Office Envy Ltd Reviews 19

TrustScore 4.5 out of 5

4.6

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Company details

  1. Office Furniture Shop

Written by the company

Office furniture, design, planning and fit outs. Delivering high quality and value for money with a smile!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great experience

Great experience. Good communication, transparency and choices. Happy with the service. Thank you

10 July 2024
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Reply from Office Envy Ltd

Thank you so much for choosing us. We are here if we can assist in any way.

Rated 5 out of 5 stars

Perfect experience.

Perfect experience.
Chair arrived next day, and it's a quality chair.

I had a small problem in that a screw at the back of my chair was threaded. Was perfectly functional and comfortable otherwise but meant the badge couldn't sit on right which wasn't aspthetically pleasing.

I emailed OfficeEnvy and they had a field engineer come to my home at a time that suited me, with all the replacement parts needed and swapped it there and then.

Really happy with the item and service and will be recommending to anyone I can. Thanks!

20 September 2023
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Reply from Office Envy Ltd

Thank you so much Andrew. Really appreciate your custom and understanding. Here if you need anything. Trudy

Rated 5 out of 5 stars

Superb service and quality product

Superb service from Trudy. Ordered online Wednesday evening before Easter weekend. Due to a glitch my order didn’t go through fully meaning my payment was left ‘pending’ with my bank. Phoned Office Envy on the Thursday and Trudy advised they hadn’t received my order details. She took my order over the phone and arranged for it to be delivered on the Saturday, there of course being no deliveries on Good Friday. All of this without having received my payment. The chair arrived as promised, well packaged and included a surprise freebie of a notebook and pen. It was great service and I would use them again and recommend them to others.

4 April 2023
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Reply from Office Envy Ltd

Thank you so much Andy. Much appreciated.

Rated 5 out of 5 stars

Excellent Service

Excellent prices, prompt delivery and willingness to act quickly to address a mistake. Even added a few gifts to compensate for small error. Good communications and helpful staff.

27 March 2023
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Reply from Office Envy Ltd

Thank you Steve. Appreciated. If we can help with anything in the future then we’d love to - happy healthy sitting!

Rated 5 out of 5 stars

Fantastic After sales service

After sales service was fantastic!!! I bought my home office furniture from Office Envy back in April 2021 - see previous review. The service I received from them then was outstanding. On Monday this week (13/04/2023) I contacted office envy to let them know that the arm on my ergonomic chair was loose. They responded immediately and said they would send me a new part, screws and Allen keys. They arrived by DPD on Wednesday midday! Chair now fixed!!
Fantastic after sales service from Trudy the MD of Office Envy.
Thank you so much.

15 February 2023
Unprompted review
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Reply from Office Envy Ltd

So kind of you to place a review. Always a pleasure abd thank you for your support.

Rated 5 out of 5 stars

Fantastic customer service!

The CEO herself got involved to resolve my issue over the weekend and was very prompt in responses. She ensured my issue was resolved at earliest and product dispatched and delivered as per promise….fantastic experience of dealing with them!

16 August 2022
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Reply from Office Envy Ltd

Thank you very much. Sometimes things don't go to plan and we like to jump on it! We appreciate your understanding. Thank you.

Rated 5 out of 5 stars

Fantastic furniture, great customer service.

Fantastic furniture backed up with genuinely helpful customer service.

The standing desk has super simple push button electrical height adjustment which is so much more helpful than I imagined. (And if you think about your room layout during assembly you can fit the controller wherever best suits your power sockets) It's great if different people occasionally share a desk but even just for me I find it extends my healthy comfortable working time. I can do say an hour seated then push back my chair and do another hour standing no problem, without any of the usual niggling aches and pains. A change is as good as a rest as they say!

I bought an i29 chair too which seems to almost flex with me as I move making itsuper comfortable. Great apart from the armrests I find a bit on the high side but nothing major.

All round great products and great service. Hubby now has office envy so we'll be going back to buy more!

16 July 2022
Rated 5 out of 5 stars

Best Office/Executive/Gaming Chair for back pain

Very happy with the personalised service. Received an email with a link to a video showing how to assemble my chair as soon as it shipped. Hence, assembly took five minutes. Received a follow up email from the CEO once delivered to check all was in order, and asking me to email her directly if any issues.
As I'd purchased the chair (Hood I29) after very extensive research given my specific back, hip and joint problems, the personalised service and touch was very warmly received.

10 February 2022
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Reply from Office Envy Ltd

Thank you Rahman for those kind words and taking the time to review! As a small business it is truly appreciated and we are so pleased to hear you love the chairs as much as we do! It was a pleasure talking to you and always here if you need us. :)

Rated 5 out of 5 stars

Excellent Office Chair

Excellent office chair with a 10 year guarantee, easy to put together with a really useful online video, if needed. Ordering was simple and the website was easy to follow. Very helpful pre-sales customer service. Next day delivery and the chair components were very well packed and fully protected with packaging.

31 January 2022
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Reply from Office Envy Ltd

Thank you very much. If you need anything at all then please just shout out. Happy sitting! Trudy

Rated 5 out of 5 stars

Office envy were an absolute delight to…

Office envy were an absolute delight to work with! They supplied me and my partner with an i29 Hood chair which has been an absolute game changer and has helped my back pain massively as well as improving my posture! Couldn’t recommend them more highly! Massive thanks to the whole team especially Trudy! Xx

14 December 2021
Unprompted review
Rated 5 out of 5 stars

I was very impressed with Office Envy

I was very impressed with Office Envy. They were very helpful and gave me excellent advice when purchasing a new desk and chair. The quality of the products I purchased is fantastic and I would happily recommend them to my friends and colleagues. I made two separate purchases and they both arrived next day.

17 November 2021
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Reply from Office Envy Ltd

Thank you Rob! As a small business, we really appreciate you taking the time so share these kind words. So pleased to hear you are happy with your purchase and we are always here to help.

Rated 5 out of 5 stars

I rarely do reviews but his company…

I rarely do reviews but his company exceeded my expectations from initial phone enquiry and email communication to product delivery and after sales contact. A quality product and a quality service. We'll done Office Envy.

23 August 2021
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Reply from Office Envy Ltd

Thank you so much Derek! As a small business, we really appreciate you taking the time so share these kind words. So pleased to hear you are happy with your purchase and our service. We are always here to help!

Rated 5 out of 5 stars

Next day delivery

Next day delivery, extremely well packed and competitive price. Excellent service!

20 August 2021
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Reply from Office Envy Ltd

Thank you David! As a small business, we really appreciate you taking the time so share these kind words. So pleased to hear you are happy with your purchase!

Rated 5 out of 5 stars

Excellent

Excellent service

15 July 2021
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Reply from Office Envy Ltd

Thank you Richard! As a small business, we really appreciate you taking the time so share your positive experience. So pleased to hear you are happy with your Office Envy experience!

Rated 5 out of 5 stars

Great chair and good communication

Great chair and good communication, Thanks

9 July 2021
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Reply from Office Envy Ltd

Thank you Robert! As a small business, we really appreciate you taking the time so share. So pleased to hear you are happy with your Office Envy experience!

Rated 5 out of 5 stars

Would use again

Great price, service and communication. Very happy with my office chair - their video on how to assemble the chair was much easier to follow than the manufacturer's video or instruction manual

5 July 2021
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Reply from Office Envy Ltd

Thank you! As a small business, we really appreciate you taking the time so share these kind words. So pleased to hear you are happy with your purchase and we are always here to help.

Rated 1 out of 5 stars

Excellent customer service and delivery…

Excellent customer service and delivery time.

22 April 2021
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Reply from Office Envy Ltd

Hi Yinka,
Thank you for your kind words and taking the time to review - We appreciate it!
Is there a reason you have chosen 1 star, or is this an error?
We always want happy customers!
Thanks!

Rated 5 out of 5 stars

Amazing service

Amazing service. I asked for a really comprehensive quote and it was back within 24 hours. Very competitive prices and extensive range of furniture. The attention to detail and personal service proves that the dedicated team have vast product knowledge. Delivery was well organised and the after service was exceptional too. Nothing is too much trouble. Highly recommended.

21 April 2021
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Reply from Office Envy Ltd

Thank you! As a small business, we really appreciate you taking the time so share these kind words. So pleased to hear you are happy with your Office Envy experience. We are always here to help!

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