do not buy
As below, no responses from the company. Despite many attempts over near 6 weeks. Do not buy!!
26 April 2024
Unprompted review
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Company details
Written by the company
https://ochstradingmarket.co.uk/
Contact info
Tms House, Cray Avenue,, BR5 3QB, Orpington, United Kingdom
- 07584875888
- info@ochstradingmarket.com
- ochstradingmarket.co.uk
2.2
Poor
10 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Do not use this company
Do not use this company, no free overnight delivery, no goods,no response from the company, glossy website and promises appear to be a fraud.
4 February 2024
Unprompted review
I ordered some chairs on 29 Dec 2023…
I ordered some chairs on 29 Dec 2023 and haven’t had any updates on delivery (it’s now 5 Feb) despite contacting them several times.
5 February 2024
Unprompted review
Fraud!
I ordered 5 chairs (in stock) 4! weeks ago and don't have any shipping information until now. I wrote several E-Mails, left a massage on the answering machine and tried to contact them via PayPal. Until now there hasn't been any reaction at all.
13 December 2023
Unprompted review
Eames Chair broke quickly
Ordered a pair of Eames Chairs -
One of the chairs broke after a few months, the plastic seat broke off from the legs/frame.
To date no reply from Customer Services.
Not impressed
1 November 2023
Unprompted review
DSW chairs
I bought the DSW eiffel style chairs. I really like them however their customer service is appalling. One of the screws attaching the base of the chair to the legs came loose and I am unable to find it.
I have emailed, rang them, used their online contact form and their online chat and never had a response. I would be hesitant about buying anything from the company based on their poor (non-existent) customer service. This is a shame as the actual chairs are lovely.
31 October 2023
Unprompted review
Gone silent.
Bought some chairs in Etsy and contacted them to request different legs as the colour didn’t work in my kitchen. They were fine and instructed me to return them and they’d exchange. All good. Then nothing. I returned them a month ago and nothing. I’ve sent 2 follow up emails and the person on the mobile they have me had denied any knowledge. Bought via Etsy and no longer trading on there which doesn’t help. Very disappointed as now left with 2 chair seats only and £100 out of pocket.
19 March 2023
Unprompted review
Appalling customer service once goods are returned to them
This company does not make it easy for customers return goods. To add insult to injury they have issued me with an E Cheque via PayPal albeit they have had their goods delivered via UPD, at my own expense, delivered on 2 February inst. PayPal have told me that the E Cheque could take until 21 February to clear!
This is a disgrace. Use this company at your peril. I have been bitten once never again.
9 February 2023
Unprompted review
DSW style eiffel chairs
Bought 4 DSW style eiffel chairs. Excellent value for money and real quality.
17 April 2021
Reply from OCHS TRADING MARKET LTD
Thanks for your comment. Under your support and encouragement, we must the even more endeavor! We look forward to having you with us again.
Great product and super customer service
17 April 2021
Reply from OCHS TRADING MARKET LTD
Thanks for your comment. I believe that have your supports and encouragement, We will become better and better. Hope you will come again.
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