Ocean Hair Reviews 

11
•
TrustScore 4 out of 5

4.0

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Company details

  1. Wig shop
  2. also in
  3. Beauty supply store
  4. Hair extensions supplier

Written by the company

Ocean Hair is a South Africa-based premium wig and hair extensions brand, with a physical store in Durban and online at oceanhair.co.za. Founded in 2009, we have nearly two decades of experience in the hair industry, serving thousands of retail customers and wholesale dealers worldwide. REAL — Our Brand Core Real Human Hair · Real Quality · Real Store Experience · Real Original Footage · Real Fair Discounts · Real Trust Real Human Hair: Pure authentic human hair, zero synthetic blend. Real Quality: Factory-manufactured with strict quality inspection before every dispatch. Real Experience: Physical store in Durban — touch, test and try on in person. Real Content: All photos and videos are original real shot. What you see is what you get. Real Price: Transparent factory-direct pricing, no inflated fake discounts. Real Trust: Trusted by thousands of returning customers and wholesale dealers. Our Belief Beauty is infinite, free, and inclusive. A wig is not just an accessory — it is a way to transform, express, and embrace endless styles with confidence. Our Commitment Authenticity: 100% high-quality human hair, strict selection for every strand. Comfort: Continuously upgraded wig cap design for a breathable, effortless wearing experience. Diversity: Wide range of textures, lengths, curls and colors for every style preference. Quality Assurance: Direct factory supply, no middlemen — controllable quality at competitive prices. Sincere Service: From pre-sales consultation to after-sales maintenance, we are always here for you. Together with Ocean Hair, explore your infinite possibilities and meet your infinite beauty.


Contact info

4.0

Great

TrustScore 4 out of 5

11 reviews

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1-star

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4.0

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(11)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

I bought online the weave when collect…

I bought online the weave when collect it, I am told to add another money because the sale is for online people who will also pay paxi but its was written. I asked for my money back some they are so rude. They are not reliable with their website. I am so upset that i no longer own a weave.

3 October 2026
Ocean Hair logo

Reply from Ocean Hair

We’re sorry that the difference between our online and in-store offers caused frustration.

The R290 offer is an online-only special for orders delivered via PAXI. Our in-store special price has always been R350, which also applies to store collection. These conditions are stated on the product page, and we apply the same pricing consistently to avoid confusion.

Your payment was refunded during your visit to our store that day. It was never our intention to mislead you, and we’re sorry that the experience left you disappointed.

Rated 1 out of 5 stars
Ocean Hair logo

Reply from Ocean Hair

We’re sorry the colour wasn’t what you expected. After reviewing the video you sent us, the colour appears consistent with the actual product and the colour shown in our product-page videos, rather than a different colour being sent.

Before dispatch, we send each customer an individual video of their wig for confirmation and only pack and ship once they confirm that everything is correct. For your order, we also sent a clear, detailed video, and no colour concern was raised when you confirmed it.

We understand that you feel the colour looks darker than expected. Hair colour can appear slightly different under different lighting conditions, which may explain the difference you’re noticing. Our wigs are made from human hair and can be professionally coloured if you prefer a different shade, although this is entirely optional.

We’re sorry for the disappointment and appreciate the opportunity to clarify what happened.

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