OfficeServ Reviews 897

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use, straightforward setup, and excellent value for money, often noting it's more affordable than competitors. People frequently highlight the responsive and helpful customer service, appreciating the professionalism and patience of the staff. Many consumers find the overall user experience to be smooth and efficient, making it ideal for their needs. However, some customers also noted issues with ID verification, with documents being rejected multiple times. A few people expressed dissatisfaction with inconsistent service for new accounts compared to existing ones, and some mentioned issues related to account eligibility or service continuation. There were also isolated concerns about unexpected charges for additional services and a lack of support when facing issues with external entities like Royal Mail.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers praise the professional, polite, and... See more

User experience

People report positive experiences with user experience, highlighting the ease and simplicity of the setup... See more

Price

Customers had positive experiences with price, consistently finding it affordable and offering excellent... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the team's high quality, efficiency,... See more

Value for money

Users describe positive interactions with value for money. Many customers highlight the excellent value,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I searched and searched for a virtual business address, a local one would have been perfect but, there are so many out there that say "affordable" and are anything but. I don't need a fancy building t... See more

Company replied

Rated 5 out of 5 stars

I think the reviews speak for itself. I am new to the service, but it's perfect for what I need, and isn't charging an arm and a leg. I'm assuming no unnecessary upsell will come along like with compa... See more

Company replied

Rated 5 out of 5 stars

Easy onboarding. Great customer service. Fluid user experience and design to customer portal. So far so good. And priced amazingly. I just needed a registered office (unlikely any mail) to keep home a... See more

Company replied

Rated 5 out of 5 stars

Seem fine for my requirements, saving over £200 per year versus my previous registered office service; have not had any HMRC or official mail forwarded yet but just the nature of my business, I can on... See more

Company replied


Company details

  1. #1 of 9 best companies in Virtual office rental
  2. #2 of 4 best companies in Business Centre
  3. #12 of 15 best companies in Business management consultant
  4. #40 of 114 best companies in Business-to-Business service
  5. #1 of 3 best companies in Postbox Rental Service
  6. #1 of 7 best companies in Telephone answering service

About OfficeServ

Written by the company



Virtual Office

Our Virtual Office Address Services are designed to fully support all types of businesses and corporate structures, from Sole Traders to Limited Companies to Global Enterprise and everything in between. We can handle anything from a letter to a pallet. OfficeServ can provide just about anything you need in a business address. All while keeping your personal and residential details private.

The setup process is quick and instant, meaning you can get started right away. Whether you need our services for a new business or you are starting to use our service with your existing business, you can do it from the moment you sign up. We understand every business has slightly different requirements, so we have a range of packages that cater for all.

Virtual Office

Registered Address

Use our Registered Office Address Service to portray a professional image, and a great believable business location all while protecting your personal privacy. Great value service from OfficeServ. We provide a real physical UK street address, based on an industrial estate near Cambridge. This location means we can provide your business with a Registered Office at a low affordable yearly price! OfficeServ prides itself on our five-star customer service and has the feedback to prove it, please see our reviews on

Registered Office

Contact info

4.8

Excellent

TrustScore 5 out of 5

897 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Onboarding Remotely was very easy

Onboarding remotely was very easy with a straightforward, intuitive website, with each step. The response rate via email was fast, and so far, my inbound mail has been shared the same day.
I am very satisfied with the experience.

7 January 2026
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Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review.

We are very happy to hear that you found our onboarding process straightforward, and we hope we can continue to provide you with excellent service whilst you are our client.

The OfficeServ Team

Rated 5 out of 5 stars

Good services

Good services

30 September 2025
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Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review., it is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

Excellent

Excellent. Process was super simple. Professional looking site. User friendly. Gave huge reassurance that its not a scam site, but trustable.

10 January 2026
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Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is truly appreciated. We are pleased to hear you found the process simple.

The OfficeServ Team

Rated 5 out of 5 stars

Excellent

Simple to sign up to. And service so far is good except for one issue.
Scan resolution of letters is not too good and a little blurry and of low resolution. If this can be improved then I cant fault officeserv and will stay with them year on year. Otherwise if this is the resolution to be expected, then we will likely look for a new company in the coming months which would be a shame.
-------------
Update: Pleasantly surprised that the manager picked up my concern and personally had their IT department decrease the compression they use which resulted in a big increase in resolution. The recent letter received is much better in clarity, Thank you very much.
This also shows they listen and value customer feedback. Looks like I will be staying for the foreseeable future!

3 January 2026
Rated 5 out of 5 stars

Very easy to setup

Very easy to setup, and was up and running in no time.

4 January 2026
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Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is greatly appreciated. All of our services are an instant set up meaning the address can be implemented right away.

The OfficeServ Team

Rated 5 out of 5 stars

Very easy to use

Very easy to use, very good value for money.

3 January 2026
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Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

Straightforward and simple to use and…

Straightforward and simple to use and good value too.

9 January 2026
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Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is truly appreciated. We are pleased to hear it was straightforward and simple.

The OfficeServ Team

Rated 5 out of 5 stars

Great experience in purchasing online…

Great experience in purchasing online from OfficeServ - prompt and quick answer to queries. Waiting now for the first documents to arrive, to see how quick they send them scanned.

14 January 2026
Unprompted review
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Reply from OfficeServ

Good Afternoon,

Thank you for your review.

Our client services team are always on deck to assist with any issues or queries you may have.

We will scan and email any documents over to you on the same day they are received within the office.

The OfficeServ Team

Rated 2 out of 5 stars

My business address was not listed on…

My business address was not listed on Royal Mail which delayed employer liability insurance and slowing my set up down considerably especially with funding applications or business loans. We could blame Royal Mail however having paid for an address I would expect support and better service from OfficServ who confirmed that other customers had had a similar experience and suggested I email Royal Mail instead of assisting me.

8 January 2026
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Reply from OfficeServ

Good Afternoon,

Thank you for your feedback, we appreciate you taking the time to let us know your thoughts on how we can improve.

First of all, we can only apologise that you have felt unsupported with this issue.

Unfortunately, when it comes to address search systems, these all correspond with Royal Mail's address system. If your address is not listed on Royal Mail's system, this would not appear on any autofill searches.

As it stands, there is no system in place that allows us to update Royal Mail's system, in terms of addresses at least; which is why we recommend that Royal Mail are contacted to allow them to update this on your behalf.

This is usually done automatically after a prolonged amount of time; sometimes up to a few months.

Once again, we can only apologise for the inconvenience of this situation.

The OfficeServ Team

Rated 5 out of 5 stars

Great value for money

The form was easy to fill out and absolutely great values for money

29 December 2025
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Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

The best in the business straight up…

The best in the business straight up nice and easy to use.

27 May 2025
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Reply from OfficeServ

Good Afternoon,

Thank you for leaving us a review.

We are very happy you are enjoying our service.

The OfficeServ Team

Rated 4 out of 5 stars

OfficeServ has been amazing—quick…

OfficeServ has been amazing—quick installation, competitive pricing, and truly effortless collaboration. The entire experience was seamless from beginning to end, and they provided precisely what I needed without any hassle. I strongly suggest them to anyone seeking a dependable and well-managed serviced office provider.

10 January 2026
Unprompted review
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Reply from OfficeServ

Good Afternoon,

Thank you for your review, it is greatly appreciated.

We are very happy to hear that you are enjoying our services, and have found our collaboration effortless.

Thank you for your recommendations, your kind words do not go unnoticed.

The OfficeServ Team

Rated 5 out of 5 stars

I was able to change my company's…

I was able to change my company's registered office address for such a low price, and I love the pricing

2 January 2026
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Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review.

We are glad to hear that you are enjoying our services, and strive to keep our pricing as low as possible.

The OfficeServ Team

Rated 5 out of 5 stars

Excellent Services

Affordable price, Simple and Fast services. Excellent to me. Highly recommend.

2 January 2026
Unprompted review
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving us a review.

We strive to keep our pricing as competitive as possible, and ensure our services are fast and easy to use.

Thank you once again for your recommendations.

The OfficeServ Team

Rated 5 out of 5 stars

Great value for money

Great value for money. Quick to upload letters

10 December 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

Initial feedback after joining

I have only just signed up with them do not received any correspondence yet. Easy to sign up and helpful lady in the office. Although it took a while to get through on the phone . Prompt email responses . So far great .

11 December 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

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