Oils4life Reviews 

611
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

As someone with a long-term interest in Aromatherapy and Health, I have been purchasing essential oils for over 20 years, so I know my staples like Tisserand from the pricier doTERRA, and Neal's Yard... See more

Company replied

Rated 5 out of 5 stars

I love the essential oils from oils4life. They are reasonably priced and smell fresh. I’ve been getting them for a few years now and they are always great quality oils. I had a query regarding an item... See more

Company replied

Rated 5 out of 5 stars

I've had great personal customer service from this company. When I had difficulty logging in, I contacted them and through an email exchange I was able to log in and receive my loyalty points. When... See more

Company replied

Rated 5 out of 5 stars

I recently started homemade yogurt and I needed tubs for quick delivery . I got next day delivery with this website. I also ordered some essential oils and am Pleased with the delivery. I have never... See more

Company replied

Company details

  1. Cosmetics wholesaler
  2. Aromatherapy Supply Shop
  3. Beauty Products Wholesaler
  4. Cosmetics and Perfumes Supplier
  5. Flavours, fragrances and aroma Supplier
  6. Massage Supply Shop

About Oils4life

Written by the company

Oils4life has been sourcing and supplying aromatic oils, such as essential oils, absolutes, floral waters, base oils, fragrances, cosmetic bases and ingredients for nearly 20 years.

Our range of organic essential oils and carrier oils are certified to the International COSMOS standard as well as the EU Agriculture & Food Standard.

We also offer a range of Skin Care products under our O4Aroma brand name.

If you are looking for small fill, contract manufacturing and blending please get in touch.

Buy from a reputable supplier, committed to supplying high quality oils at unbeatable prices.

Shop Now: Aromatherapy Oils I Cosmetic Bases I Aromatherapy Kits I Aromatherapy Diffusers I O4aroma Skincare Range I Aromatherapy Packaging.

Check out the Oils4life Aromatherapy Blog to learn more about Aromatherapy Oils and Skincare Products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

611 reviews

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4.7

All reviews

(611)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great products.

Everything arrived safe and sound as always. Great products.

13 January 2024
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Reply from Oils4life

Dear valued customer,

Thank you for reaching out to us. We are delighted to hear that everything arrived safe and sound, as always. Your satisfaction is our top priority, and we strive to provide you with great products that meet your expectations.

If you have any further inquiries or require any assistance, please do not hesitate to contact us. We are here to ensure your experience with our company remains exceptional.

Thank you for your continued support.

Rated 1 out of 5 stars

After receiving the goods

After receiving the goods, I discovered that one of the essential oils was leaking.

10 January 2024
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Reply from Oils4life

Dear valued customer,

Thank you for bringing the issue regarding the leakage of the freesia fragrance oil to our attention. We sincerely apologise for any inconvenience this may have caused you upon receiving the goods.

At our company, we strive to provide our customers with the highest quality products, and we deeply regret that this particular item did not meet your expectations. We understand the importance of receiving products in perfect condition, and we take full responsibility for this oversight.

We are committed to resolving this matter promptly and to your satisfaction. We have processed a refund the oil and we hope that you may still be able to make use of the oil remaining.

We value your trust in our brand and appreciate your patience as we work towards a solution. Our goal is to ensure that you are completely satisfied with your purchase, and we will do everything within our power to make it right.

Once again, we apologise for any inconvenience caused.

Rated 5 out of 5 stars

Top Quality, Delivered Quickly

Great quality oils delivered very quickly.

Many thanks.

10 January 2024
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Reply from Oils4life

Thank you for your kind feedback! We are thrilled to hear that you are satisfied with the quality of our oils and the promptness of our delivery service.

Your satisfaction is our top priority, and we strive to consistently provide exceptional products and efficient service to our valued customers like you.

We appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Being able to talk to someone about the…

Being able to talk to someone about the oils and information about discounts

10 December 2023
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Reply from Oils4life

Thank you for recent order and your interest in our oils and information about discounts. We understand the importance of being able to connect with someone who can provide you with the necessary guidance and support.

At our company, we prioritise customer satisfaction and are committed to ensuring that you have access to all the information you need. We are pleased to inform you that our dedicated team is readily available to assist you with any queries or concerns you may have.

Our knowledgeable representatives are well-versed in our wide range of oils and can provide you with detailed information tailored to your specific needs. Whether you are looking for advice on product selection, usage instructions, or simply seeking to learn more about the benefits of our oils, we are here to help.

Furthermore, we understand the importance of affordability, and we are delighted to offer various discount options to our valued customers. Our team can guide you through the available discounts and help you find the best deals that suit your requirements.

Please feel free to contact our customer service department at any time. We are available via phone, email, or live chat, ensuring that you can reach us in the most convenient way for you. Our team is eager to assist you and provide you with the exceptional service you deserve.

Thank you for considering our company for your oil needs. We look forward to the opportunity to serve you and provide you with the information and discounts you are seeking.

Rated 4 out of 5 stars

Thank you 🙏🏼

.

I love your oils - the quality and blends are perfect.
I find the people that I have spoken to when ordering really pleasant and helpful.

Delivery 🚚 is prompt xx thank you 🙏🏼

29 November 2023
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Reply from Oils4life

Thanks so much for your 2nd review ! apologies if you're being bombarded ! we will look into this for you :-)

Rated 5 out of 5 stars

Great communication and great products

Always buy essential oils from this company .Excellent quality and price. Staff very friendly and efficient ..clicked wrong option to collect ....live miles away ..and staff rang to double check that was the intended option !!! ...brilliant as some oils are for Christmas gifts !

2 December 2023
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Reply from Oils4life

Thank you so much for your feedback and support. We do our best to ensure we maintain a 1st class service.

Rated 3 out of 5 stars

Quick shipping and I like the quality…

Quick shipping and I like the quality of the oils.
Website is the worst I came across. Takes ages to put an order.
Another thing: I like your emails about different oils but getting two a day is rather annoying. Once a week and I will be interested.

30 November 2023
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Reply from Oils4life

Hi Mirka. Thank you for your honest review and feedback. If you are able to provide more information on how you think our website can be improved we would love to here about it - we certainly don't want to stress our customers out ordering ! Please feel free to email me directly on dale@oils4life.co.uk. We're so glad you like the emails on the different oils... we will put the brakes on the volume, we've been working hard to improve our communications, but sounds like we may have overdone it !! Please do keep us on track and feed back more on our website :-)

Rated 5 out of 5 stars

Excellent quality and choice

Excellent quality and choice; parcel despatched and delivered really quickly, and packaged safely.

2 November 2023
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Reply from Oils4life

Thanks so much for your review Lisa. We strive to provide customers with a 1st Class service, to go alongside the quality of our products. We are so glad you appreciated to products and service received and look forward to being of service to you in the future. The Oils4life Team.

Rated 4 out of 5 stars

Great product at a great price and…

Great product at a great price and speedy delivery, website is a little clunky but patience is the key.

7 November 2023
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Reply from Oils4life

Thanks Alex, really appreciate your review. If you have any particular feedback on the website please do email me directly on dale@oils4life.co.uk and I will see whether we can 'declunk' it !

Rated 5 out of 5 stars

A good company to deal with

Fast, friendly, efficient, kept me up to date regarding stock.

8 November 2023
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Reply from Oils4life

Thank you Elsie. We strive to provide our customers with the highest quality of service. We look forward to being of service to you again.

Rated 5 out of 5 stars

Excellent service

Excellent service. I have been using oils4life for a few years and have always had great experiences. Quick delivery and well packages. Quality products.

12 November 2023
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Reply from Oils4life

Thank you so much for your review. We strive to provide a consistent, high standard of service and products to our customers. We look forward to being of service to you again.

Rated 5 out of 5 stars

Good service,good comunication

Good service,good comunication, but most important of all Good Product, the oils are excellent quality

3 November 2023
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Reply from Oils4life

Thank you so much for your review of our service. We are so pleased you appreciate the quality of the products that you have purchased. We strive to ensure all products are of the highest quality. We look forward to being of service to you in the future :-)

Rated 1 out of 5 stars

I did not receive my order yet day told…

I did not receive my order yet day told me that was slipped on the 3 of November today is 17 November. Can you please see what happened to my order thank you Paul D'Amato.

3 November 2023
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Reply from Oils4life

Hi Paul. We are so sorry to hear you are still experiencing problems with clearing your products through Customs in Malta. Your order was indeed shipped on the 3rd November. Unfortunately we have no influence/control of clearing products in Malta - this is the responsibility of the customer, we can only do our piece this side to ensure there are no technical reasons why your products should not be cleared. We have contacted you on several occasions to advise this. Please persist with customs your side to get the good cleared. Regards, Oils4life

Rated 5 out of 5 stars

Order received in no time

Order received in no time. Thanks

6 November 2023
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Reply from Oils4life

Thank you so much for your review, its much appreciated. We do our best to deliver a top quality service!

Rated 5 out of 5 stars

Amazing quality

The best essential oils I've bought in a long time, you can really tell the difference between this and others.

30 October 2023
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Reply from Oils4life

Thanks so much for your review Antony. We are pleased to hear that you appreciate the quality of the oils we supply. We have been sourcing essential oils for over 20-years now and take quality seriously. We will always strive to supply high quality oils at great prices. Thank you :-)

Rated 3 out of 5 stars

I am generally happy with this company

I am generally happy with this company. I have been buying oils from them for over 10 years. Though some I find not of a highest quality.

Recently I bought German Chamomile. In the past it always was dark blue as it should be, this time it was amber colour which means that the product is of inferior quality and doesn't contain much of the important anti inflammatory substance which gives its blue colour. It was unusually cheap but there was no information that it is not of a usual standard. As in the past it was good, I assume it is the same oil. Also I bought diluted Violet Leaf oil. I used to have violet leaf oil from another reputable brand and it smelled divine. So I bought one from Oils4life a diluted version as I do with rose and Jasmine (which are ok). This one does not smell at all like a violet leaf. In fact the smell is quite unpleasant.

5 October 2023
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Reply from Oils4life

Thank you for reaching out to us. We appreciate your loyalty and the time you have taken to provide us with your feedback regarding your recent purchase.

We understand that you have been a satisfied customer for over 10 years and have generally been pleased with the quality of the oils you have purchased from us. Our aim is to provide high quality oils at great prices - we always strive to keep prices low, which is often why it can appear we are 'cheap'!

Regarding the German Chamomile oil, we apologize for the discrepancy in color that you experienced. We understand that the dark blue color is indicative of an increased % of a particular component which improves its benefits for certain ailments, therefore, if required for this purpose then the oil may be less effective. Be assured that there is nothing inferior about the quality of the oil - it remains in specification - just a different composition. That said, like you, in our 20+ years in the business, we have been more familiar to the blue colour of german chamomile and we will certainly investigate to see why the change has occurred, with a view to getting back to the more traditional colour/spec. if we can reintroduce this and we apologize for any confusion caused by the amber color of the product you received.

Furthermore, we apologize for the disappointment you experienced with the diluted version of Violet Leaf oil. We understand that the aroma did not meet your expectations. We apologize for any inconvenience this may have caused, as we strive to provide products that assure customer satisfaction.

We appreciate you bringing your recent experience to our attention, as it allows us to address them and improve our products and services. Your feedback is invaluable to us, and we will take immediate action to investigate and address these points where possible.

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