It's just too difficult to earn Ohm points, especially in the fall/winter when we aren't really consuming much electricity anyway. We turned off several lights during the last Ohmhour (which are far... See more
Company replied
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See what reviewers are saying
I like the idea. But oh connect could be smarter about giving credits to people who are already top energy savers. The current algorithm seems to only count individuals historical record. It probably... See more
Company replied
Got this from ohm connect 07.16.2023 8:06 PST Your results are in! We've calculated the results for your recent OhmHour on Friday, Jul 14, from 7 - 8PM. Unfortunately, you did not save enough en... See more
Company replied
It’s a great way to save money and it makes it fun for the whole family to get involved and help save energy. Plus they give us our results within 24hrs after the energy saving hour ends so we can see... See more
Company replied
Company details
Written by the company
OhmConnect is a free program that rewards you for saving energy when it matters most. Sign up today at ohmconnect.com and connect your utility account to start earning rewards. Join our community that loves being smart about savings and electricity!
Contact info
371 3rd St 2nd Floor, 94607, Oakland, United States
- support@ohmconnect.com
- ohmconnect.com
3.4
Average
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When I installed my new Nest…
When I installed my new Nest thermostat, I was taken to the Ohmconnect signup, so I signed up. Later, I received many emails telling me I had to resign from my connection to the utility company. It was all very confusing, and apparently deliberately misleading, since nothing was mentioned when I signed up.
10 January 2023
Reply from OhmConnect
Hi Philippe, thank you for sharing your experience with us. Because you can only be enrolled in one demand response program at a time, you won't be able to complete your enrollment with OhmConnect if you are enrolled in another program. We understand that enrolling with OhmConnect and disenrolling with another program can be confusing, which is why we have an awesome team of experts who can assist you through that process. If that is something you're interested in, please respond to the email we've sent with the next steps to getting fully enrolled with OhmConnect.
all the querries were answered
9 January 2023
Reply from OhmConnect
Hi Mridula, thank you for this wonderful review! We're so glad to hear that all of your inquiries were answered. Thank you for choosing OCE, we're happy to have you as part of the OCE community!
It’s great to have help to save energy.
6 January 2023
Reply from OhmConnect
Hi Juan, thank you for this wonderful review! We're so glad that you have enjoying saving energy, that's exactly what we hope for. We appreciate all the hard work you do to save energy!
This whole OhmConnect has made me more…
This whole OhmConnect has made me more aware and conscious of the utilities I’m using and when, I never thought about it before. I feel like I’m doing a small part in the big picture and being rewarded as well, it’s a win win situation.
8 January 2023
Reply from OhmConnect
Hi Sharon, thank you for this great review! We're happy to hear that being a member of OhmConnect has made you more aware of the utilities you're using and that you're enjoying doing your part in the big picture. We appreciate all the hard work you do to help the grid in its time of need!
Just started their service
Just started their service. chose Ohm connection over other providers since they had the best affordable rates. Also like their their “follow up” communications with their customers.
5 January 2023
Reply from OhmConnect
Hi Gale, thank you for this awesome review! We're happy to hear that you've enjoyed our follow up communications and our affordable rates. Thank you for choosing OCE, we're happy to have you as part of the OCE community!
Good service
5 January 2023
Reply from OhmConnect
Hi Ha, thank you for this awesome review! We're happy to hear that you are enjoying OCE. Thank you for choosing us, we're happy to have you as part of the OCE community!
Reply from OhmConnect
Hi Leslie, thank you for this great review! We're happy to hear that you love being a part of the program. Thank you for choosing OhmConnect, we're happy to have you as part of the OhmConnect community!
Reply from OhmConnect
Hi Eswar, thank you for this awesome review! We're happy to hear that you're enjoying the OhmHour reminders. We appreciate all the hard work you to do to help the energy grid in its time of need!
WHEN I HAVE QUESTIONS IM GIVEN ANSWERS…
WHEN I HAVE QUESTIONS, I'M GIVEN ANSWERS, INSTEAD OF GETTING THE RUN AROUND. i recently contacted Ohm after learning of a program aimed at helping disabled like myself, cover living expenses. The customer service representative assured me they would do all they needed to see i got the help the program offered. With the Rate being the lowest I come across. i no longer fear the ever-increasing bill I received from my last provider. Thank Team
10 November 2022
Reply from OhmConnect
Hi Jermy, thank you for this wonderful review! We're happy to hear our customer experience team has been able to provide the answers you need and that you feel supported through OCE. Thank you for choosing OCE, we're happy to have you as part of the OhmConnect community!
awesome program!
The free plug to get you started was awesome and what hit me addicted to this program. It’s fun and exciting for my kids and myself. We use it as a type of challenge to beat our last “score.” Just a great thing overall all around!
4 January 2023
Reply from OhmConnect
Hi Cassandra, thank you for this lovely review! We're so glad you are enjoying your free smart plug gift and that you are having fun with your kids saving energy. That's exactly what we hope for! We truly appreciate you and your kids and all the hard work you are doing to save energy.
Amazing way to cut energy costs!
I got real feedback and results when I participated in an energy saving event.
2 January 2023
Reply from OhmConnect
Hi Candis, thank you for the great review! We're happy to hear that you saw results when you participated in your energy saving events. We appreciate all the hard work you do to help the grid in its time of need!
Reply from OhmConnect
Hi Myrna, just updating our response since a member of our team has reached out to share more about our program. We hope you found that information and the tips and tricks we've provided helpful! Please let us know if you have any other questions. Have a great rest of your day!
They were very helpful to point me in the right direction
They were very helpful to point me in the right direction to get my google nest hooked up to this account since I live in an apartment and it came with the apartment.
28 December 2022
Reply from OhmConnect
Hi Kristine, thank you for this awesome review! We're happy to hear that we were able to further assist you with your Google Nest connection. Thank you for all the hard work you do to save energy!
I didn't notice much
I didn't notice much, also I was informed that OhmConnect will send me a hub to connect my home to but didn't receive it.
28 December 2022
Reply from OhmConnect
Hi Sadeer, we appreciate you leaving us feedback here on Trustpilot. We'd love to take a deeper dive into your account and assist you with your promotional offer. Please check your email when you have the chance as our team has reached out with the next steps.
Reply from OhmConnect
Hi Victoria, thank you for this wonderful review! We're happy that you enjoy saving energy with us and making the world a better place. We appreciate all the hard work you do to save energy and help the energy grid in its time of need!
Reply from OhmConnect
Hi Waheed, thank you for this lovely review! We're happy to hear that you think OhmConnect is amazing, we think you're pretty great too. We appreciate all that you do to save energy!
Thank you ohmconnect it’s making me…
Thank you ohmconnect it’s making me save more energy than before
1 February 2023
Reply from OhmConnect
Hi Alejandra, thank you for this awesome review! We're so glad that you're enjoying saving more energy through OhmConnect than before. We appreciate all that you do to help the grid in its time of need!
Reply from OhmConnect
Hi Jordon, we appreciate this wonderful review! We're happy to hear that you find us to be great, we think you're pretty awesome too. Thank you for choosing OhmConnect, we're happy to have you as part of the OhmConnect community!
Not what you expect. No free items
The only thing I don’t like about it is that the company made so much promises about free items. They don’t uphold it. The reason why I signed up because they said I would get a free thermostat. I provide many screenshots of the FB advertisements and sent it to them bia FB messenger. and they said they will honor it. Up to now, no communication about it. Their excuse is I am still in the approval process. How can I still be in an approval process when I’m already receiving ohmhours. I ended up purchasing my own through the Ohmconnect discount. That was the only way to start getting the ohmhour. I wish they would uphold their promises. I should’ve listened to other reviews from people. Many people signed up and never received the free item as promised through their advertisements.
26 December 2022
Reply from OhmConnect
Hi Ryan, we're just updating our response as it looks like you were able to chat with one of our teammates. Again, thank you for your feedback, and we're glad that we were able to come to a resolution with you! Please reach out to us if you have any other questions and our team would be happy to chat. Have a great rest of your day!
Reply from OhmConnect
Hi Luciano, thank you for this great review! We're so happy to hear that you have enjoyed having OhmConnect in your lives. We appreciate all that you do to save energy!
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