I like that the application brings toghether more companies and you can buy tickets for all of them from the same app. The price is also often lower in the app. The only inconvenient may be that somet... See more
Company replied
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See what reviewers are saying
The bus company cancelled the ticket, Obilet didn't want to process the refund and did nothing to sort it out with the company when I tried to solve the issue on their chat multiple times. I was final... See more
Company replied
I tried purchasing a ticket to a turkish bus going from Antalya to Isparta. After payment processing the site gave me an error code. Money are gone, but no ticket info provided on site or via SMS,... See more
I booked a hotel room with a parking space for one day through obilet.com. When I got there, the hotel staff told me they dont offer any parking space. At the same time, I realised that its almost im... See more
Company replied
Company details
Information provided by various external sources
Yüzlerce Firmanın Otobüs ve Uçak Biletleri obilet.com'da Bir Arada. 7/24 Canlı Destek ve Güvenli Ödeme ile En Ucuz Otobüs veya Uçak Biletini Seçin ve Kolayca Alın.
Contact info
Sultan Selim Mah. Yunus Emre Cad. Topçu İş Merk. No:1/11 Kat:3 Kağıthane/İstanbul, 34418, Istanbul, Turkey
- +908505326258
- info@obilet.com
- obilet.com
3.7
Average
972 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The app is user friendly
The app is user friendly, only had a little issue with the payment.
2 October 2023
Unprompted review
Reply from obilet.com
Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a good day.
Very good transport with very good and…
Very good transport with very good and understand staff at both the bus itself and the call center staff
18 October 2023
Unprompted review
Reply from obilet.com
Hello, we are very glad that you were satisfied with our services! Thank you for your evaluation. Good evening
Either scam or lack og information...
Either the ticket was a total scam or they didnt define at which station the bus would come by. Lost 15lv. on a ticket that I never saw the bus for...
13 October 2023
Unprompted review
Reply from obilet.com
Hello,
Can you share your contact information via backofficeteam@obilet.com so that we can assist you?
My ticket was whiteout required from…
My ticket was whiteout required from transporting company number. I wasted a lot of time and received additional struggles with my journey. Sorry. Its not proffesional for you and I will not recommend to.
13 October 2023
Unprompted review
Reply from obilet.com
Hello,
Can you share your contact information via backofficeteam@obilet.com so that we can assist you?
Reply from obilet.com
Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.
Reply from obilet.com
Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.
Reply from obilet.com
Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.
Reply from obilet.com
Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.
The app is easy to use
The app is easy to use, i just had problems with the payment with card
25 September 2023
Unprompted review
Reply from obilet.com
Hello,
We are very glad that you were satisfied with our service!
Can you share your contact information via backofficeteam@obilet.com so that we can assist you?
The coach was very comfortable and had…
The coach was very comfortable and had air conditioning
27 September 2023
Unprompted review
Reply from obilet.com
Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.
Reply from obilet.com
Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.
The worst trip I had ever had in my…
The worst trip I had ever had in my life. As an international lawyer I had a business trip to Beograd and there were no tickets in Air Serbia, so I have paid 3 tickets from Sofia to Beograd- Milena Marinova ,and2 ladies more. I am totally disappointed from your bulgarian partner- a blond lady. My trip was on 20 of September at 9. This behavior, this treatment. I will never travel with your company. So insulted with the 2 doctors. If possible I would give you -0 star. The driver was lovely.
20 September 2023
Unprompted review
Reply from obilet.com
Hello,
Can you share your contact information via backofficeteam@obilet.com so that we can assist you?
Very difficult to obtain the pdf file
Very difficult to obtain the pdf file. Asked for help and got a response after my trip had passed.
5 September 2023
Unprompted review
Reply from obilet.com
Hello,
We would like to inform you that we have received your request and are reviewing it. We will get back to you as soon as possible.
The whole process of buying a ticket…
The whole process of buying a ticket was very easy and great while purchasing on the go.
The only recommendation I have is to put notice that the travel company require to get your ticket printed at the gate before traveling.
4 September 2023
Unprompted review
Reply from obilet.com
Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.
Good and nice buses
6 September 2023
Unprompted review
Reply from obilet.com
Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.
Definitely recommend
Easy and fast booking. No problems with the electronic ticket. Enjoyed a pleasant journey.
28 August 2023
Unprompted review
Reply from obilet.com
Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.
No ticket, no money, no feedback.
I tried purchasing a ticket to a turkish bus going from Antalya to Isparta. After payment processing the site gave me an error code. Money are gone, but no ticket info provided on site or via SMS, nothing. Bought the ticket on the same bus with the same seat number directly from the bus company. Sent a request via online form to refund. No answer. Read the FAQ - they claim they refund money for non-issued tickets automatically within few days. I never received it back.
UPD: In the end of July a representative called me after reading this review and gave me apologies on behalf of the company and arranged a refund I was expecting.
So I'm updating my rating. My wishes to the company to fix such problems in the future. I might try them again later.
8 April 2023
Unprompted review
I have received my bus ticket and…
I have received my bus ticket and traveled without any issues. Thank you.
1 April 2023
Unprompted review
I have made a hotel reservation in…
I have made a hotel reservation in Izmir and it was easy for me to book because i am used to the company for bus tickets, just having more choices would be better
25 January 2023
Unprompted review
Application fluency
I have purchased my bus ticket from their app, it is so easy and user friendly. Here comes the better part, I had a last minute change on my itinerary and bingo, you can cancel your ticket online, that's so cool.
8 December 2022
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