Octoclassic Reviews 459

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their perfect craftsmanship, beauty, and how well custom pieces fit. Many found rare or hard-to-find parts that other companies couldn't provide, with some even mentioning that the company re-engineered parts to improve their durability. The service is frequently praised for being helpful, responsive, and speedy, with staff adapting to customer needs and providing excellent communication. However, some customers were not happy with the quality of certain products, describing them as brittle, poorly finished, or not matching the original equipment in terms of gloss and shine. There were also complaints about delivery issues, including long delays, missing parcels, and unexpected customs charges, with some reviewers feeling that communication regarding these problems was inadequate.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the excellent quality of... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the excellent quality, with some... See more

Service

Reviewers highlight ambiguous aspects of service. Some customers praise the responsive, helpful, and speedy... See more

Order

Users describe ambiguous interactions with order. While some customers experienced smooth transactions, free... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many reviewers report significant delays, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Octoclassics helped me with a couple of parts for my R129 SL. Even some parts not on the website were made for me with good fitment. Of course sometimes something breaks or does not fit perfect. Fortu... See more

Rated 5 out of 5 stars

Good communication. Good packaging. Fast despatch. As described. Helpful when first item wasnt quite right size / fit. Ended up with a good fitting hard to find / replace part - no nonsense good quali... See more

Rated 5 out of 5 stars

They found the part I had been looking for over the last three months, something other places couldn’t manage. They also provided me with a much faster mail carrier, fully adapting to my needs. On... See more

Rated 5 out of 5 stars

Kamil made all my purchases from OctoClassic very easy. And since my special orders had to be handcrafted for my Mercedes (R129) - he continually kept me informed every week regarding my purchases. Th... See more


Company details

  1. Auto parts shop

Written by the company

3D printed spare parts for classic cars


Contact info

3.9

Great

TrustScore 4 out of 5

459 reviews

5-star
4-star
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1-star

Replied to 72% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Finding and buying discontinued parts…

Finding and buying discontinued parts for my car was amazing. I have not been able to get the car out of storage, but I'm anxious to see how they fit and look. I was alarmed to see your Website go down (In the US at least) for more than a week. It left me with the feeling you went under but a few days later, my parts arrived. This is an excellent service to those of us who are trying to keep our classics in top condition.

3 March 2023
Rated 5 out of 5 stars

Parts for MB R129…

Ordered some hard to find MB R129 plastic trim parts ie speaker cover ,boot trim and front wing plastic grills.when they arrived the parts were better than the old parts I took off, will use this company again

1 March 2023
Rated 1 out of 5 stars

I will rate your product when I get it

I will rate your product when I get it, I ordered in January and didn't get it up until now. I emailed your company they said they will respond when the delivery company respond that was week ago .I even emailed the delivery company myself and they didn't respond.
I hate to think it but seems I will not get the product and maybe even my money back.
sorry but I speak the truth.

17 March 2023
Rated 5 out of 5 stars

More than happy with my hard to find…

More than happy with my hard to find part . The 3D print feels a lot stronger than the original. The service was quick and very professional. I’ll easily recommend Octoclassic to everyone.
Thank you to all involved.

Jim K

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Parts for Mercedes R129

I bought a number of parts from OctoClassic in February 2023 for my classic-car business (focus is Mercedes R129)
Before buying I had some questions, which were answered fast and competently from the sales team. I had a special request to buy some parts unpainted and even though such parts are not listed on their web page, they happily accepted to warrant my request.
All parts were delivered in approx. 10 days, securely wrapped and boxed. The quality of the 3D printed parts is really high and, in some cases, appear more robust than the original parts.

6 March 2023
Unprompted review

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