Office Resale Reviews 

749
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, often going above and beyond to ensure a smooth and efficient service. Many are particularly impressed with the product quality, frequently describing refurbished items as being like new, providing great comfort and support. The delivery experience also receives high praise, with customers noting timely arrivals, clear communication, and live tracking. Drivers are consistently described as friendly, polite, and helpful, often going the extra mile to ensure items are delivered with care and placed correctly. Overall, people expressed high satisfaction and would consider using the company again for their excellent value.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, friendliness, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting the efficiency and speed of... See more

Product

People report positive experiences with products, consistently highlighting their great condition and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent, fast, and efficient... See more

Quality

Customers consistently note positive experiences with quality, often describing products as being in great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an issue with an arm piece for a chair we ordered months previously so contacted Office Resale. Quick response to our request and we received a replacement part the very next day! Excellent serv... See more

Company replied

Rated 5 out of 5 stars

I enquired this week about some new office chairs for the office in our dealership & Ryan kindly helped with all enquiries. Ryan was very helpful & professional and has kindly booked for delivery Frid... See more

Company replied

Rated 5 out of 5 stars

Very polite and friendly service - not only delivered the parcel with care but also helped us dispose the broken item we were replacing. Highly recommended!

Company replied

Rated 5 out of 5 stars

My second purchase from office resale and they were consistent in their excellence. Another refurbished item that arrived swiftly and was as if brand new. I'm a very happy customer.


Company details

  1. #2 of 3 best companies in Used Office Furniture Shop
  2. #1 of 4 best companies in Computer desk store
  3. #1 of 4 best companies in Office equipment rental company
  4. #10 of 24 best companies in Office equipment supplier
  5. #18 of 61 best companies in Office Furniture Shop
  6. #1 of 2 best companies in Office refurbishment service

Written by the company

As one of the UK’s top used office furniture retailers, we offer a full range of quality products from task chairs, desks and office storage to meeting room, reception and break-out furniture.


Contact info

4.8

Excellent

TrustScore 5 out of 5

749 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(749)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service for second hand chairs

No defects with product, came swiftly, good prices - very happy customer! Thank you to Phil who delivered it :D

30 January 2026
Unprompted review
Office Resale logo

Reply from Office Resale

Thank you for leaving a review, we are happy to hear that you are happy with the product and the service you received. :)

Rated 5 out of 5 stars

Phil was great

Phil was great, everything went so smoothly

28 January 2026
Unprompted review
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Reply from Office Resale

Thank you for leaving us a 5* review :)

Rated 5 out of 5 stars

Brilliant service and great chair

Brilliant service and great chair. Would highly recommend 🌟

21 January 2026
Unprompted review
Office Resale logo

Reply from Office Resale

Thank you for your review. We are happy to hear that you are satisfied with your purchase and the service you received from the team - we hope to work with you again :)

Rated 5 out of 5 stars

Amazing service

Amazing service! Phil delivered them built and was very friendly!! Thank you Phil & Ryan

16 January 2026
Unprompted review
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Reply from Office Resale

Thank you so much for the 5* review :-)

Rated 5 out of 5 stars

Phil was great

Phil was great! Met him at the door as I was coming in to the office. Really polite carried the chair all the way upstairs as we’re on the second floor. Very helpful and would highly recommend.

15 January 2026
Unprompted review
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Reply from Office Resale

The team at Office Resale are happy to hear that you were pleased with the service you received. Please get in touch if there is anything else we can help with :)

Rated 5 out of 5 stars

Great

Great, affordable way of getting high quality items like a good office chair. Good service and nice delivery folk

12 January 2026
Unprompted review
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Reply from Office Resale

Thank you for taking the time to leave a review - we hope to work with you again :)

Rated 5 out of 5 stars

Really good service

Really good service! Phil was an excellent delivery driver and I love the chairs! He was prompt, polite, friendly and helpful 😊

8 January 2026
Unprompted review
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Reply from Office Resale

Thank you for your review - please get in touch if we can help with anything else :)

Rated 5 out of 5 stars

Home Office Chair

I recently received a new home office chair from Crown Workspace to support my posture after moving to a hybrid working role. The experience was exceptional from start to finish. Ryan provided outstanding customer service - he patiently explained the various ergonomic options available and helped me select the chair best suited to my needs. His expertise and attention to detail made the process smooth and reassuring.

What truly impressed me though was learning about Crown Workspace’s commitment to health and wellbeing beyond the workplace. Ryan mentioned that the company sponsors a health and wellbeing football club to support men, which I found inspiring. It’s rare to see a business actively investing in community initiatives that promote mental and physical health.

4 December 2025
Unprompted review
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Reply from Office Resale

Thank you for your wonderful review :)
We’re so pleased Ryan was able to help you find the right chair and make the process smooth and reassuring.

We also really appreciate your recognition of our commitment to community wellbeing, it’s something we’re very passionate about.

If you need anything else, we’re always happy to help.

Rated 5 out of 5 stars

Very polite and friendly service

Very polite and friendly service - not only delivered the parcel with care but also helped us dispose the broken item we were replacing.
Highly recommended!

2 December 2025
Unprompted review
Office Resale logo

Reply from Office Resale

Thank you for leaving a review. The team appreciate your feedback, and we are happy to hear that you are satisfied with the service you received. If there is anything else we can help with, please get in touch :-)

Rated 5 out of 5 stars

Phil was a friendly delivery person

Phil was a friendly delivery person. The chair arrived in good shape!

6 November 2025
Unprompted review
Office Resale logo

Reply from Office Resale

Thank you for taking the time to review us. We will pass your review to Phil :) If there is anything else we can help with, please get in touch.
- Thank you from the team at Office Resale

Rated 5 out of 5 stars

Excellent service from start to finish

Really impressed with the quality of the furniture and the entire delivery experience. Everything arrived safely thanks to careful packaging, with all parts, fixings and covers neatly organised for assembly.

The delivery process was outstanding - I received a scheduled time window, followed by a specific arrival estimate, and then live tracking. They even provided the driver's details and vehicle registration in case I needed to arrange building access.

Phil and the delivery team were friendly and helpful when unloading everything. Overall, exceptional service and I wouldn't hesitate to order again or recommend them to others.

17 October 2025
Unprompted review
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Reply from Office Resale

Thank you for the review - the team appreciate your feedback. We will pass this message on. We're pleased that you are happy with your order. If there is anything else we can help with, please get in touch. We hope to work with you again :)

Rated 5 out of 5 stars

Best company ever

Helpfull crew accurate delivery best prices quality furnitures 5 stars costumer service

15 October 2025
Unprompted review
Office Resale logo

Reply from Office Resale

Thank you for your review - your feedback means a lot to the team. Please get in touch if there is anything else we can help with :-)

Rated 5 out of 5 stars

Easy to order, good value too

Easy to order, received quickly and the refurb quality is good.
Junior delivered our goods and he was very polite and gave a good service.

11 September 2025
Unprompted review
Office Resale logo

Reply from Office Resale

Thank you for your review, the team at Office Resale appreciate your feedback. Please get in contact if there is anything else we can help with :)

Rated 5 out of 5 stars

Junior was very polite & helpful

Junior was very polite & helpful, helping to carry our delivery inside.

22 August 2025
Unprompted review
Office Resale logo

Reply from Office Resale

Thank you for leaving a 5* review - the team at Office Resale appreciate your feedback.
If there is anything else we can help with - please get in touch :-)

Rated 5 out of 5 stars

Polite . Personable. Efficient.

The delivery men gave me a 25 minute warning. They were polite . They were personable.

Drivers name - Junior

22 August 2025
Unprompted review
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Reply from Office Resale

Thank you for taking the time to review Office Resale. We will pass your feedback to Junior. We hope to work with you again :)

Rated 5 out of 5 stars

Sample chair

The sample chair was delivered on time.

The delivery guy was very kind and helpful.

21 August 2025
Unprompted review
Office Resale logo

Reply from Office Resale

Thank you for the review - we're pleased to hear that you are satisfied with the service you received. If there is anything else we can help with, please get in touch :)

Rated 5 out of 5 stars

Thank you Junior and son

Junior and son were great; cheerful, patient and helpful, and co-ordinated to plan delivery. Thank you.

12 August 2025
Unprompted review
Office Resale logo

Reply from Office Resale

Thank you for the review - we are pleased to hear that you are happy with the service you received from Office Resale. We hope to work with you again :)

Rated 5 out of 5 stars

I had replacement chair arm pads…

I had replacement chair arm pads delivered and fitted today by Junior. He was very polite and professional. An asset to your company.

Vicky

11 August 2025
Unprompted review
Office Resale logo

Reply from Office Resale

Thank you for taking the time to leave a 5* review. We're pleased to hear you are satisfied with the service you received. Please get in touch if there is anything else we can help with :-)

Rated 5 out of 5 stars

Great experience

Easy ordering, clear communication of delivery date / time with accurate live tracking, friendly and informative delivery from Junior with a call prior to delivery and delivered with care.
Item as described in great condition, thanks so much! Would recommend!

5 August 2025
Unprompted review
Office Resale logo

Reply from Office Resale

Thank you for your review - the team at Office Resale truly appreciate it. We are happy to hear that you are satisfied with the service and item received. We hope to work with you again :-)

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