U.S. ESTA Service Reviews 101

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

This website is a scam - made to look legitimate, but is not connected to the US border entry at all. As a follow up, the company did actually complete an ESTA application, and obtained a valid... See more

Rated 1 out of 5 stars

This company mimic the official US Government esta website. They charge $89 whereas the authorised site is $21. You give them the exact same information. They do nothing but scam you out of $68. They... See more

Rated 1 out of 5 stars

You get your ESTA if you fulfill the requirements but they charge you a lot more than the official 14 USD. They have made their website to look like a government one and they hide the fine print of th... See more

Rated 5 out of 5 stars

To whom it may concern, I had a technical problem in applying for ESTA visa and paying the fee. However, thanks to support teams prompts response and kindness, I could successfully complete... See more

Company details

  1. Travel agent
  2. Tour operator
  3. Visa and passport office
  4. Visa Agent

Information provided by various external sources

Official ESTA visa waiver application for entry to the USA (United States of America). Visa ESTA application forms filled out online 24/7. Fast and secure online application. Instant approval sent by e-mail.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

101 reviews

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Rated 5 out of 5 stars

AGILE & HUMAN

AGILE & HUMAN
I had a question due the "pending authorization" status as I needed to fly in the following hours. The response from Susan at the Support Team was not only immediate but positive, kind and human. Would like to take a moment before I fly to thank Customer Support working on a Sunday.

23 February 2020
Unprompted review
Rated 5 out of 5 stars

Miss Rose Jan - British Citizen

I am a British Citizen applying for my visa waiver application online & was having technical problems to submit the form. I therefore contacted the support team online.
The support team responded to my email witin less then 30mins & gave me other options as to how to submit the form - (which I will now try)!
They're response has made me feel comfortable & confident that someone is on the other side ready to help & assist me with any problems - I appreciate that very much & it is heart felt -thank you very much!!!

Miss Rose Jan

3 January 2020
Unprompted review
Rated 5 out of 5 stars

It was fast and easy

It was fast and easy, thank you. With less than 24 hours i received my ESTA authorization and the support team susan an Jayne were great. Thanks!

22 December 2019
Unprompted review

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