OFFBLAK Reviews 367

TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

The fruit teas were great but they seemed to disappear and stopped sending subscriptions in Spring 2022. Have not been able to order on the website since this time, and no products are available to or... See more

Rated 5 out of 5 stars

Great and stylish office cup that seats perfectly in hand and on my desk. It keeps hit for hours and ages so no more cold cups of tea of coffee. The teas selection gives you good idea of what the true... See more

Rated 5 out of 5 stars

Absolutely love OffBlak teas; I first started off with the taster packs and was pleasantly surprised to discovered each and every flavour was delicious! So many teams give off a fab smell, then disa... See more

Company replied

Rated 5 out of 5 stars

It rouses me from somnolent to alert in afteronnons when I need it, and appears not to inhibit my sleep that night.

Company details

  1. Tea Shop

Information provided by various external sources

OFFBLAK - Join the tea subscription T-Club and Fall in Love! A new generation of tea for a new generation of you. Discover the entire range of OFFBLAK tea flavours and choose from our black, green, herbal or fruit flavoured teas and infusions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

367 reviews

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Rated 5 out of 5 stars

BANGING TEA

BANGING TEA!

I’m kinda hesitant with super fruity flavours, but these are subtle and I haven’t tried one I didn’t like yet. My fave is green tea with orange and jasmine and early grey and rose 💗

18 October 2021
Rated 5 out of 5 stars

Tasty Tea, Pretty Packets

Tasty Tea (let it brew for best results!) Very pretty packaging. I got the taster set free as a work perk and on delivery I was very pleased I chose it - A lot more than I expected (including a full pack of Nicely Spiced)

13 October 2021
Rated 5 out of 5 stars

Amazing brand

The teas are amazing! You can easily tell they’re top quality and full of flavour. The design and packaging is great as well!

7 October 2021
Rated 4 out of 5 stars

I loved most of your teas

I loved most of your teas, but had bought an extra pack of rose Earl Grey Tea . I was quite disappointed to not see Bergamot oil in it, which I love. I have never seen Earl Grey with lemongrass (which I dislike). I think you better change the name of it, as Earl Grey is generally associated with Bergamot oil. some companies do Lady Grey using lemon oils.
Presentation is very nice, thank you.

7 October 2021
Rated 5 out of 5 stars

Great teas

Received the birthday selection boxes as a gift from work. Lovely teas and infusions.

21 September 2021
Rated 5 out of 5 stars

Great tea and beautiful branding

Ordered the birthday box to try a variety of tea's before deciding on my favourite and enjoyed some that I wouldn't normally go for so I'd highly recommend getting a mixed box to begin. Received free stickers in box too!

16 September 2021
Unprompted review
Rated 2 out of 5 stars

Great product, poor service.

It’s such a shame because I love the tea! But I entered a subscription which should have been free delivery yet they charged me despite assuring me they wouldn’t after their first mistake. When a delivery charge was applied to my next subscription, they ignored my emails so I cancelled.

13 September 2021
Rated 5 out of 5 stars

Amazing service

Amazing flavours, branding, environmental stand and all round great company! Super quick delivery & tracked. + STICKERS!!!🤩

7 September 2021
Rated 5 out of 5 stars

Nice Teas

These were nice teas - quite unusual flavour combinations. I've only had them hot so far, but my sister tried one cold and enjoyed it. I especially liked the OFFBLAK packaging.

4 August 2021
Rated 4 out of 5 stars

I would give the quality and taste of…

I would give the quality and taste of the tea 5 stars and the efficient style of letterbox delivery and the branding/packaging, also 5 stars.

The reason I only chose 4 stars is the so called 'free shipping' tea subscription plans. I have paid 12 pounds for 2 boxes with each box costing 4.24 every 2 weeks at a cost of 12 pounds every 2 weeks. 4.24 x 2 is 8.48 not 12. I also subscribed to a box of green tea every 4 weeks, 4.24 for the tea plus 3.99 shipping cost. This is clearly not free shipping. So for the second time I cancelled my subscription due to the shipping charges being more than the tea discount for subscription.

So I have decided to order in bulk over 25 pounds as this way shipping really is free, when I need more tea. I feel I lost out by being loyal and subscribing by getting hit with shipping costs.

I think there are improvements to be made, but when a free shipping claim is made that is what it means and its what people expect.

4 July 2021

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