Odd Bunch Reviews 1,483

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,452 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and freshness of the produce, often noting it surpasses what's available in regular grocery stores. Many appreciate the value for money, finding the prices significantly lower and the quantity generous, which helps them save money and eat healthier. The delivery service is frequently highlighted as reliable and well-communicated, bringing convenience to their doorstep. People also enjoy the variety, which encourages them to try new fruits and vegetables and get creative in the kitchen. However, some customers have experienced issues with delivery, including missed deliveries, late arrivals, or boxes being left in inappropriate locations. A few people were dissatisfied with the quality of certain items, reporting squashed, over-ripe, or inedible produce. There were also occasional concerns about the quantity and variety of items in some boxes, with some feeling they received too much of one item and not enough of others, or that the portions didn't make sense for their needs.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the freshness and quality of... See more

Quality

Customers had positive experiences with quality, often praising the freshness and taste of the produce, with... See more

Delivery service

Users describe positive interactions with delivery service, often praising the quick, reliable, and... See more

Value for money

Clients share positive opinions on value for money, consistently highlighting significant savings compared to... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These boxes are an excellent way to incorporate more fruits and vegetables into your diet and weekly meal planning. I have had some issues (over-ripe or damaged produce, missed items etc.) but Odd Bu... See more

Rated 5 out of 5 stars

I purchased the boxes for my daughter and family in Winnipeg. I was very excited to find a service that actually delivered to Winnipeg. My daughter and granddaughter are very excited to open thei... See more

Rated 5 out of 5 stars

The produce has been fresh with lots of variety, the price is about half of what I'd pay in store, and the customer service is rapid and excellent! We are eating healthier with more fruit and veg than... See more


4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 89% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I am extremey disappointed with the…

I am extremey disappointed with the order I received today. The quality of the produce is unacceptable; the bell peppers are rotten and unsafe to eat, and the Brussels sprouts are too tough to use.

Furthermore, the value for money is simply not there. The avocados are the size of small eggs and remain rock-hard. I wish there was an option to attache a photo for your reference. I could easily purchase this entire quantity of produce, in much better, usable condition, for almost $20 at any of my local stores. Paying $26 for sub-par and inedible items is unacceptable.

3 April 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

We sincerely apologize for the inconvenience caused. This is certainly not the experience we want to provide to our customers.

Please feel free to reach out to us at help@oddbunch.ca using your registered email address and share the details, and we would be happy to look into this for you.

Rated 4 out of 5 stars

Good value

Good value
Some growing pains with the ordering system but it got figured out. Will continue using

3 April 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

We are glad to hear that!

Have a great week ahead. :)

Rated 1 out of 5 stars

I’m very disappointed in my experience…

I’m very disappointed in my experience with this company. As a first time customer, I misunderstood what menu I was going to be getting and when my delivery would happen. It’s really not clear on their website. I tried to cancel my order literally within two minutes of making it and the company refused saying I had ordered past the deadline so I guess they’re that kind of company. Really terrible customer service.

2 April 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

We sincerely apologize for the inconvenience caused.

Please feel free to reach out to us at help@oddbunch.ca using your registered email address and share the details, and we would be happy to look into this for you.

Rated 1 out of 5 stars

I'm pretty unhappy with the delivery…

UPDATE:
Still unhappy with the delivery. The box was delivered to the wrong apartment in my building because they didn't check the unit number and I had to go collect it from my neighbour.

Things that I do like about the service are the recipes they include and ideas of what to do with the vegetables and fruit. However, the produce seems to go bad very very quickly even when properly and carefully stored based on type.

I don't know if I'll continue with the service... I'll give it one more shot because I want it to work out.

------

I'm pretty unhappy with the delivery experience and with customer service not having a phone number.

I signed up for my first box, apparently after the deadline for the week for my catchment area, which I can understand... but there was no clarity surrounding when my first delivery would actually be in my subscription confirmation email. I emailed customer service to have them confirm and clarify if I would get a notification, text, or email and what day my delivery would be on. They responded a day or so later saying my first box would be next week Thursday.

It is now the following week, on my delivery day, and I got a notification that to track my order I would need to install a third party delivery app- so fine, I did that- got the out for delivery notice and then I just automatically got a Missed Delivery notice during that window.

The driver did not attempt to buzz my apartment or to call me while I've been home the whole time, waiting for my delivery.

Now I'm trying to get customer service again and I have to submit an email, probably with another minimum 24hr turnaround. Can't call the driver or respond to the missed delivery, even though they're probably a block away, and have absolutely no idea what this means for my order. Do I wait another week? Do they try again tomorrow? Is my produce sitting in a hot car?

I'm sure the produce is probably great but I wouldn't know, I've been waiting two weeks to find out, but I do know that their customer service, clarity, and delivery drivers kinda really stink up to this point.

1 April 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

Thank you for sharing the feedback. We sincerely apologize for the inconvenience caused.

We see that your query has been resolved. Feel free to reach out to us at help@oddbunch.ca using your registered email address in case you need any further assistance. :)

Rated 5 out of 5 stars

Great so far!

I’ve been using Odd Bunch for a week now, and I’m genuinely impressed. It feels great knowing I’m helping to reduce food waste by rescuing 'imperfect' produce that tastes the same as what you'd find in a store. The prices are significantly lower than my local supermarkets, and the quality has been good so far. Highly recommend if you want to eat healthy while being kind to your wallet and the planet.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

The best thing since sliced bread

Odd Bunch Grocery has been such a great find. The produce is always fresh and delicious, and it’s absolutely worth the money. We’ve noticed a big savings on our grocery bill while still getting great quality fruits and vegetables. One of the best parts is that it’s encouraged us to try and eat veggies we normally wouldn’t buy ourselves. It’s made meal planning more fun and helped us waste less too.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality and Variety

A lot of my friends were talking about how great Odd Bunch was and I had no idea what they were referring to. They explained it to me and when I looked on the website, I was impressed. I immediately signed up as a customer and am extremely happy with the variety of products I receive each week and the low cost. It's easy to skip a week when needed, too. 5 out of 5 starts for Odd Bunch from me.

1 April 2026
Unprompted review
Rated 4 out of 5 stars

Great selection of veggies

Great selection of veggies, also lots of diversity in types of ingredients..I've never seen such small white onions 🧅 thank you oddbox

1 April 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

Thank you for sharing this, we truly appreciate your kind words and support. :)

Rated 4 out of 5 stars

Pretty good when you have discount…

Pretty good when you have discount codes. I appreciate that you can request substitutions. Don't love how carelessly the boxes are being packed. Romaine with a cabbage and butternut squash on top of it. No care for the more delicate produce they are sending. I do like that it's basically 100% plastic free

26 March 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

Thank you for your feedback and for highlighting what you’ve enjoyed, especially the substitutions and plastic-free packaging.

We’re sorry to hear about the packing issues and appreciate you bringing this to our attention. Please know that we abide by a 100% customer satisfaction policy. You can reach out to us at help@oddbunch.ca using your registered email address and details and we would be happy to assist you further.!

Rated 5 out of 5 stars

This box of delights just keeps giving!

I've ordered a medium box for the last 4 weeks and can't wait to receive this week's. I'm loving the variety and the challenge to find ways to use everything. I'm determined to waste none of it, so I've been taking more care with menu planning and also have used the great tips they have shared about how to preserve various types of produce more effectively. Tips for avocados, celery and fresh herbs have been complete game changers as these items are now lasting so much longer! I love having more fruit than usual in the house and the wonderful variety of veggies. We do a lot of home cooking and feed 4 adults with our medium box. The only produce supplementation I have been doing is extra onions, carrots, garlic and potatoes occasionally. As I tend to keep those staples on hand, I often substitute one item for a double portion of a favourite thing to better feed the four of us - like brussels sprouts or a beloved fruit. Everything feels right about this choice and I love that I can pause easily if I'm getting buried or won't be around/cooking for a while. Even my young adult kids get excited about unboxing the deliver each week.

30 March 2026
Unprompted review

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