Obvy Reviews 

5,527
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

The chat allowed my sender and I to get a clear discussion. I appreciate the unpacking video as a proof of honesty. Trust is an undispensable way in making online business and Obvy is a well thought a... See more

Rated 5 out of 5 stars

Great first experience. Good seller and safe transaction through the website.

Company replied

Rated 3 out of 5 stars

a few niggly problems but Obvy support was able to sort them out in the end quelques petits problèmes que Obvy a pu régler, mais pas aussi simple qu'il aurait pu l'être

Company replied

Rated 1 out of 5 stars

Cannot change language of the app. Cannot register a LU phone number. =>Cannot open an account

Company replied

Company details

  1. Payment service
  2. Money transfer service

Written by the company

Obvy est le moyen de paiement sécurisé entre particuliers de référence pour toutes vos transactions sur Leboncoin, Facebook, ParuVendu ou tout autre site de petites annonces. Disponible en France, en Belgique, et au Luxembourg.


Contact info

4.0

Great

TrustScore 4 out of 5

6k reviews

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No recent history of asking for reviews

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4.0

All reviews

(5,527)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great first experience

Great first experience. Good seller and safe transaction through the website.

2 December 2024
Obvy logo

Reply from Obvy

xHi,

Thank you for your positive feedback! We’re delighted to hear that your first experience with Obvy went smoothly and that you felt secure throughout the transaction.

If you ever need assistance or have any questions, feel free to reach out to us. We’re here to help!

Best regards,
The Obvy Team

Rated 5 out of 5 stars

Au top

Au top, rien à dire, merci

12 February 2024
Obvy logo

Reply from Obvy

Bonjour Grégory,
Nous sommes ravis de constater que votre expérience ait été un succès !
L'équipe Obvy 💙

Rated 5 out of 5 stars

Simple et efficace

Très simple d'utilisation et intuitive.

1 January 2024
Obvy logo

Reply from Obvy

Bonjour,
Merci de votre avis !
L'équipe Obvy 💙

Rated 3 out of 5 stars

expbofloitation de l'application…

exploitation de l'application compliquée par rapport à paypal, plus rapide et direct.

14 December 2023
Obvy logo

Reply from Obvy

Bonjour,

Nous sommes navrés que votre expérience d’utilisation d’Obvy n’ait pas été à la hauteur de vos attentes.

Notre équipe support est disponible afin d’aider nos utilisateurs dans l’usage de notre plateforme.

Nous sommes toutefois ravis de constater que votre transaction s’est déroulée avec succès de manière totalement sécurisée, en apportant l’assurance au vendeur d’être payé et à l’acheteur de ne régler que si son achat est conforme.

Cordialement,
L'équipe Obvy 💙

Rated 3 out of 5 stars

La validation de la transaction a pris…

La validation de la transaction a pris un temps infini. Sinon très satisfait de Obvy

16 October 2023
Obvy logo

Reply from Obvy

Bonjour,

Nous sommes ravis de savoir que notre plateforme vous a permis de conclure votre vente en toute sécurité.
Nous serions ravis d’échanger avec vous sur les points problématiques qui se sont présentés à vous dans une démarche d’amélioration et d’optimisation de notre plateforme. Vous pouvez nous contacter à ce sujet par e-mail sur l’adresse suivante : hello@obvy-app.com.

L'équipe Obvy 💙

Rated 1 out of 5 stars
Obvy logo

Reply from Obvy

Bonjour Robin,

En cas de petit dysfonctionnement, vous avez la possibilité de contacter notre équipe support, à tout moment qui vous répondra aussi rapidement que possible (adresse email : help@obvy-app.com).

Nous sommes toutefois ravis de constater que notre plateforme vous a permis de conclure plusieurs ventes en toute sécurité.

L’équipe Obvy



Rated 1 out of 5 stars

After the registration procedure

After the registration procedure, during which they photographed my ID card, my passport and also took my photos, they tell me that the procedure failed - to me it sounds like an excuse to steal personal information!

9 August 2023
Unprompted review
Obvy logo

Reply from Obvy

Hello Paolo,

We are very sorry to hear that your experience on our platform has not been entirely positive.

Concerning the storage of your information, the latter is on the one hand necessary in order to allow full and complete use of Obvy's services, on the other hand, it allows us to ensure optimal protection of our users against fraud in accordance with current European regulations.
We collect and store your personal data in accordance with the RGPD.
If you would like to find out more about our privacy policy, please visit our dedicated page: https://www.obvy-app.com/politique-de-confidentialite

The Obvy team

Rated 3 out of 5 stars

a few niggly problems but Obvy support…

a few niggly problems but Obvy support was able to sort them out in the end
quelques petits problèmes que Obvy a pu régler, mais pas aussi simple qu'il aurait pu l'être

6 June 2023
Obvy logo

Reply from Obvy

Bonjour Eric,

Nous vous remercions d’avoir partagé votre expérience d’utilisation. Nous sommes sincèrement navrés de savoir que votre expérience d’utilisation n’est pas totalement satisfaisante.

Nous sommes toutefois ravis de savoir que votre transaction s’est finalisée avec succès et nous serions heureux d’échanger avec vous si vous avez des idées d’amélioration et d’optimisation ( adresse e-mail de contact : help@obvy-app.com)

L’équipe Obvy

Rated 1 out of 5 stars

Cannot open an account

Cannot change language of the app.
Cannot register a LU phone number.
=>Cannot open an account

18 May 2023
Unprompted review
Obvy logo

Reply from Obvy

Hello Mirena,

We would like to thank you for sharing your user experience with us, and we'll be taking note of your comments in order to improve our platform.

Regarding the addition of a Luxembourg phone number, this is entirely possible.

In any case, you can contact our support team at any time, who will be delighted to help you as soon as possible (email address: help@obvy-app.com).

The Obvy team

Rated 5 out of 5 stars

The chat allowed my sender and I to get…

The chat allowed my sender and I to get a clear discussion. I appreciate the unpacking video as a proof of honesty. Trust is an undispensable way in making online business and Obvy is a well thought app covering everything critical step of the transaction, from the buyer and the sender point of view.

18 April 2023

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