This website is a scam - made to look legitimate, but is not connected to the US border entry at all. As a follow up, the company did actually complete an ESTA application, and obtained a valid... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company mimic the official US Government esta website. They charge $89 whereas the authorised site is $21. You give them the exact same information. They do nothing but scam you out of $68. They... See more
You get your ESTA if you fulfill the requirements but they charge you a lot more than the official 14 USD. They have made their website to look like a government one and they hide the fine print of th... See more
To whom it may concern, I had a technical problem in applying for ESTA visa and paying the fee. However, thanks to support teams prompts response and kindness, I could successfully complete... See more
Company details
Information provided by various external sources
Official ESTA visa waiver application for entry to the USA (United States of America). Visa ESTA application forms filled out online 24/7. Fast and secure online application. Instant approval sent by e-mail.
Contact info
South Figueroa Street 2202, 90007, Los Angeles, United States
- official-esta.com
AGILE & HUMAN
AGILE & HUMAN
I had a question due the "pending authorization" status as I needed to fly in the following hours. The response from Susan at the Support Team was not only immediate but positive, kind and human. Would like to take a moment before I fly to thank Customer Support working on a Sunday.
Efficiency
Nothing to say except efficiency and speed of reaction. Thank you !
I had a question about the payment for…
I had a question about the payment for my Visa. I could not believe how quick the reply came through.Jayne the lady got it right and the payment went through using a different server.
Absolutely fabulous support from…
Absolutely fabulous support from Jayne/the support team, truly grateful, thank you.
Quick response and I truly appreciated…
Quick response and I truly appreciated both the time and clarification to inquires.
quick and very clear answer.
I had an amazing experince
I had an amazing experince, very fast to answer my questions and they were very kind with me.
I got a great and efficient help from…
I got a great and efficient help from Jayne on the Support Team to add a name to my Esta application. I forgot it has to be exactly the same names as in my Swedish passport.
Thank you!
Christina Andersson
Great assistance
Great assistance! I needed to remind once until I got the invoice I requested.
Did the work quickly.
Very good service
Very good service
A really quick response to my question from Jayne on the support team.
Excellent Service
Jayne was very quick to respond and provided exactly the information, or confirmation, that I required.
Quick and helpful response
Excellent knowledge
Excellent knowledge, swift response & very friendly!
I had a very
I had a great experience.... got quick feedback and answers to all of my emails
Excellent followup service and help by…
Excellent followup service and help by the assistant at support team.
THANK YOU
Very efficient and speedy response.
Miss Rose Jan - British Citizen
I am a British Citizen applying for my visa waiver application online & was having technical problems to submit the form. I therefore contacted the support team online.
The support team responded to my email witin less then 30mins & gave me other options as to how to submit the form - (which I will now try)!
They're response has made me feel comfortable & confident that someone is on the other side ready to help & assist me with any problems - I appreciate that very much & it is heart felt -thank you very much!!!
Miss Rose Jan
It was fast and easy
It was fast and easy, thank you. With less than 24 hours i received my ESTA authorization and the support team susan an Jayne were great. Thanks!
It was great service and quick respond…
It was great service and quick respond to my email. Very appreaciated !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








