Officialyuri Reviews 669

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many consumers expressed dissatisfaction with the company's subscription practices, noting concerns regarding enrollment and difficulties in managing recurring payments. This led to unexpected charges and challenges in canceling subscriptions. Furthermore, people were unhappy with the product itself, often finding it to be of poor quality or not as advertised. Issues with payment processing and order fulfillment were also frequently mentioned, contributing to a generally negative perception of the company's services.

What people talk about most

Subscription

Consumers find the subscription process to be a source of significant dissatisfaction. Many reviewers report... See more

Product

Clients share negative opinions on product quality and the purchasing experience. Many reviewers report that... See more

Payment

People report negative experiences with payment, consistently describing unauthorized and recurring charges.... See more

Cancellation

Reviewers highlight significant frustration with the cancellation process. Many customers report extreme... See more

Order

Customers consistently express strong dissatisfaction with the ordering process, frequently labeling it a... See more

Based on these reviews

Rated 2 out of 5 stars

I bought the product once, and they automatically subscribed me and started sending the product in the 2nd and 3rd months. The first time, the product was sent out from LA, CA, and then from China.... See more

Rated 2 out of 5 stars

I actually didn’t have too big a problem with the product but I stupidly didn’t read reviews. Packaging is definitely not as advertised. I also got the subscription scam where it says you can cancel b... See more

Rated 1 out of 5 stars

Total scam once purchased it automatically subscribed me as a monthly user and charged my bank $66 US for monthly purchases I did not agree on! So misleading. You stole my money. Terms say no refund a... See more

Rated 2 out of 5 stars

DO NOT BUY - SCAM ALERTas they sign you up for a subscription and you can’t cancel it. Product isn’t bad but I don’t need 4 tubes arriving every 2 weeks

Rated 5 out of 5 stars

Used it for just 3 days and i can already see the difference. I see the bad reviews are just about cancelling subscription but its actually not that hard. Lisa from their support email team cancelle... See more

Rated 3 out of 5 stars

I ordered product and saw "monthly renewal" in small print on my order. I have written to say I do not want a monthly renewal and they wrote back within a few hours saying they canceled that renewal... See more

Rated 1 out of 5 stars

Ordered this product to try and got scammed into a subscription. Requested cancellation and a refund, but like the best scammer does, there was no reply. Only way around it was to inconvenience myself... See more

Rated 1 out of 5 stars

I was put on a subscription I did not authorize and when the charge came up I emailed immediately to cancel to be told it was already shipped and I could return it once I had the product on my own dim... See more

Rated 1 out of 5 stars

SCAM!!! I ordered a few for me and as gifts as a one time order but they SCAMMED me and many others and then billed my credit card calling it a Subscription and recurring monthly which is NOT what I s... See more

Rated 1 out of 5 stars

SCAM!!! They tricked me and charged me a subscription I never signed up for - and when I asked for a refund they told me I have to wait for the product to arrive, send it back to the US (at my own cos... See more

Rated 1 out of 5 stars

Absolute scam website. Sent me 3 bottles. Then another 3 month the following month. Tells you can cancel on order email. Not able to at all. Product is disgraceful. Have thrown out the 2 unused... See more

Rated 1 out of 5 stars

Do not buy from Yuri. I did a purchase then instantly cancelled my subscription. One month later I received an email that I have a dispatch and they took money out of my account and resent the product... See more

Rated 1 out of 5 stars

Website was advertised on social media and seemed legit, however I never received the product. Found out during research that I also got signed up for an automatic subscription, with no option to canc... See more

Rated 1 out of 5 stars

I purchased a collagen mask just to try. I was somehow signed up to a subscription where they charge me monthly to send me more masks. I have emailed twice and they have not responded. Product is chea... See more

Rated 1 out of 5 stars

After I received the product, I tried a patch test on inside my arm and a half hour later I had irritation and redness on my skin. Lucky I didn’t use it on my face straight away. I am going to ask r... See more

Rated 1 out of 5 stars

They are fraud. Product is useless. They booked me for monthly subscription with me knowing . And keep charging me without my permission. Every month I have to ask them why they are doing it and the... See more

Rated 1 out of 5 stars

They trick you into monthly subscription... I 💯 DID not sign up for refill... There's nowhere to cancel, you have to email and then you are responsible for return shipping AND they only refund 80%... See more

Rated 1 out of 5 stars

This is not a legit product. The website is not legit either. I’ve asked for a refund. The packaging is different to what was advertised. And doesn’t state the brand Yuri anywhere. I have photosfor pr... See more

Rated 1 out of 5 stars

Terrible business practices Be careful when you pay for your purchase as it automatically signs you up for a subscription - something that is not clear in the check out process. And although the comp... See more

Rated 1 out of 5 stars

I am one of those scammed by this company. Found out it’s not made in Korea but in China. Took a while to get it. I ordered this product for a one time only purchase and did not do my research by look... See more

Rated 1 out of 5 stars

Ordered this in good faith. As a One and Only purchase But, apparently it’s an ongoing monthly subscription which I don’t want.. And I Never signed up for.. And the product is not that amazing a... See more

Rated 1 out of 5 stars

I haven't received my product. My fault for not researching first. My antivirus said it was a dangerous site as well. I would suggest you steer clear.

Rated 1 out of 5 stars

they are thieves, kept an auto replenish option which is not clear and after placing order no way to cancel it.

Rated 1 out of 5 stars

This is a shady company that takes your money and signs you up for subscriptions and continues to bill your credit card. BEWARE IT IS A SCAM. STAY AWAY AND RUN FOR YOUR LIFE.

Rated 1 out of 5 stars

They automatically make your purchase monthly subscription which is not made clear upon checkout. Hard to refund/cancel subscription.

Rated 1 out of 5 stars

It's a scam!!! Do not buy anything. They put you on a subscription and its a monthly payment. The customer service is terrible!!!

Rated 1 out of 5 stars

Scam. Reoccuring orders charged from your card. The same product is sold for $4 on Temu and Shein. Do not buy. Haven't heard back from canceling the order.

Rated 1 out of 5 stars

Yuri is a scam - they subscribe you to an automatic membership. Not responsive at all when you try to get your money back. DON'T BUY!

Rated 1 out of 5 stars

SCAM PRODUCT - do not buy! I returned item but the address they gave me was incorrect. They trick you into subscription and it is a CRAP product SUPER CRAPPY

Rated 1 out of 5 stars

This company went in and took another $70 out of my account, and I did not approve it. I did not sign up for recurring bill and when your trying to reach them, all the web pages won't open.

Rated 1 out of 5 stars

I ordered then read reviews cancelled immediately they did cancel my order but will not refund my money which was on a prepaid gift card I have asked for product then if not getting my money I have s... See more

Rated 1 out of 5 stars

Without my knowledge ,they subscribed me for monthly order. I found out when money was deducted from my account. They said it's been processed and cannot be cancelled; I can return the product after a... See more

Rated 1 out of 5 stars

SCAM ALERT! The product is RUBBISH. Does not work as per advertised. They sign you up automatically on a monthly direct debit $107.55 AUD once you have purchased their product. Just be aware!

Rated 1 out of 5 stars

I bought products that should be made in Korea, instead, they send me some random products made in China or fake products. When asked for my money back, the company ignored you. This compa... See more

Rated 1 out of 5 stars

Horrible and scammer, they subscribed me without my consent and I have 12 bottles at home. I contacted them and they said that they unsubscribed me from a subscription I never made.Stole my money for... See more

Rated 1 out of 5 stars

They take your money unlawfully it’s a huge scam they put you on a subscription I had to contact my bank Run from these thieves

Rated 1 out of 5 stars

Would give zero stars.. They signed me up for a subscription and just charged my card another $55 without my consent!! I have emailed to see if they give a refund, if I have to cancel my card il... See more

Rated 1 out of 5 stars

If there was s zero. I haven't got the product. I don't even see that's is been filled. Thoroughly discouraging. I have emailed them twice. I'm reporting it to my bank.

Rated 1 out of 5 stars

Can not cancel subscription. It takes you to a bogus site and will continue billing you. Do NOT order from this site. It's a SCAM!!!

Rated 1 out of 5 stars

this is a scam you cannot cancel any future orders and the website goes to a scam website. the stuff doesnt work and its far too thin and does not look like in the pictures. its all a scam

Rated 1 out of 5 stars

Fraudulent business practice. Do not buy from this merchant due to the reoccurring unauthorized subscription with unauthorized credit charges. The website to cancel or delete and remove your credit c... See more



Contact info

4.0

Great

TrustScore 4 out of 5

669 reviews

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Rated 5 out of 5 stars

Sold Out!

Love is an understatement. This product is amazing, one of the best choices I’ve made all year. Beauty and skin care that is over the top is my priority.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Instant results

I have tried many different type of facial products. This is the only one that I saw immediate results. My under eye bags and dark circles improved significantly in just one treatment. Several of my friends even noticed. I have been a walking testimony. I will be reordering in the near future. Bravo !

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Loving my glow

Can’t believe how beautiful my skin looks after, one used! Didn’t peel off in my sleep. However, just don’t smile, it will peel a little around your mouth. 😅
Peeled off nicely in the morning.
Loving my beautiful glowing skin.
Looking forward to seeing more results in weeks to come!

15 March 2026
Unprompted review
Rated 4 out of 5 stars

The product is definitely moisturizing

The product is definitely moisturizing. Due to the excessive moisture it's hard for them to stay in place at least while you are upright. It would be best to use these at night while laying down so they do not move. Unfortunately I'm a rough sleeper and they do not stay in place.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Skin comes feeling smooth

Skin comes feeling the most smooth and regenerate. My skin was not irritated or splotchy with red patches that become irritated. Great feel and complexion only after a week. Definitely recommend getting some more of this before regather than after damaging your skin more with other products.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Ladies you’re missing out on a fabulous…

Ladies you’re missing out on a fabulous skin routine that actually produces the results they claim!! I was leery too at first glance, but one try was all I needed to see to a difference. I’m well into my 5 bottle (over 7 months), twice a week. My I am 51 years old and I have zero fine lines, zero blemishes- perfectly flawless complexion. My glow is bright.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

How it makes you look and feel and what people think and say !!

When I got the product I followed the instructions and did what it said .
I found that it was gentle on the face and it made a mask that you can pull off like it shows you on tv/advertises , your face is glowing and soft and radiant this is not anything false!
I really like this product and recommend it to my friends when they ask me about my appearance 😊😍

19 March 2026
Unprompted review

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