Oia Reviews 

22
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered a necklace which unfortunately got lost in the Christmas post. Oia had chased royal mail and contacted me before I even checked why my order hadn't arrived. I was so impressed with th... See more

Rated 5 out of 5 stars

I came across this brand by chance, made an order. Needed to return some things. Whole process was super fast,convenient. After one week of wearing ordered ring, noticed one stone was missing. Contact... See more

Company replied

Rated 5 out of 5 stars

Oia is my new favourite jewellery brand! Their gorgeous design, unique branding and smooth customer experience makes them stand out. I got the rip tide necklace and absolutely loving it. Apart from th... See more

Rated 3 out of 5 stars

These are pretty earrings and close to photo. Unfortunately the butterfly back was loose on both so fell off.

Company replied

Company details

  1. Jewellery shop

Written by the company

Oia is a high-quality jewellery brand that is on a mission to bring elegance, grace, and timeless allure to every day life with accessible prices. From recycled sterling silver to waterproof and tarnish-free stainless steel, Oia's jewellery selection is created to last the test of time.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(22)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service and jewellery

I ordered a necklace which unfortunately got lost in the Christmas post.
Oia had chased royal mail and contacted me before I even checked why my order hadn't arrived. I was so impressed with their customer service.
Although the necklace I had originally ordered was out of stock they sent me 2 pieces of jewellery of my choice to apologise for the delivery error.

The jewellery arrived and it is beautiful....now I just have to decide which piece to give as a present and which to keep for myself!!
Thank you for the great customer service and gorgeous jewellery.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

I loved the ring I ordered

I loved the ring I ordered. I will definitely buy more jewellery from the brand and will recommend to others. I don't know how waterproof the ring is because it's kind of heavy so I can't wear it every day as I wanted to do.

17 June 2025
Rated 3 out of 5 stars

Little heart hoops

These are pretty earrings and close to photo. Unfortunately the butterfly back was loose on both so fell off.

28 February 2025
Oia logo

Reply from Oia

Hi Linda,

Thank you for your feedback and we are sorry to hear that the butterfly back was loose. Please contact us on admin@oiaboutique.com and we will gladly sort this out for you.

Kind regards,
Oia Team

Rated 5 out of 5 stars

Beautiful jewellery

Lovely earrings and necklace presented beautifully. Excellent customer service and aftersales. I highly recommend them.
Thank you Oia.

10 February 2025
Oia logo

Reply from Oia

Thank you for your feedback. ❤️

Rated 5 out of 5 stars

Fantastic service!

I came across this brand by chance, made an order. Needed to return some things. Whole process was super fast,convenient. After one week of wearing ordered ring, noticed one stone was missing. Contacted the company, two days later I’ve received replacement together with small gift. Overall the service was amazing. I am impressed!

20 January 2025
Oia logo

Reply from Oia

Thank you for your feedback. ❤️

Rated 5 out of 5 stars

The cutest necklace

I just received my necklace and I am very very pleased, it arrived quickly in the cutest box. The selection on the website is great and it was easy and quick to purchase.
Definitely recommend 👌

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Lovely design and great customer experience

Oia is my new favourite jewellery brand! Their gorgeous design, unique branding and smooth customer experience makes them stand out. I got the rip tide necklace and absolutely loving it. Apart from the design, I really like how they organize the items based on the four elements, which is pretty useful for buying a gift.

26 May 2024
Unprompted review
Rated 5 out of 5 stars

Stunning pieces and incredible quality

Absolutely stunning jewellery and incredible quality. No tarnish, totally waterproof - I always forget to take off my jewellery when I have a quick shower or at the gym so glad now I don't have to worry about it at all. I get so many compliments when I wear it, just love it! Parcel arrived quickly too and I will be making another order soon. Can't wait!

1 April 2024
Unprompted review
Rated 1 out of 5 stars
Oia logo

Reply from Oia

Hi Maria,

We are extremely sorry to hear that the delivery is taking longer than expected. We can confirm that your order was shipped on 9 January and according to the tracking information it is "currently with Customs in the destination country."

Unfortunately once an order reaches the Customs, it is completely outside of our control how quickly they will process the deliveries. However, please keep an eye on additional emails from the Customs on the next steps as they might require more information from you.

We are again extremely sorry for the delay. If there is any additional questions, please contact us on admin@oiaboutique.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look