Ordered 3ml oil (after typing in my old discontinued scent -chat GPT recommended this ) can I say the oil is divine and extremely long lasting , superior fragrance to my old regular scent and I’ve be... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very nice people working there!!! They’re so accommodating and they’ve got the best long lasting perfumes. Highly recommended ❤️
Company replied
Great customer service and good variety of ouds\perfumes to choose from. Owner gave me his time and patience going through different ouds and advise what would be ideal to purchase. Also informed coul... See more
Company replied
My favourite place to buy my oils and oud! Super professional, long lasting, they project amazingly and I always get compliments on the new bakhoor as the smell fills my entire house. I’ve been stoppe... See more
Company replied
Company details
Written by the company
Royal Aroma Oud - Established in 2021 is a exclusive niche perfume brand that specialises in Niche Oud Oils, Luxury Ouds & Extrait Sprays. Oud Fragrances that enter the room before you do
Contact info
17 High Street, EN8 7AA, Waltham Cross, United Kingdom
- 07423 665178
- contact@officialroyalaroma.com
- officialroyalaroma.com
4.7
Excellent
67 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I sent an email to enquire about a…
I sent an email to enquire about a certain fragrance and they got back to me very promptly. Love the scent
13 December 2024
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon 👍🏼
Great oils for attar beginners, novice and expertss
I've ordered multiple oud oils this flash sale and im very impressed. Im just moving over to pure oil attars and can only recommend this company. Wonderful rich scents with a complex scent profile. Very fast shipping and overall great service. I can only recommend them and will buy a batch again once my oils are empty.
2 December 2024
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon 👍🏼
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon 👍🏼
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon 👍🏼
This the second time I buy perfume from…
This the second time I buy perfume from royal aroma then I will go for more All the aroma are crazy lovely
5 September 2024
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon 👍🏼
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon 👍🏼
The best fragrances!!!!!
25 June 2024
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon 👍🏼
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon 👍🏼
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon 👍🏼
No returns allowed
26 March 2024
Reply from Royal Aroma Oud
Hi Charlie, Unfortunately we do not offer Refunds or exchanges based on the reason that you “didn’t like the smell”.
In our previous email to yourself we stated that we have descriptions of our fragrances on the website with reviews to assist customers on choosing a fragrance for themselves. As a goodwill gesture we did offer you a 10% discount code on your next purchase, seeing that you left us a 1star review i guess you have rejected our offer.
Thanks
Royal Aroma Oud
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon 👍🏼
Love the smells and he is so helpful…
Love the smells and he is so helpful and all good quality and nice smells
14 February 2024
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon 👍🏼
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon 👍🏼
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon 👍🏼
Perfect as always!
Amazing customer service, been a loyal customer for over a year now. If I want to get something new I tell him the fragrance notes I’m going for he picks something and he’s always bang on what I want! The best oils about!
22 January 2024
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon!
The purchase I made was amazing and the…
The purchase I made was amazing and the smell is 10/10
17 January 2024
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated.
Excellent service and speedy delivery!
Excellent service and speedy delivery!! Amazing fragrance!
10 January 2024
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon!
Initially bought some for myself…
Initially bought some for myself just to experience the fragrance, I was so impressed that I have since referred friends and bought additional fragrances for my spouse for Christmas. Service is impeccable with a real human touch and a lot of knowledge which really helps in narrowing down options
24 November 2023
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon!
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon!
Reply from Royal Aroma Oud
Thank you for your review! Much appreciated hope to see you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.