Ok Living Reviews 

1,249
•
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Strange delivery. First came box No2, then box No1. Two different warehouses? Anyway, table as expected, if you understand fine print in web description and photos. Eventually missing parts (screws),... See more

Company replied

Rated 5 out of 5 stars

Super goed hout (wood), much better and thicker then vidaxl. Echt hele goede kwaliteit, normally im not so fast satisfied, so this was really a surprise to me and also a really low price. Het m... See more

Company replied

Rated 5 out of 5 stars

Instruction was clear and the fitting well. We receive 2 pakkings from which 1 was damaged, however the content had no damage and nothing was missing. 1 remark 2 long wood pins for panel interconnec... See more

Company replied

Rated 2 out of 5 stars

Honestly, I'm not happy with this purchase, but I won't be returning it. The furniture is damaged, fortunately not on the outside, but on the inside. I thought everything would be fine because the pac... See more

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4.1

Great

TrustScore 4 out of 5

1k reviews

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4.1

All reviews

(1,249)

402 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Descent shoe cabinet

The products were delivered in 2 packages. The delivery was quite fast. Unfortunately there were some scratches and imperfection on the products. I reported it to the customer service and they offered me a quite decent compensation. After all I am satisfied with the product.

25 August 2025
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Reply from Ok Living

Thank you for your detailed feedback! We’re glad the delivery was fast and that our customer service could find a fair solution for you. Great to hear that you’re satisfied with the product in the end.
Best regards, Jonas

Rated 5 out of 5 stars

Good quality and fast response

Quality of the commode was good, customer support replies very fast

7 August 2025
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Reply from Ok Living

Thanks for your feedback. Great to hear that you are happy with the quality and our fast customer support.
Best regards, Sabine

Rated 3 out of 5 stars

The bed is beautiful but came without screws

The bed is beautiful, but the set arrived without the screws needed for assembly. The company offered €15 at first, then €30 after we decided to buy the screws ourselves. Good customer service with quick replies, even on Sundays, but the package should be checked better before shipping.

21 July 2025
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Reply from Ok Living

Glad you’re happy with the bed and our quick service, even if the missing screws were inconvenient. Thanks for your honest feedback.
Best regards, Lisa

Rated 5 out of 5 stars

Very fast order processing and…

Very fast order processing and delivery. Excellent contact with the seller. Large selection of products at great prices. I recommend this store to everyone.

1 August 2025
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Reply from Ok Living

Glad you’re happy with the fast processing, delivery, and our service. Thanks for your recommendation.
Best regards, Jonas

Rated 3 out of 5 stars

The parts of the table bench did not…

The parts of the table bench did not had the stickers with numbers so you could double check with the montage guide.
The bench itself is nice and so far so good.

29 July 2025
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Reply from Ok Living

Thanks for your honest feedback! Glad to hear you like the bench – we’ll definitely take the note about the missing stickers into account.
Best regards, Sabine

Rated 2 out of 5 stars

Can't keep their shipping promises

Can't keep their shipping promises. Shipped way too late and that's only because I sent them an email, otherwise they probably would have shipped even later.

Shipping time is 3-4 days on their website. Was delivered 7 days later, because I sent an email on the 3rd day.

Quality of the products is mediocre, but so is their prices.

25 July 2025
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Reply from Ok Living

Bedankt voor je eerlijke feedback. Jammer dat de levering later was dan beloofd – we nemen je opmerking serieus mee.
Vriendelijke groet, Sabine

Rated 2 out of 5 stars

Good delivery

Good delivery, but poor quality

21 July 2025
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Reply from Ok Living

Sorry that the quality didn’t meet your expectations, even though the delivery was good.
Best regards, Sabine

Rated 4 out of 5 stars

ALMOST perfect!

All components were precise and the outcome was excellent! By the way, the steps in video instructions were different that the printed ones. I followed the printed instructions that were more detailed. The assembly procedure could have been slightly easier if: a/ the pieces had a sticker or mark with the part nr corresponding to the instructions, and b/ if paper had been properly printed. Overall, almost perfect!

7 July 2025
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Reply from Ok Living

Great to hear that everything fit perfectly and the result turned out so well! Thanks also for your helpful suggestions – we’ll definitely take them into account for future improvements.
Best regards, Sabine

Rated 5 out of 5 stars

Beautifull product

Beautifull product, good comunication, quick delivery.

4 July 2025
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Reply from Ok Living

Thank you so much – I’m glad you’re happy with the product and our service!
Best regards, Sabine

Rated 5 out of 5 stars

I ordered a work table and it’s…

I ordered a work table and it’s amazing! Looks exactly the way it was in pictures if not better.
Just slightly difficult to build but overall I’d say pretty perfect.

2 June 2025
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Reply from Ok Living

So great to hear that you love your new work table and that it even exceeded your expectations! Thanks for your honest feedback about the assembly – glad you're happy overall.
Best regards, Sabine

Rated 5 out of 5 stars

Fast delivery and everything 100%

Fast delivery and everything 100% . All was packed very secured .
Recommend this company .

23 May 2025
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Reply from Ok Living

Thank you for your great feedback! I'm happy everything arrived quickly and securely – thanks for the recommendation!
Best regards, Sabine

Rated 3 out of 5 stars

Handy manual but not very good quality

Handy manual, but it looks as cheap as it is. We were pleasantly surprised at the numbering of the items and the packaging of the screws - it was all very user friendly and most parts were undamaged when they arrived. Only one panel (#7) was damaged and had chunks chipped off.

However, I’m not entirely happy with the end result. It looks and feels a bit wonky: drawers are not on spirit level, the storage compartment on the right side of the mirror is too wide so the shelf doesn’t fit well, edges of the MDF are not finished with care so they came out dark/black/grey.

Swapping the drawer knobs for 3,- messing gold ones from the local hardware store immediately upgraded the general look and feel by 200%.

All in all, not super happy, but also not super sad. It’s reasonably priced for the quality you’re getting, which is not a lot, but we were still pleasantly surprised at how well the assembly was thought through.

26 May 2025
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Reply from Ok Living

Thank you for your detailed and honest feedback! I'm pleased that the assembly was well thought out and that you were pleasantly surprised by some of the details - it's a shame that the end result wasn't entirely convincing. We will be happy to pass on your comments.
Best regards, Sabine

Rated 5 out of 5 stars

Fast delivery

Fast delivery, no missing parts, solid closet!

23 May 2025
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Reply from Ok Living

Great to hear everything arrived quickly and complete! Thanks so much for your positive feedback.
Best regards, Sabine

Rated 1 out of 5 stars

I only received one package in stead of…

I only received one package in stead of two. After a few weeks the second pakkage did not yet arrive. I can do nothing with one package.

22 April 2025
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Reply from Ok Living

I'm really sorry about that - of course it shouldn't be like that. The missing parcel is on its way and we hope that it will arrive soon.
Best regards, Sabine

Rated 5 out of 5 stars

Completely according to our whishes!

We ordered from the Netherlands, so usually ordering from other countries worries me a bit in advance. Everything was completely according to whishes though!

1 May 2025
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Reply from Ok Living

So great to hear that everything went smoothly and met your expectations – even across borders! Thanks for your trust.
Best regards, Sabine

Rated 5 out of 5 stars

Thank you

Thank you! We are very happy with the closet. It is really a nice and solid closet for a nice price. The delivery also went very well. I am a happy customer.

15 April 2025
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Reply from Ok Living

Thank you so much for your lovely feedback! I'm really happy that you are so satisfied with the closet and the delivery. Many greetings, Sabine

Rated 5 out of 5 stars

Very good experience with OK-Living

We recently ordered a changing commode with OK-Living. We're very happy with the quality of the material (except for the handles - they all seem to be pretty low quality ones, and one of them was broken).
We also had an extremely nice experience with the customer support team: they've always been very professional, helpful and reactive, and once we notified them about this issue with one of the handles, they offered us to either return our product (full refund) or keep the product and receive a partial refund

10 April 2025
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Reply from Ok Living

Thank you so much for your detailed feedback! I'm really happy that you are satisfied with the product and our customer support. Many greetings, Sabine

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