Oceanic Teak Furniture Reviews 

17
TrustScore 2 out of 5

2.2

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Company details

  1. Home Furniture Shop

Information provided by various external sources

Our aim is to provide you with a first class service and a first class product at the Lowest Possible Price.


Contact info

2.2

Poor

TrustScore 2 out of 5

17 reviews

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1-star

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2.2

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(17)

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Rated 1 out of 5 stars

Poor quality

Poor quality. Chair fell apart after a year. No response to my initial email. After seeing this the company responded but haven't offered any assistance and effectively washed their hands of the probelm. Clearly wouldn't buy from them again

3 September 2024
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Ben,

Initial response: So sorry you have been let down however, we reply to every email we receive so not sure what has happened, either you didn’t receive our reply or we didn’t receive the email.

Would you mind emailing us pictures to our email sales@oceanicteakfurniture.com with pictures and your order number so we can take a look at the issues.

Edited response: From checking with the UK office there were no initial emails Ben. After reviewing the photos that is not a manufacture defect or a prolem with the solid teak, the chair been broken after 15 months of purchase. Sorry we couldn't help you further.

Regards

Frances

Rated 5 out of 5 stars

Very Happy Customer

Excellent company to do business with. They kept me informed during the sale and delivery process. I purchased a table and the quality is very good. Love the product and would definitely recommend.

13 April 2023
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Good Morning Vanessa,

Thank you so much for the lovely review. We appreciate your business.

Regards

Frances

Rated 5 out of 5 stars

Highly Recommend Great Product, Great Service

Highly Recommend. We ordered our furniture: 2 loungers along with a table and chairs seating 6. What a beautiful product. Great craftsmanship, brass was used for the leg posts which won't rust. Quality teak, smooth and great grain. Product arrived fully secured, no damage at all. Unpacking was easy. Shipping company put time and effort into the pack and shipment. We ordered in May; the only issue was the Suez Canal shutdown. So, instead of a May delivery we received in June. The office staff was pleasurable on the phone, tracked our order and worked with us on a delivery date. We opted for 1 delivery instead of 2. This was a great experience and at a great value $$$$$ (cost savings)

17 June 2021
Unprompted review
Rated 5 out of 5 stars

Very happy with the teak bench which…

Very happy with the teak bench which arrived within a few days of placing the order. Very well packaged and excellent customer notifications at every step of its journey. The bench itself is excellent quality and we are so please with it, we have just ordered a bistro set to complement it.

20 April 2020
Unprompted review
Rated 5 out of 5 stars

Complete satisfaction

At first, I was not having any luck contacting customer support but then I left a phone msg which Oceanic responded to by email the next day. Problem resolved! I would say that email is probably the best way to communicate with customer service. The woman I dealt with was efficient, kind, and quickly resolved the problem. The furniture is gorgeous. We've ordered an 8' long table with 8 chairs and cushions with an umbrella and stand, I can hardly wait for their arrival. The quality is amazing. Very sturdy table and chairs, an elegant look, and beautiful teak. All this with FREE SHIPPING.

5 September 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Product

Excellent Product, we are so happy with our deck furniture. Delivery person was extremely helpful & professional. Easy to assemble. We recommend this company wholeheartedly.

5 April 2019
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hello Susan,

Thank you so much for leaving such a kind review.

We really appreciate your custom.

Regards

Frances

Rated 5 out of 5 stars

Great Furniture, Excellent Customer Service

Buying furniture online is often challenging, but the extendable table and Pacific chair greatly exceeded our expectations. The table and chairs are beautiful and very solid. Assembly was easy and we had a friend help move the table. We have received many compliments from friends.

We ordered cushions for the chairs and when they arrived, they were the wrong color. Frances from Oceanic Teak got the correct cushions reordered and sent with expedited delivery. The new cushions are the perfect compliment to our lanai.

I highly recommend Oceanic Teak.

7 March 2019
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Jean,

Thank you for taking the time to leave a review.

I am so glad we managed to fix the cushion issue for you and you can finally enjoy your furniture fully.

Regards

Frances

Rated 5 out of 5 stars

Excellent quality

Excellent quality, well made! Easy to put together, great instruction. Would order again from Oceanic Teak.

2 March 2019
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Diana,

Thank you for taking the time to give us a review. We would be happy to serve you again!

Regards

Frances

Rated 5 out of 5 stars

My furniture is fabulous....very…

My furniture is fabulous....very elegant and comfortable...beautiful in addition. The greatest service.

1 March 2019
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hello,

Thank you so much for leaving such kind words. We are so happy you are pleased with your furniture!

Regards

Frances

Rated 5 out of 5 stars

highly recommend

The coffee table arrived promptly and in good condition. The table is as nice or nicer than similar tables we have shopped locally, but st a much better price

1 March 2019
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Diane,

We really appreciate you taking the time to leave such a kind review!

Regards

Frances

Rated 5 out of 5 stars

Sweet Teak!

I have purchased multiple pieces of outdoor furniture and am happy with everything. The company was easy to work with. The shipments came as expected. The quality and price were outstanding.

1 February 2019
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hello Patricia

Thank you so much for writing such lovely words about us.

We really appreciate your custom and are happy to hear you are loving your furniture!

Regards

Frances

Rated 4 out of 5 stars

Outdoor furniture used inside

We are so happy with the outdoor teak table and 6 chairs. We are actually using in our kitchen in Santa Fe. Couldn't be happier- Thanks for making it so easy.

1 February 2019
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Kimberly

Thank you for taking the time to leave review! We really appreciate your business!

Regards

Frances

Rated 3 out of 5 stars

Good value but poor shipping, assembly and broken pieces.

Good value. Appearance as pictured.
But the shipment was lost in Georgia. Took several calls to shipper to track it down, initially they could not find it. Never was called by shipper to arrange delivery, happened to be home (driver was great).

Then, assembly of one piece was impossible. Had to redrill holes. One chair was broken. My husband fixed both because he's good at these things but what if we could not have? Wanted you to know.

31 January 2019
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Victoria,

We are so sorry to hear that you had such a nightmare with the delivery. Always know that we are here to help!

If you ever have problems with your furniture we will always make it right. Never hesitate to reach out to us.

Regards

Frances

Rated 5 out of 5 stars

LOVE my new patio set

LOVE my new patio set! Can’t wait till summer!

31 January 2019
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Sandra

I hope you enjoy your furniture when Summer comes around!

Thank you for your custom.

Regards

Frances

Rated 5 out of 5 stars

Our Pool area looks amazing!!

We ordered a 5 piece patio set, 2 rocking chairs, and out door table and chairs. Everything looks amazing. Great quality. Easy to put together.

31 January 2019
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Stacey

We are so happy to hear you are liking your new furniture and thank you for leaving such lovely words!

Regards

Frances

Rated 5 out of 5 stars

We love our new teak furniture

We love our new teak furniture. Had a minor issue and their great customer service folks “made it right”. We’re looking to purchase more next spring.

31 January 2019
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hello Robert,

We always make it right for our customers and we appreciate you taking the time to leave a review!

Thanks

Frances

Rated 5 out of 5 stars

Great stuff!

As I oiled my garden bench, I was strongly aware of the craftsmanship that had gone into its design and construction. Once deployed in my garden, it has been both a focal point and my favorite vantage point ever to enjoy the garden, plan for my next planting addition, and to simply relax. Loving it daily.

Also purchased bistro table and chairs. Same comments re: design and construction as above. It’s completely changed how I enjoy my kitchen - small, and previously no seating area - and it’s light enough, I can see myself on some mornings carrying table and a chair out to the front yard to enjoy coffee and the view. Also, quite comfortable.

Simply, thanks for such great additions to my home.

31 January 2019
Unprompted review
Oceanic Teak Furniture logo

Reply from Oceanic Teak Furniture

Hi Charles

Thank you so much for not only leaving such a kind review but also being a returning customer.

We appreciate you and are so happy you are enjoying your new furniture.

Regards

Frances

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