OK Living Reviews 1,448

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I ordered kitchen 1 st February , all shown in stock and delivered within 9/10 working days . As of now I have received one unit and been told by your company to be patient as they don't know when my... See more

Company replied

Rated 4 out of 5 stars

Produkt pünktlich und in einwandfreiem Zustand zugestellt. Product matching the exact description and seems really robust. The instructions for building are a bit light, mostly when it comes to all t... See more

Company replied

Rated 4 out of 5 stars

Bying process and delivery were OK but assembly was quite long and tiring. 2 advices: 1) choose to be delivered at home because it's too heavy to carry it alone (more, there are 2 packages...... See more

Company replied

Rated 5 out of 5 stars

I purchased the Vicco Table de Bricolage Gris Desk, and I was impressed by how fast the delivery was! The quality exceeded my expectations, feeling sturdy and well-made. The assembly was more c... See more

Company replied


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Good

Everything matches the description. However, the instructions and the equipment could be more detailed.

30 March 2026
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Reply from OK Living

Glad to hear everything matched the description 😊 Thanks as well for the note about the instructions and included parts – we’ll gladly take that on board!

Best regards, Jonas

Rated 5 out of 5 stars

top top top top

9 February 2026
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Reply from OK Living

Merci beaucoup 😊 Trop bien de voir que tout est top pour toi !

Bien à toi, Jonas

Rated 1 out of 5 stars

I ordered kitchen 1 st February

I ordered kitchen 1 st February , all shown in stock and delivered within 9/10 working days . As of now I have received one unit and been told by your company to be patient as they don't know when my order will be sent . Very disappointed and if I hear nothing in coming days order will be cancelled

2 February 2026
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Reply from OK Living

The kitchen is currently being shipped, and everything is going according to plan.
Our logistics partner will contact you shortly to arrange a suitable delivery date.
Thank you for your patience—your delivery is already on its way.

Best regards,
Jonas

Rated 5 out of 5 stars

Very good quality and quick shipping.

Very good quality and quick shipping.
Thank you!

21 January 2026
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Reply from OK Living

So happy to hear the quality impressed you and shipping was quick—thanks for your feedback! 😊
Many greetings, Valentin

Rated 4 out of 5 stars

Products are good.

Products are good.
Website could be better, not easy to find what's wanted.
Condition depends very much on choice of courier!

20 January 2026
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Reply from OK Living

Thanks for your feedback! Glad the products are good, and we’ll take your note about the website search/navigation and the courier-dependent condition seriously.
Many greetings, Lisa

Rated 4 out of 5 stars

Very good quality product

Very good quality product, super happy.
The only pain point : the delivery split in 2 (more complex to deal with + not ecological)

14 January 2026
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Reply from OK Living

So happy you’re super happy with the quality — thanks for the feedback! And you’re right: a split delivery is annoying (and not great ecologically), we’ll take that on board.
Many greetings, Valentin

Rated 2 out of 5 stars

Attention coloris rouge brillant n'est pas du…

La coloris rouge brillant n'est pas du rouge mais du bordeaux marron. Les dimensions ne sont pas standards attention.

12 January 2026
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Reply from OK Living

Dommage que le « rouge vif » te semble plutôt brun bordeaux et que les dimensions ne correspondent pas à la norme. Nous prenons cela au sérieux et transmettons l'information. Cordialement, Sabine

Rated 1 out of 5 stars

The shelving is damaged,

The shelving is damaged,
It arrived in very bad conditions + I dont have screws or anything to build it.

3 October 2025
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Reply from OK Living

I'm sorry to hear that your furniture arrived damaged. Please send us photos of the damage and we will find a solution right away.
Best regards, Sabine

Rated 5 out of 5 stars

Very good choice and price and very…

Very good choice and price and very good support (réactive and comprehensive)

6 October 2025
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Reply from OK Living

Thanks a lot for your feedback! Awesome to hear the choice, price, and support worked out well—we’re here anytime.
Best regards, Lisa

Rated 4 out of 5 stars

I liked the design

I liked the design: simple and solid, and the instructions for assembly it! fast delivery was a plus also.
the print of the wood is not exactly as I expected, it’s a bit more fake feeling then what it looked in the pictures…but it’s ok for the price, I couldn’t expect it to be real wood.

9 October 2025
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Reply from OK Living

Thanks a lot for the balanced feedback—great to hear you liked the simple, solid design and fast delivery. Sorry the wood print felt less natural than expected; we’ll use this to improve our photos and product details. Best regards, Lisa

Rated 5 out of 5 stars

Everything went well:

Everything went well:
- It was easy to place an order
- Bed was delivered very fast
- Instructions for the installation are clear
- Bed looks as on the photos in the advertisement (no unpleasant surprises)
- Quality seems OK

Keep up the good work !

2 October 2025
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Reply from OK Living

Thanks for the great feedback—so glad everything went smoothly. Awesome that ordering was easy, delivery fast, instructions clear, and the bed looks just like the photos. Best regards, Lisa

Rated 5 out of 5 stars

Love our kitchen

Love our kitchen! We ordered on line after emailing a couple of questions which they answered really fast. Quality is fantastic. Everything was as it should be, nothing missing or damaged and we now have what looks like a really expensive kitchen for such a great low price.

12 June 2025
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Reply from OK Living

Great to hear you love your new kitchen! Fantastic that everything arrived complete and in perfect condition – enjoy your new space.
Best, Sabine

Rated 5 out of 5 stars

Amazing customer service

The customer service is incredibly responsive, I emailed for an issue on a late Saturday evening and had an answer with the solution a few minutes later.
The furniture I ordered is a very good value for money and meets my expectations perfectly.

3 September 2025
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Reply from OK Living

Thank you so much for your wonderful feedback, we’re delighted that you’re so satisfied!
Best regards, Lisa

Rated 1 out of 5 stars

The command has been received damaged…

The command has been received damaged and two main pieces are missing. I don’t recommend anyone to buy from this company

28 August 2025
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Reply from OK Living

We are sorry that your order arrived damaged and that parts were missing—this should not happen.
Best regards, Jonas

Rated 3 out of 5 stars

The instructions were not clear enough

The instructions were not clear enough, we cannot see the détails or the facture that we have to return an item. Moreover, the quality is not satysfying

28 July 2025
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Reply from OK Living

Thanks for your honest feedback. Sorry to hear that the instructions and quality did not meet your expectations – we’ll take this into account.
Best regards, Sabine

Rated 4 out of 5 stars

Very fast dispatch.

Very fast dispatch.
Good product.

29 July 2025
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Reply from OK Living

Glad you’re happy with the quick dispatch and the product. Thanks for your feedback.
Best regards, Lisa

Rated 4 out of 5 stars

the dresser

Fast and complete delivery. Very beautiful chest of drawers to see over time.

19 June 2025
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Reply from OK Living

Glad you’re happy with the fast delivery and the look of the dresser. Thanks for your feedback.
Best regards, Jonas

Rated 5 out of 5 stars

Excellent

Excellent. Helpful and efficient

25 July 2025
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Reply from OK Living

Thank you for your feedback! Glad to hear you found our service helpful and efficient.
Best regards, Jonas

Rated 4 out of 5 stars

I find it a shame that I can't receive…

I find it a shame that I can't receive all the packages on the same day. It's annoying but otherwise great!

10 July 2025
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Reply from OK Living

Thank you for your feedback! We understand how receiving packages on different days can be frustrating, and we appreciate your patience. We’re glad to hear that everything else went well!

Best regards,
Sabine

Rated 4 out of 5 stars

Globally good, shocks on the wood

Globally good, but some shocks on the wood, dangerous for young child which need ajustement by the parents

30 June 2025
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Reply from OK Living

Thank you for your honest feedback – glad you're mostly satisfied, and I hope the adjustments were manageable.
Best regards, Sabine

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