A beautiful eye catching bag and great service. The quality is as shown and has a softness. An idea would be to line the inside as it has rough edges for delicate items. I will obviously affect the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The garment I ordered came with a different content label, which I wasn’t happy with but even Odile gave me a refund, for which I am grateful
Company replied
This company has beautiful hand crafted household accessories such as cushions, rugs and lights. It also has a line of original dresses, blouses and beach tunics, often made out of brightly coloured... See more
Excellent experience! The saleswomen are really attentive and honest. The store is beautiful and all the products are made in Portugal by Portuguese artisans, which I think is really great. Odile's sh... See more
Company details
Written by the company
ODILE is a Portuguese lifestyle brand based on simple, slow-life values - high-quality pure materials, skilled craftsmanship & timeless design - all deeply infused into our chilled luxurious collections & limited editions.
Contact info
Rua Nova da Piedade 47, 1200-296, Lisbon, Portugal
- +351 218212028
- info@odile-collective.com
- odile-collective.com
4.3
Excellent
70 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A beautiful eye catching bag and great…
A beautiful eye catching bag and great service. The quality is as shown and has a softness.
An idea would be to line the inside as it has rough edges for delicate items. I will obviously affect the costs/price.
21 September 2025
I love the items from odile
I love the items from odile. The robes are so faboulous, i love the fabric made with much love and inspiration from portugal. I will denifitly order again. Thank you for your clothes, odile.
15 July 2025
Beautiful and well-made
Beautiful and well-made pillow covers! I love them and will order again.
10 May 2025
The dresses are beautiful
The dresses are beautiful, the fabric is stunning.
my dress was too small, very sad about that. but I could send the dress back.
21 May 2025
Unprompted review
Miss labelled garment
The garment I ordered came with a different content label, which I wasn’t happy with but even Odile gave me a refund, for which I am grateful
12 September 2024
Reply from ODILE
Hello Juliet, you sent us an email on a Sunday and we responded immediately on the same day. We explained the mistake by our atelier in the label and assured you of the natural fabrics we use in all our products. As we could not satisfy you, we accepted the return and refund of the item despite it being on sale.
I originally sent a 1 star as I hadn’t…
I originally sent a 1 star as I hadn’t received my items but it did turn out to be my fault the package had been at my local post office over a week. The delivery was spot on time the items I’m extremely happy with all the service. Thank you ☺️
24 September 2024
Unprompted review
The dress is absolutely beautiful and…
The dress is absolutely beautiful and the customer service was fantastic. I will definitely order again
26 July 2024
Everything perfect!!!!
19 July 2024
Very happy with my order
23 April 2024
Great service, beautiful products
Very friendly and forthcoming customer service, product is exactly as described - beautiful and outstanding quality!
11 February 2024
Beautiful fabrics!
18 December 2023
Size went very wrong !
15 November 2023
Very good service
Very good service! The lamps arrived just in time and very happy with the result.
8 November 2023
Style and Quality !
I love the style wich is very original, full of colors and quality of the clothes. What a nice brand ! Love to visit the tiny shop next to the adorable place of Praça das Flores. One of the best location in Lisboa !
17 October 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.