Octopus Capital Reviews 

97
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've worked with Ismail a lot over the last year or so. He is a brilliant BDM and always a pleasure to deal with. He is extremely responsive and consistently gets terms back to me quickly, but what I... See more

Rated 5 out of 5 stars

I have used Octopus several times as a broker and dealing with them is straight forward and professional. You don't have to chase them as they are proactive in deals and want to get things funded. Spe... See more

Rated 5 out of 5 stars

I have recently submitted my first Bridging application with Octopus. The portal is very easy to use and the BDM Ismail Chaudhry very helpful and quick to respond in the quoting stage. He was very foc... See more

Rated 5 out of 5 stars

I just wanted to take a couple of minutes thank Ishmail for the exemplary service he provides. Always accommodating, always accessible, nothing ever too much trouble, never overpromises and under deli... See more

Company details

Written by the company

Octopus Capital, part of Octopus Group, is a leading specialist real estate investor, with over £3.3 billion under management and a highly experienced team of over 90 professionals. Our property lending team provides bespoke, customer focused financing solutions across the UK residential, commercial and development sectors. The team has lent more than £7.5 billion across over 5,200 loans, providing competitively priced financing throughout the UK and spanning the property investment lifecycle, with loans typically ranging from £100,000 to £50 million.


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4.8

Excellent

TrustScore 5 out of 5

97 reviews

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4.8

All reviews

(97)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service and a great company…

Excellent Service and a great company to deal with. Very good communication throughout the mortgage process

7 June 2022
Unprompted review
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Reply from Octopus Capital

Hi, Thank you very much for sharing your positive review on us. We're thrilled we could be of service to you!

Rated 5 out of 5 stars

Great customer service by Claire D

Great customer service by Claire D. Very prompt and professional service.

In fact, I forgot the invoice, thanks for the follow-up. Thank you so much

10 May 2022
Unprompted review
Octopus Capital logo

Reply from Octopus Capital

Hi, Thank you for your wonderful review! We always love hearing how we have helped our clients.

Rated 5 out of 5 stars

Amazing communication...

The constant dialogue with Claire Dunning in keeping me up to date on the progress of the case was truly refreshing

There were a number of contentious issues and hurdles given the borrowers lack of sophistication, however she delivered a solution effectively and efficiently

I cannot thank her enough for fighting our corner and standing by the deal to the end

4 April 2022
Unprompted review
Octopus Capital logo

Reply from Octopus Capital

Hi, Thank you for your positive review, we really appreciate you sharing your opinion and great experience with us!

Rated 5 out of 5 stars

Bridge case in 15 calendar days

Bridge case in 15 calendar days.

My client informed me that they had bought a property at auction but did not have the funds lined up. Unusually the completion as 20 calendar days not business days. By the time we started we had 15 calendar days left. I thought almost impossible.

However I was recommended Octopus and they pulled out all the stops even working late to make sure we did this in time.

Brilliant service, AMAZING rates and dedicated team.

24 March 2022
Unprompted review
Octopus Capital logo

Reply from Octopus Capital

Hi, Thank you so much for sharing your positive review on our services here at Octopus Real Estate. We really value your opinion and appreciate you taking the time to write us a review!

Rated 5 out of 5 stars

Excellent service, even on a complex case

After a chance meeting with Stephen Christmas for the first time in a couple of years, the team at Octopus Real Estate have just successfully completed an £8m facility on one of the most complex deals I have ever had to deal with.

James Nunn very quickly got to grips with the clients requirement to secure a facility to purchase under a Share Purchase Agreement a large site which included outline planning for 100 C2 assisted living units with associated hotel and country club. Octopus Real Estate understood that the client had to work to a firm deadline, as a previous lender he was working with had withdrawn due to the complex nature of the scheme, allowing us to step in. James and his team Clare Grimes, Suparn Sapatnekar Precious O. were outstanding on this and a pleasure to deal with.

The legal team Howard Kennedy LLP with the excellent Steve Clinning working with Katie Oldham-Brown, ensured matters progressed as expected despite the vendors legal team causing a number of timely delays.

We now have an extremely happy client, who feels things happen for a reason. He ended up with a well structured deal, which improved on what he was originally quoted and a lender who he wants to work with again in the future.
Also a mention to Michael Forbes MBA who I work with on a daily basis for setting this introduction up in the first place and allowing us to bring the funding to life!!
#realestate #teamwork #bridging

7 March 2022
Unprompted review
Octopus Capital logo

Reply from Octopus Capital

Hi, Thank you very much for your positive review, we're so pleased to hear about your experience with us. We have some incredible employees at Octopus Real Estate who we are very proud of and glad our service excelled for you!

Rated 5 out of 5 stars

Best in business !

Professionnalism, sensé of service, flexibility, reliability... All you want to see from a lender. Well done Octopus !

9 April 2019
Rated 1 out of 5 stars

Octopus Bridging Loans (this is not the Estate Agency, trading with similar names)

These guys are here for only ONE reason: to waste your time!!! Dan Thorne and Sam Wisker at the residential Credit department are specialized to drive you as crazy as humanly possible, the cherry on the pie is the Solicitor they are using (Miran Sharif @ Richards Solicitors, see separate review about them), who belongs to the rubbish collection team rather then wasting his client's time at his office.
they would promise you a time frame for their releases, but a word is NEVER a word!! a big group of liars and arrogance !! I can provide full details to anyone!! DO NOT TOUCH THEM, EVEN IF YOU ARE DESPERATE FOR A LOAN!!

19 December 2017
Unprompted review

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