Honestly the best service and the most beautiful flowers that apparently smelled amazing and were in perfect condition and beautifully packaged! I've used a couple of companies to deliver flowers... See more
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Review summary
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Reviews shaping this summary
The flowers I ordered for a client’s birthday and the customer service provided to me when part of her address was missing on the order was top notch. Ode a la Rose made sure to fix the address and bo... See more
I ordered Friday evening and delivered to my sister in San Francisco the next day. The transaction was very efficient, and it was easy to choose the flowers. They arrived fresh and in great condition.... See more
I had the most exciting experience when I ordered from Ode a la Rose. I felt like a movie star. How you say could you feel like a movie star? WELL, FIRST OF ALL, THE CHOICES OF ARRANGEMENTS COULD ONLY... See more
Company details
Written by the company
Ode à la Rose is a one-of-a-kind florist that provides flower delivery with a French touch. Our flower bouquets are made with only the freshest flowers and we offer same day delivery in New York City, Chicago, Los Angeles, Austin, Miami, and Washington DC. We also offer next day delivery nationwide.
Contact info
21-43 44th Road, 11101, Long Island City, United States
- (646) 660-5281
- info@odealarose.com
- odealarose.com
4.5
Excellent
4K reviews
Replied to 90% of negative reviews
Typically replies within 48 hours
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Nice flowers,late delivery
Nice flowers,late delivery! birthday party was over… terrible!
18 February 2026
Best florist in the area
Best florist in the area. Ode a la Rose provided exceptional service by ensuring that my order was delivered to my daughter for Valentine's Day. Thank you so much for making her day special!!!!
17 February 2026
Unprompted review
Bouquet exceeded expecations!
Ordered birthday bouquet for our daughter online as we are 12 hours away. Beautiful bouquet arrived as promised. It was even better than I expected. In fact, still looks beautiful 12 days later!
8 February 2026
The Worst Valentine's Day Flower Shop: Save Your Money!
Disappointing Valentine's Day Experience！
I ordered a bouquet for Valentine's Day, but it failed to arrive on the actual day. I requested a partial refund due to the delivery issue. The customer service responded that I would have to pick it up the following day, but they have since ignored my inquiries. This experience has left me very dissatisfied with their service.
14 February 2026
Unprompted review
Reply from Ode à la Rose
Hi Miss Fan,
We’re sorry this experience was frustrating for you.
In this case, the delivery delay occurred because the ZIP code entered at checkout (90096) did not match the street address provided. As a result, FedEx was unable to complete delivery on Valentine’s Day and had to reroute the package once the correction was confirmed.
We remained in communication and worked to reach a fair resolution once the address issue was clarified.
We understand how important Valentine’s Day deliveries are and regret the disappointment this caused.
Very pretty
Very pretty, but for the money a few more flowers. The palate was perfect. You delivered beautifully and on time. Just one or two extra stems of flower heads would have taken it to perfection.
10 February 2026
They were a pleasure to deal with on…
They were a pleasure to deal with on the phone and the order was a bit difficult. They got it there on time I haven’t seen it, but I only pictures and it’s beautiful.
9 February 2026
Super fast and easy
Great experience. My sympathy flowers arrived quickly and were greatly appreciated.
8 February 2026
Quick turnaround
Quick turnaround, prompt delivery and beautiful flowers! Seamless experience
9 February 2026
Excellent Customer service
Customer follow thru, was great. They contacted me when they were having difficulty finding the delivery address.
I appreciated their effort and customer service. Delivery was made on time.
I will definitely use them again.
8 February 2026
Reply from Ode à la Rose
Hi Jill,
Thank you for taking the time to share your feedback. We did review the photo you provided and confirmed that the bouquet delivered was our Aria arrangement, which includes 15 stems and was delivered fresh, intact, and as ordered.
This design is intentionally smaller and more refined in style, and while we understand it may not have matched your personal expectations, there was no issue with fulfillment or quality in this case.
We appreciate you reaching out and giving us the opportunity to review the order directly.
— Ode à la Rose
Beautiful fresh flowers
6 February 2026
It wasn’t as good as picture described…
It wasn’t as good as picture described and u firthbately didn’t last long
5 February 2026
Reply from Ode à la Rose
Hi Marina,
Thank you for sharing your feedback. We’re sorry to hear the arrangement didn’t meet your expectations and that the flowers didn’t last as long as hoped. We’d really like the chance to look into this for you.
If you’re open to it, please reach out to us at info@odealarose.com
with your order number and any details you can share, and our team will be happy to review and assist.
— Ode à la Rose
It was delivered within the requested…
It was delivered within the requested time frame. Easy online order. Flowers were fresh. Definitely will order again in the future.
6 February 2026
Good follow-up information
I was worried when I received an email from you, saying it was not possible to deliver my order. But several hours later you emailed again to say it had been successfully delivered. I also received a phone call to follow up. So I was relieved.
6 February 2026
Beautiful packaging and recipient was…
Beautiful packaging and recipient was very happy!
5 February 2026
100% recommended it!
5 February 2026
not the best arrangement
not the best arrangement. i want surprises since it wax so far away and options are limited.when my friend sent me a photo i was cringy the usual dead roses in the arrangement. i hate roses and it almost always the only option. sigh.
4 February 2026
Reply from Ode à la Rose
Thank you for sharing your feedback, Kate. We’re sorry to hear the arrangement missed the mark for you, especially when the intention was to create a thoughtful surprise from afar. We wish we had known at the time, as we’re always happy to review concerns and help when something doesn’t feel right. If you’re open to it, please reach out to our customer service team directly at info@odealarose.com so we can take a closer look and assist.
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