OKA - Marlow Reviews 

132
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TrustScore 4.5 out of 5

4.7

25-29 Spittal Street, SL7 3HJ Marlow, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Eloise helped us put together the floral arrangement we purchased earlier. You can tell she genuinely loves what she does. Such a sweet and talented person!

Company replied

Rated 5 out of 5 stars

This was my first visit to the Marlow shop and also my first purchase from OKA. Very satisfied on both counts and the side table was exactly what I was looking for. Great in-store service as w... See more

Company replied

Rated 4 out of 5 stars

Pleased with the goods. Only disappointment was the carriage charge for a split delivery when the reason for this was that not all of the items were in stock for delivery. So either wait 8 weeks... See more

Company replied

Rated 5 out of 5 stars

The two girls in the Marlow shop were both absolutely brilliant! They were incredibly helpful and guided me through choosing the paintings. I also showed them a photo of the space where I was planning... See more

Company replied


Company details

  1. Home Furniture Shop
  2. also in
  3. Decoration and Interior Design Store
  4. Lighting Shop

Written by the company

Our curated collection of large and small OKA pieces is showcased in seasonal sets by our talented visual team in this quaint town in Buckinghamshire. Just an hour outside of London, our Marlow store is situated on a bustling high street with parking nearby. It’s a stone’s throw from the UK’s only two Michelin-starred pub, The Hand and Flowers, which makes it the perfect spot for a day out – one where interiors shopping is followed by a delicious meal.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

132 reviews

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4.7

All reviews

(132)

3,051 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service from the welcome to the in store advice to the processing of the order and the delivery. Thank you.

17 August 2023
Unprompted review
OKA - Marlow logo

Reply from OKA - Marlow

Appreciate your kind words David, i will ensure the tea are made aware of their great work.

Rated 1 out of 5 stars

I spent nearly £600 buying five oka…

I spent nearly £600 buying five oka lamps. The designs and lamp bases are very attractive however the quality of the light fittings is atrocious. Of the five table lamps I bought four no longer work two have short-circuited themselves a third one we don’t know why it’s not working in the fourth one the fitting cracked but the way it has been manufactured it is impossible to replace it so an £150 lamp is now rendered useless because it’s not possible to replace the 50p lamp socket. I will not be touching the shop with a barge pole in future and I would strongly advise you to avoid any other electrical goods. The quality of the lamps I’ve bought in the past from John Lewis and IKEA is far better

1 October 2022
Unprompted review
OKA - Marlow logo

Reply from OKA - Marlow

We are extremely disappointed to hear of the quality you have found with our lamps recently. This is not the usual standard that we would expect to have reports on.

Please do reconnect with the Customer Service Team at customerservice@oka.com and we will fully investigate the quality of the lamps you have received and resolve this for you

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