Banner for Octane Finance
Octane Finance logo
Visit website

Octane Finance Reviews 

2,605
•
TrustScore 5 out of 5

4.9

Car finance and loan company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 540 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, knowledgeable, and professional, which helps make the entire vehicle financing journey completely smooth and effortless. Consumers also deeply appreciate the prompt communication, fast application approvals, and clear, straightforward instructions provided by the team every single step of the way. Some reviewers were not happy with occasional communication hurdles, noting difficulties in replying directly to messages and experiencing stress regarding online identity verification steps. People also mentioned finding online application processes challenging at times and requiring additional support or guidance.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, patience, and... See more

Service

Customers report a high level of satisfaction and delight with the fast, efficient, and professional service.... See more

User experience

Clients share positive opinions on user_experience, describing the process as fast, straightforward, and... See more

Customer service

Consumers find customer service to be positive, highlighting professional and friendly staff who offer clear... See more

Response time

People report positive experiences with response_time, highlighting professional, enthusiastic, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very professional, friendly staff,very patient even you don't reply soon to their messages or phone calls ,they continued to try and find out if I needed any help.And the messages and instructions are... See more

Rated 5 out of 5 stars

I found the staff friendly, knowledgable and professional. There are a good number of steps to the vehicle financing system and I was helped and guided through the process every step of the way I... See more

Rated 5 out of 5 stars

I turned to Octane in an attempt to find a finance option for an imported car after being turned down by various other lenders, and after a very quick a painless application process, I went from ass... See more

Rated 5 out of 5 stars

I didn't think finance would be an option, but Octane Finance helped me and made the whole process smooth and seamless. It was fast, easy to understand, helpful and professional. I am delighted with... See more

Company details

  1. #13 of 63 best companies in Car finance and loan company
  2. #3 of 15 best companies in Auto broker
  3. #23 of 96 best companies in Finance broker
  4. #24 of 169 best companies in Non-bank financial service

Written by the company

Octane Ltd is a finance company who specialise in achieving the best possible finance outcome for its customers. We are able to offer car loans, re-financing and equity release on any car in the UK. Our customers can benefit from the relationships we have established with some of the largest and indeed, smallest specialised lenders in the UK. This enables us to seek out innovative ways to offer our dealer partners and direct consumers one of the most comprehensive facility portfolios currently available. We have a team of dedicated Business Managers who will guide you through every step of the car buying journey, and we work hard to ensure a positive outcome for all of our clients. Our personal approach and long standing relationships with our customers and dealer partners has made us a great company to deal with. We have perfected a service based business on a solid foundation of trust & transparency. We promise to provide clear, unbiased vehicle solutions.

Contact info

We are THE Vehicle Finance Experts

Secure the best finance rate for your new vehicle by applying below

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,605)

533 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Super Friendly

Easy to follow instructions to set up finance agreement and sign documents. Very helpful and friendly staff on the phone and in the support department via email

28 March 2026
Rated 3 out of 5 stars

Good service despite the interaction regarding ‘added packages available’

I have no complaints other than when I spoke to a member of the team over the phone who was offering me an added package. The member of the team who I spoke to spoke very quickly and when I asked if this package was optional, her response was “well it’s a no brainer, I know what I’d do… etc”. It felt as though someone was trying to sell me something rather than engaging in an informative helpful conversation regarding my options.

1 April 2026
Rated 5 out of 5 stars

The Octane Finance is 5 star ⭐️

The Octane Finance team were incredibly friendly, honest and professional. They helped me arrange my car finance quickly, and the entire process was smooth and hassle-free. I’m extremely satisfied with the high level of customer service I received. I would highly recommend them to anyone looking for car finance.

8 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look