My purchase of 2 x Fogstar 300ah lithium batteries couldn't have gone better! I needed them quickly, lead times from other companies were 3-5 days and 5 days would be too late! I emailed Adam an... See more
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I've only given this a 3 star rating because of delivery issues. I understood it'd be a rapid delivery, but given no more information initially. After nearly one week of no info or appearance... See more
Competitive price. Clear website. Easy ordering. Rapid delivery. Good post sales follow-up by the company. One very small improvement. Use direct tracking link to courier rather than third party app c... See more
Company replied
Great service and customer service! Ordering was straight forward, price for my order was best around. It was delivered really swiftly by the most helpful delivery driver I’ve ever experienced! An abs... See more
Company details
Written by the company
At Off Grid Renewables, we're committed to guiding you toward a greener, more independent future. Our mission is simple: making renewable energy accessible for all. We offer top-quality products curated by industry experts, ensuring durability and efficiency. What Sets Us Apart: Quality Products: Curated for durability and efficiency. Expertise: Industry experts to guide your unique energy needs. Innovation: Stay ahead supplying the latest & most innovative solutions. Our Commitment: Sustainability: Promoting environmentally friendly living. Customer Satisfaction: Your journey to renewable energy starts with us. Get in Touch: hello@offgridrenewables.co.uk
Contact info
United Kingdom
- hello@offgridrenewables.co.uk
- offgridrenewables.co.uk
4.6
Excellent
40 reviews
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Great communication from Adam
Great communication from Adam, even when he was on holiday. The battery I wanted was out of stock but he kept me updated about stock arrivals. Once in, he organised delivery within 2/3days. I would defiantly recommend.
14 August 2025
Fantastic customer service.
Fantastic customer service.
Really helpful, could not ask for better. :)
14 July 2025
Competitive price
Competitive price. Clear website. Easy ordering. Rapid delivery. Good post sales follow-up by the company. One very small improvement. Use direct tracking link to courier rather than third party app called "shop". It adds no value at all and did not provide any useful information.
23 May 2025
Reply from Off Grid Renewables
Thank you very much for your feedback. We too have found the tool ineffective though it is a part of our set-up that we’re trying to improve. We hope to have it fully functional soon, but in the meantime we rely on speaking directly with each customer to ensure the best service possible. You make a good point though - thank you for taking time to share it with us.
Great price and great comms
Great price and great comms. Fantastic and secure delivery.
Wouldn’t hesitate to use again.
👍
20 May 2025
Reply from Off Grid Renewables
Thanks Peter for your review. It makes a real difference for us going forward. Don’t hesitate to get in touch if we can help again.
Reply from Off Grid Renewables
Hi Graham, it’s great to receive some positive feedback. Thank you. Hope to see you again soon!
Fantastic product selection at great…
Fantastic product selection at great prices. Comms were brilliant around the shipping. Thank you
3 May 2025
Reply from Off Grid Renewables
Hi Jake, thank you for your feedback. Really appreciate the review - it makes a big difference for our reputation with potential future customers! All the best.
They didn't inform me that my item had…
They didn't inform me that my item had been dispatched, as they had informed me they would at the time of purchase. There was a problem with the pallet transport company but it WASN'T anything to do with Off Grid Ltd.
25 April 2025
Reply from Off Grid Renewables
Hi Derek, thanks for your feedback. We have discussed this matter further and we will endeavour to improve our customer services going forward.
Delivered as promised on time
Delivered as promised on time. Good communications. Excellent price (Dyness Battery).
25 April 2025
Reply from Off Grid Renewables
Hi David, thanks for taking the time to leave us a review. We appreciate the positive feedback!
Sterling service
Sterling service, there was an error with the shipping due to my solar panels being oversized for a normal lorry. But they got it sorted with really good communication and updates. Will be using them again in the future for sure.
4 March 2025
Reply from Off Grid Renewables
Thanks for the positive review Sam! We hope to work with you again in the future. All the best.
Simple, Easy to use
28 January 2025
Reply from Off Grid Renewables
We’re glad to hear you had a good experience Neil! Thanks for the review.
4 minute response and competitive pricing
Sent a query at 8.21 Sunday evening regarding my potential purchase of a Victron inverter/charger and accessories. I received the detailed response 4 minutes later.
I decided to place the order based on the competitive price and the prompt response.
I continued to receive updates regarding delivery, which was very quick.
Not fitted the items yet but expect no issues with a brand such as Victron.
I would definitely recommend this company.
3 February 2025
Reply from Off Grid Renewables
Thank you for your kind words Stephen! We really appreciate your feedback.
Great communication throughout ordering…
Great communication throughout ordering and delivery process. Good prices and fair delivery options available.
3 February 2025
Reply from Off Grid Renewables
We're happy to hear you had a good experience Tony! Thanks for sharing your thoughts.
Good communication plus prompt…
Good communication plus prompt delivery.
Thank you Adam.
27 January 2025
Reply from Off Grid Renewables
Thanks so much for the review Abdul! We’re glad to hear everything went well.
Excellent service
Excellent service. Good ordered on Thursday and arrived on the saturday
20 January 2025
Reply from Off Grid Renewables
We really appreciate your feedback! Thanks for taking the time to leave a review Derek.
Reply from Off Grid Renewables
Thank you for the review! We’re happy to know you had a positive experience.
Very knowledgeable and friendly staff…
Very knowledgeable and friendly staff and quick response in every way. The delivery was on my selected day so can't fault anything at all. To top it off great prices.
8 January 2025
Reply from Off Grid Renewables
Thanks for sharing your thoughts with us Trevor! We appreciate your feedback.
Reply from Off Grid Renewables
Thank you for your review Ian! It’s great to know you were happy with everything.
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