OBJKTS Jewelry Reviews 1,965

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 383 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality and appearance of the products, often noting their elegance and sparkle, with some even comparing them favorably to real diamonds. The ordering process is frequently described as smooth and efficient, and many appreciate the speedy delivery of their items, even to international locations. Reviewers often express their intention to repurchase, highlighting the overall positive experience with the jewelry and the company's service. However, some customers experienced issues with product durability, reporting items tarnishing, bending, or losing stones shortly after purchase. There are also mentions of problems with order fulfillment, including incorrect sizing, missing items, or packages not being received, with some reviewers citing unhelpful or unresponsive customer service in these instances.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful appearance, high... See more

Quality

Reviewers highlight positive aspects of quality, noting that many items, such as rings, are stunning,... See more

Order

Users describe ambiguous interactions with order, with many reviewers reporting positive experiences,... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising quick shipping,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising it as incredible, fantastic,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality and look of the stack of rings I purchased was top notch. I would definitely buy additional items from OBJKTS. The only challenge was in the tracking of my delivery. Perhaps because I a... See more

Rated 4 out of 5 stars

I had an issue with my order at first, and although the initial contact wasn’t the greatest, the aftercare and customer service thereafter has been great. I love the quality of the products, the... See more

Rated 5 out of 5 stars

We got married on a very tight budget, so buying a brand-new diamond wedding ring wasn’t an option. I came across Objekts on Instagram and instantly fell in love with the gold crushed ice ring. I orde... See more

Rated 5 out of 5 stars

I was looking for dainty, affordable earrings for my two young daughters and ended up purchasing six pairs of Sterling silver studs. I was positively surprised by how shiny the stones are! All pieces... See more


Company details

  1. Costume Jewellery Shop

Written by the company

(Formerly OBJEKTS) Jewelry should elevate and empower your everyday. Why should Jewelry only be for those special moments, when Jewelry helps make every moment just that little more special? Our mission has always been to create high quality, unique Jewelry which is accessible to all. All our pieces are designed to be as versatile and wearable as possible, elevating your style effortlessly without breaking the bank. Last minute event? No problem! We design those go-to throw on rings & earrings that never fail to disappoint, complimenting any outfit and every occasion, never leaving you under, or overdressed. All our items are designed in our London studio, with a focus on timeless and classic styles but with a modern twist.


Contact info

4.1

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service & rings!!

Great customer service, my promo code wasn’t working so I contacted customer service who were able to fix the issue and send me a link to a new basket with discount included. When ring arrived it was too big and I was able to exchange ring without paying for a second one and waiting for a refund etc. sent my larger ring back and within a week a new one came.

Ring itself is PERFECT and can barely tell the difference to my diamond engagement ring! Using this whilst mine is being sent off for my wedding ring to be made and for travel; it’s perfect - will definitely be using company again for wedding band dupe and other jewels!!

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I had a disappointing experience with OBJKTS Jewelry. Before ordering, I confirmed ring sizing with customer service and was told the ring was true to size. This turned out to be incorrect, and the ring did not fit at all.
When I contacted them to resolve the issue and explained that the sizing guidance I received was wrong, they offered no solution, accommodation, or goodwill (such as an exchange, store credit, or future discount). For a brand at this price point, the lack of accountability and customer care was frustrating.
The jewelry itself may be nice, but based on my experience, I would recommend being extremely cautious with sizing and aware that customer support may not be helpful if something goes wrong. I am never purchasing here again.

12 January 2026
Unprompted review
OBJKTS Jewelry logo

Reply from OBJKTS Jewelry

Hi Jessica,

We’re sorry to hear about your experience and appreciate you sharing this feedback. We’d like to review your case again and see if there’s anything further we can do to help.

Please contact us at hello@objktsjewelry.com referencing your order so our team can look into this in more detail.

Best,
OBJKTS Team

Rated 5 out of 5 stars

The items I received looked beautiful

The items I received looked beautiful. I struggled with the the sizing, if there were 1/2 sizes that would be highly beneficial. The Colette ring felt a little rough around the edges, but otherwise really like the ring.

28 January 2026
Unprompted review
Rated 4 out of 5 stars

Really happy with purchase - would love to see half sizes

I am really happy with my purchase from OBJKTS. The selection of jewelry was broad. I’m actually about to make my second purchase. Only recommendation is to print out their ring sizer, I ordered base off of what I thought would fit based on recent rings I’ve ordered and it’s a little too big - and the return policy is a bit off. (You don’t find out if the rings are truly too big until you actually cut the tag off but then you can’t return it.)
I would also really love to see half sizes in their rings.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Was directed to website after seeing an…

Was directed to website after seeing an online video. Looking to upgrade my engagement/eternity bands in next couple years so looking to try different styles to see sizes/stones etc. Happy with choices ordered and delivery was reasonably quick

28 December 2025
Unprompted review
Rated 5 out of 5 stars

I followed OBJKTS for quite a while…

I followed OBJKTS for quite a while before purchasing, as I was afraid of poor quality or it being a scam. However, I am so glad that I finally ordered. I have worn my ring for three weeks, without taking it off, and so far, it remains in 'new' condition. I have been really impressed and even noticed people taking subtle looks. I will definitely be purchasing again.

27 January 2026
Unprompted review
Rated 4 out of 5 stars

My first order I found the ring to be…

My first order I found the ring to be too big for me; I returned it easily and the refund didn’t take more than 1 week.
I ordered another one and all was good: beautiful quality and excellent design.
Will buy again from objkts for sure.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Positively surprised!

I was looking for dainty, affordable earrings for my two young daughters and ended up purchasing six pairs of Sterling silver studs. I was positively surprised by how shiny the stones are! All pieces look elegant, my daughters absolutely love them, and wear them every day.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam, same quality as TEMU and SHEIN

The ring I received is light weight and not made of silver. I purchased 2 rings. One of them was bent out of shape. Contacted the company and a replacement ring is on the way. But I wore the ring and after 5 days a stone has already fallen out…
Save your money and don’t order your rings from here. It’s the same quality as ordering from temu or SHEIN… the rings don’t come from UK it’s shipped straight from China. Free earring was added to the order, but when we had to change the size of the rings we where charge for the free earrings because the where not accepted for returns… 50 EUR for earrings we didn’t want to keep.



16 January 2026
Unprompted review
OBJKTS Jewelry logo

Reply from OBJKTS Jewelry

Hi Tess,

We’re really sorry to hear you were disappointed with your experience. This is never the standard we aim for.

We’d like to reassure you that our jewellery is not sourced from TEMU or SHEIN. We are a UK brand working with trusted partners who manufacture to our own designs and quality requirements.

If a stone has come loose or an item arrived damaged, we absolutely want to make that right. We can see a replacement had already been arranged, and we’re always happy to continue supporting you.

For hygiene reasons, earrings can’t be returned once worn, which is standard practice across jewellery.

Please email hello@objktsjewelry.com with your order number so we can review everything again and make sure you’re properly looked after.

Best,
OBJKTS Team

Rated 5 out of 5 stars

Good experience

Easy to order from website.
Delivery was quick.
The ring was very well made and very sparkly!

27 December 2025
Unprompted review
Rated 5 out of 5 stars

The tracking and delivery updates were excellent.

The tracking and delivery updates were excellent considering the parcel was coming from the UK to me in rural outback Australia.
The only criticism I have with the Deus ring I purchased is that the band being quite thin is a clear give away that the ring is not a real.......otherwise I'm very happy with it.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful, stunning and great quality

I've had about a dozen pieces of jewellery from Objkts and been so happy with every single piece. I wear them in place of my wedding ring suite when travelling and have loved trying new styles of rings, especially the stacking sets, to add some pizzazz to my looks. The delivery and customer service has always been so reliable and friendly but I've rarely had to contact the customer service team as I've never had an issue.

23 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look