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See what reviewers are saying

Rated 5 out of 5 stars

I like that the application brings toghether more companies and you can buy tickets for all of them from the same app. The price is also often lower in the app. The only inconvenient may be that somet... See more

Company replied

Rated 3 out of 5 stars

The bus company cancelled the ticket, Obilet didn't want to process the refund and did nothing to sort it out with the company when I tried to solve the issue on their chat multiple times. I was final... See more

Company replied

Rated 3 out of 5 stars

I tried purchasing a ticket to a turkish bus going from Antalya to Isparta. After payment processing the site gave me an error code. Money are gone, but no ticket info provided on site or via SMS,... See more

Rated 3 out of 5 stars

I booked a hotel room with a parking space for one day through obilet.com. When I got there, the hotel staff told me they dont offer any parking space. At the same time, I realised that its almost im... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Yüzlerce Firmanın Otobüs ve Uçak Biletleri obilet.com'da Bir Arada. 7/24 Canlı Destek ve Güvenli Ödeme ile En Ucuz Otobüs veya Uçak Biletini Seçin ve Kolayca Alın.


Contact info

3.7

Average

TrustScore 3.5 out of 5

972 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Obilet reaction was fast and the…

The Obilet reaction was fast and the chating was easy and fast. Problem solved which is most importan!

6 February 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Its nice

I like the driver, he is amazing (some are rude). Its comfortable and fast travel. One suggestion - clean the busses often.

3 February 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Perfect in following with customer

Good as instructing and following with customer, they do their work in a perfect way.

4 February 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Review

The drivers, they were very friendly and helpfull

23 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Great staff

Great staff, very quick and enjoyable journey. Well done guys

28 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Very useful application

I find this application very helpful especially for the long trips because you can make serious savings from the original price of the tickets you can find online. This alone is a huge benefit, however, the app could use some improvements.

23 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Easy to find your jorney

Easy to acces , super easy to find your ticket for your jorney in 1 minute your are done

21 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Nice Journey

Nice Journey

21 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Satisfied

Good app. Nice people. The bus arrived in time and I didn’t encounter any difficulties. Easy to buy/cancel/modify a bought ticket.

16 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Quick reaction

I have just used the site to buy 2 bus ticket. There was a technical issue with the platform, I have called by phone to check what is happening and the lady from the call center have sent me the4 tickets by e mail. She has resolved my problem quickly.

20 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Nice car

Nice car, nice driver

14 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 3 out of 5 stars

Booked a hotel

Editing my review after I got my money back.
Made a booking for a hotel, obilet took my money from card, and I didn’t get any booking confirmation. They said that I didn’t pay and they didn’t get my money. Spend a half of a day, and today I got my money back, but lost this booking, and as a result weekend will not go as planned.
Support wasn’t great. Didn’t really try to help.
Wouldn’t recommend to book a hotel through them, but for bus tickets is ok.

16 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We reached out to you regarding your transactions and supported you. We will be very happy if you evaluate the service you received.
We wish you a good day.

Rated 5 out of 5 stars

Perfect service

Perfect service from the lady Gülden Topuzcu on the phone, responsible and personal attitude!
Thank you very much for solving the problem. Recommended!

15 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Buying travel tickets from obilet is worth it.

Buying travel tickets from obilet is worth it. I have nothing to add to improve this experience. I will continue to purchase from obilet!

11 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Good service

Good service

9 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Yes, it is important. Thank you!

A fost o plăcere călătoria . totul superlativ. calificativ: (cinci) stele

13 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Bună ziua,
Ne bucurăm că sunteți mulțumit(ă) de serviciile noastre! Vă mulțumim pentru evaluarea pozitivă. Vă dorim o seară plăcută!

Rated 5 out of 5 stars

Quick and easy

28 December 2024
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Good Service

31 December 2024
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Your service is very good

Your service is very good
I like its

6 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

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