Oculium VR Reviews 51

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It’s great to find a cheaper way to buy games for my Quest 2 - even better that I’m supporting an Australian business! I bought ‘Eleven’ at a discount price with no hassles - as soon as I’d paid I rec... See more

Company replied

Rated 5 out of 5 stars

Bought the comfort kit and was so happy I ended up getting the halo strap as well. Both feel like they're good quality and are vast improvements over the standard oculus gear, shipping was fast (3 bus... See more

Company replied

Rated 5 out of 5 stars

Great addition to my library of VR fitness games. Game key was delivered by email immediately after purchase. Followed the instructions to redeem using the Oculus Mobile App. Couldn't be any easier... See more

Company replied

Rated 5 out of 5 stars

Ordered halo strap and comfort kit, received both in 3 days, and both came with good packing. Finally, my QUEST 2 become more comfortable now. Also, they quickly response to all my questions and emai... See more

Company replied

Company details

  1. Game Shop

Written by the company

It's time to say no to drop-shippers! and say hello to awesome service! At Oculium VR we get the gear you need, straight to you, fast and free. We strive to equip fellow Quest 2 users with the essential items and games to start on their Virtual Reality adventure! Australian Shipping. Aussie Support.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect for gift codes!

Was the only way to get a gift code for a friend. After Paying the code comes emidiatly to my mailbox and worked perfectly fine. Thanks

28 December 2022
Oculium VR logo

Reply from Oculium VR

Thanks for the review Rene - what an awesome friend you are! :)

Rated 5 out of 5 stars

Originally I had an error with my order…

Originally I had an error with my order (I was accidentally sent two right quest 2 controller covers) so I contacted them and they sent the left and threw in a face mask for the quest 2

14 December 2022
Oculium VR logo

Reply from Oculium VR

Hey Linds - thanks for the review and apologies again for the mix up! Have an awesome end of the year!

Rated 5 out of 5 stars

Excellent ***

Fast delivery, easy service, fantastic product, great job all round.

7 December 2022
Oculium VR logo

Reply from Oculium VR

Thanks for the awesome words and review Dave - have a great festive period and end of year!

Rated 3 out of 5 stars

Website didn't show first order…

Website didn't show first order discount until order was complete, contacted staff about it with no response.
Product received relatively quickly and decent quality.

27 May 2022
Oculium VR logo

Reply from Oculium VR

Hey there George! Thanks for your review! We've checked through our customer emails twice - but weren't able to find your enquiry! Please forward your original email to us at hello@oculiumvr.com and we can sort this out for you!

Rated 5 out of 5 stars

More games

I would Like more games for the Quest 2 please

3 January 2022
Oculium VR logo

Reply from Oculium VR

Thanks for your support! We will definitely try and add more ! :)

Rated 5 out of 5 stars

Very good

Very good, wireless is very good do not need cable connection in most games etc

21 December 2021
Oculium VR logo

Reply from Oculium VR

Thanks for your review Stuart! Appreciate it! Have a great end to the year and stay safe!

Rated 5 out of 5 stars

Great VR workout! Easy to redeem key

Great addition to my library of VR fitness games.
Game key was delivered by email immediately after purchase.
Followed the instructions to redeem using the Oculus Mobile App.
Couldn't be any easier! Thanks

6 December 2021
Oculium VR logo

Reply from Oculium VR

Brilliant! Great to hear Andrew - hopefully helps burns those extra calories that are sure to be coming everyone's way this December! :)

Rated 5 out of 5 stars

Very helpful staffs

The staffs i.e. Ken has been very helpful in assisting me in setting up the accessories properly.

4 December 2021
Oculium VR logo

Reply from Oculium VR

Thanks for the review Eddie! Hope you're enjoying all the items - any questions in the future - we're always here to help :)

Rated 5 out of 5 stars

Prompt shipping

Prompt shipping, great product. Recommended!

18 October 2021
Oculium VR logo

Reply from Oculium VR

Thanks heaps for the review Geordie - totally appreciate it! Enjoy the item and the games! :)

Rated 5 out of 5 stars

Purchased the Halo for the quest 2

Purchased the Halo for the quest 2. Followed the youtube video. Easy to install. Feels and fits comfortably. Postage was quick. Now i need to figure out how to mount my battery pack. lol. Very happy with my purchase.

8 October 2021
Oculium VR logo

Reply from Oculium VR

Thanks for the great review Elias - really appreciate it! Enjoy the halo strap :)

Rated 5 out of 5 stars

Exelent and fast

27 September 2021
Unprompted review
Oculium VR logo

Reply from Oculium VR

Thanks for your review Sean! Enjoy the item! Reach out to us if you need any other gear :)

Rated 5 out of 5 stars

Positive Oculium experience

I met OculiumVR through the OzBargin forums and they helped tailor and bundle a few accessories for my Quest 2. Not only did I have a pleasant experience but shipping was timely and the products were great. I purchased the seismic grips with the silicon face cover and they have enhanced my vr experience.

20 September 2021
Oculium VR logo

Reply from Oculium VR

Thanks so much for the review! Always happy to help - we're super glad your enjoying the items! :)
Give us a yell if you have any other questions!

Rated 5 out of 5 stars

Easy to navigate & use.

Easy to navigate & use.
Good deals

24 August 2021
Oculium VR logo

Reply from Oculium VR

Thanks for taking the time to leave your review! Hope you're having a blast! :)

Rated 1 out of 5 stars

No respect for privacy

Vendor does not have respect for their customer's privacy. They shared my email with 3rd parties without authorisation.
Edit- The email address used for payment was shared with Trustpilot to obtain a review. I didn't authorise to share my payment details which included my email address with any 3rd party. Please provide evidence of my authorisation and I will happily remove the bad review. Moreover, the more you try to censor this negative review, I will be motivated to replicate it more sites. Accept that you made a mistake or show evidence that I authorised you to disclose my details to a 3rd party and I will happily forget the issue.

24 August 2021
Unprompted review
Oculium VR logo

Reply from Oculium VR

Hi GO,
As we've mentioned in our reply to your previous review, we don't pass on, nor will ever sell our customers details.
All customer information collected when you place your order on our website is handled in line with our privacy policy for the purposes of fulfilling your order successfully.

While we appreciate all feedback, we would request the feedback provided is factual, accurate and non repetitive in nature.

We pride ourselves on our customer service and support, and the reviews we've collected here from our customers is a testament to that.

We trust that you are enjoying your purchase, but should you have any question about the game you acquired, feel free to reach out to us.

Edit: Hi GO - thanks for seeking further information.

In line with our terms of service found here - https://oculiumvr.com/policies/terms-of-service, "by visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the Terms and Conditions" for the Terms of service. Specifically, Section 10 of our Terms of Service, refers to "your submission of personal information which is governed by our Privacy Policy".

Furthermore, here is a link to our privacy policy - https://oculiumvr.com/policies/privacy-policy

Please refer to our section on "Disclosure for a business purpose" for "Order Information" under the section for "Collecting Personal Information". Information collected is shared - "with our processors - Shopify, PayPal and for service reviews - Trustpilot".

We do not share your details with any other third parties.

These policies are available during checkout and on our website footer.

I trust that satisfies your query on authorisations and your privacy.

Rated 5 out of 5 stars

Fantastic seller

Fantastic seller. Highly recommended

24 August 2021
Oculium VR logo

Reply from Oculium VR

Thanks Millzy! Hope you're on the way to becoming a ping-pong champion! :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look