oemusedautoparts1.com Reviews 

84
•
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, most reviewers were let down by their experience overall. Many people experienced extremely frustrating communication delays and received absolutely no answers when trying to contact customer support for urgent assistance or pending refunds. Consumers frequently noted receiving heavily damaged, incorrect, or completely non-functional items that completely failed to match the online descriptions provided. Buyers expressed deep disappointment regarding unresolved complaints and missing items. The minority of people were satisfied with fast delivery times and surprisingly helpful customer support interactions when resolving their vehicle orders. Some customers also mentioned receiving prompt refunds for incompatible items or discovering fully working replacement components at very affordable prices.

What people talk about most

Product

Customers had ambiguous experiences with product, noting fast delivery and affordable prices on items like... See more

Order

Customers consistently note ambiguous experiences with order processes, as reviewers sometimes receive items... See more

Refund

Reviewers highlight negative aspects of refund experiences, expressing deep frustration over prolonged... See more

Customer service

People report negative experiences with customer service due to severe communication issues, as reviewers... See more

Response time

Users describe negative interactions with response time, frequently stating that after multiple emails and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I offered a simple OEM Jeep Radio around September 18-20th. Estimated arrival was supposed to be the 28th. HERE WE ARE almost a month later with no refund and the radio is still stuck with the shippin... See more

Rated 1 out of 5 stars

Do not buy anything from this place. They advertised a key fob as being reprogrammable for the vehicle I have but that was a lie and then "customer service" via email states I have to pay the return s... See more

Rated 1 out of 5 stars

Did not come with screws. the screws that held the bowl on will not fit the cylinder, my screws will not fit the screw holes, the metal sleeves for the bowl we're not cut probably so they would not fi... See more

Rated 1 out of 5 stars

If I could give less than 1 star I would. The order process was fine the part arrived on time but it was broken and can’t be installed. After several emails back and forth promising someone would be l... See more


1.7

Bad

TrustScore 1.5 out of 5

84 reviews

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1-star

Asks customers to review

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Replied to 2% of negative reviews

Typically replies within 1 month

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1.7

All reviews

(84)

56 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not buy from this company...

Bought a radio for my daughter's 2016 VW Beetle. When it showed up it was the wrong item. noticed it had the do not remove sticker cut making suffering was inside. Was supposed to be oem used no issues. Reached out to company for support and exchange no reply. Followed rules to send back for v refund, no reply. No return of my money. Their phone number just gets you to a recording tweeting you to email them. Horrible.

I paid $68 for the radio and had to pay $22 just to mail it back. Pointless. Going to report to Shop and ask for refund.

Do not do business with these people.

17 October 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from this place

Do not buy anything from this place. They advertised a key fob as being reprogrammable for the vehicle I have but that was a lie and then "customer service" via email states I have to pay the return shipping even though they sent me a part that can't be used for anything by anyone, and I have to do it in a trackable way for them to give me any credit for the part. I wish I had come to trust pilot first and researched them before I bought anything from them, but I will be doing that with any business I buy from today forward. No surprise AT ALL that they have a low rating. I am warning you do not buy from this business whatever you do.

20 October 2026
Unprompted review
Rated 1 out of 5 stars

I offered a simple OEM Jeep Radio…

I offered a simple OEM Jeep Radio around September 18-20th. Estimated arrival was supposed to be the 28th. HERE WE ARE almost a month later with no refund and the radio is still stuck with the shipping label created. DO NOT BIY ANYTHING FROM THIS COMPANY. They are clearly scamming people.

21 September 2026
Rated 1 out of 5 stars

I bought an alternator from oem used…

I bought an alternator from oem used auto it was shipped in a day after I ordered it and then was lost in the mail. I realize the the co has nothing to do with the mail.I need my car to run so I bought another alternator. after 3 weeks I finally got the alt. you shipped I have contacted you 3 times without a replay that is why I am gving you a 1 star review very bad customer service!

29 September 2026
Rated 1 out of 5 stars

Bad product did not match

Did not come with screws. the screws that held the bowl on will not fit the cylinder, my screws will not fit the screw holes, the metal sleeves for the bowl we're not cut probably so they would not fit in my saw and allow the crank to Center

29 September 2026
Rated 1 out of 5 stars

These people are an absolute scam

These people are an absolute scam. On July 6th, 2026, I purchased a used 5.7L Gen III Hemi for $3,200. I have never received the engine. I was never given a refund. They stopped taking my calls.

I pray these people get arrested for theft. They are absolute crooks. Buyer beware!!!!!

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Complete rip off

Complete rip off. After waiting past the month ETA I start calling about my missing transmission. They claim I need to wait longer. Waited longer, Then I start calling about a refund, again told I need to wait 15 days. Wait the 15 days, still no part or refund. Calling constantly because I need the money returned and they tell me to F off and call my bank. DON'T USE THEM, EVER!

21 September 2026
Unprompted review
Rated 1 out of 5 stars

Purchased a used rear fusebox for a 09…

Purchased a used rear fusebox for a 09 caddy, part that came was melted and did not function, only correspondance with them is via email which they have ai responses until you ask for a human to respond about setting up a return. Then it will no longer respond. DO NOT USE THIS SITE!

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much to OEM Used Auto…

Thank you so much to OEM Used Auto Parts for selling me an alternator for my car. Unfortunately, the alternator didn't work. I had paid an extra $20 for a warranty on the part, and when I claimed it, they responded right away, checked if they had the same part available, and since they didn't, they refunded me the full amount. So I really want to thank them — they work fast, have great customer service, and go out of their way to help however they can

1 October 2026
Unprompted review
Rated 1 out of 5 stars

Ordered what was supposed to be tested

Ordered what was supposed to be tested, used part. Apparently it was used and tested by the damn crash test dummies! Broken clips upon arrival and no broken pieces in the box which tells me it was packed broken. Absolute garbage company!

1 October 2026
Unprompted review
Rated 1 out of 5 stars

Avoid OEM Used Auto Parts…

Avoid OEM Used Auto Parts (oemusedautoparts1.com) at all costs. They are a completely untrustworthy operation hiding behind a website.
I ordered a part from them, and they completely ripped me off. They sent me a completely broken/defective part. They debited my account. The car radio for a Honda CRV arrived with out the face. Completely useless and non-functional.
When I tried to contact customer service to get a refund or a replacement, they responded to the first two emails claiming they were going to resolve the matter. After that they completely disappeared and ghosted me. I had no alternative but to contact my bank. And initiate a fraudulent claim.
They take your money, ship junk (or nothing), and then disappear. Check their F-rating on the BBB before you even think about giving them a dime. I am forcing a chargeback through my bank. Save yourself the massive headache and buy your auto parts from a legitimate, verified local salvage yard instead.

12 September 2026
Unprompted review

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