OKA - Sunninghill Reviews 

136
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TrustScore 5 out of 5

4.8

Crossways Village, Silwood Road, SL5 0PZ Sunninghill, GB

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See what reviewers are saying

Rated 5 out of 5 stars

The staff were amazingly helpful. Downside is not only do you charge for delivery unless you spend an astronomical amount you also charge for click and collect

Company replied

Rated 5 out of 5 stars

Sam at the Sunninghill branch was amazing from when we first walked in one Sunday morning back in September to browse, to collating a wish list for us, making sure we got the items we wanted ready f... See more

Company replied

Rated 5 out of 5 stars

Laura has helped us to transform our home. She has a real eye for colours and style which has been super helpful to ensure we find the best decor items to fit what we already have. We especially... See more

Company replied

Rated 5 out of 5 stars

As usual, the experience we have when we go to the Sunningdale OKA is 2nd to none We are always welcomed by Joe Sam and Andrea Nothing is too much trouble and they always go above and beyond to mak... See more

Company replied


Company details

  1. Home Furniture Shop
  2. also in
  3. Decoration and Interior Design Store
  4. Lighting Shop

Written by the company

In the Royal County of Berkshire, not far from the world-famous Ascot Racecourse and the prestigious Wentworth Golf Club, sits our Sunninghill store. Each season our talented visual team arranges our furniture into inspirational room sets, showcasing old favourites and new items from our collection.


Contact info

  • Crossways Village, Silwood Road, SL5 0PZ, Sunninghill, United Kingdom

  • +44 1344 622988

4.8

Excellent

TrustScore 5 out of 5

136 reviews

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4.8

All reviews

(136)

3,051 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

The staff are always super friendly and helpful

2 March 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Deborah,

Thank you for your kind words. We’re so pleased to hear you’ve had such positive experiences with our Sunninghill team, and we’ll be sure to share your feedback with them.

We look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Always a pleasure at Oka

Always a pleasure at Oka . Staff always very helpful and help with your needs

6 March 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Angela,

Thank you for your kind words. It’s always so nice to hear from returning customers, and we’re really pleased you continue to have such positive experiences with our Sunninghill team.

We look forward to seeing you again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Excellent service - great quality - in person & online

Loved being able to look around the OKA store with excellent, friendly advice from the team there. I then went home, measured up and ordered online, having seen what I liked in the store.
Delivery was fast, well packaged. Item quality is great - a side table which looks lovely in my room. Will back back to order more accessories soon...

5 March 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Joanne

We appreciate you taking the time to share your experience.

It's great to hear that you enjoyed browsing our store and found our team's advice helpful. We are also pleased the delivery was fast and the side table enhances your room.

We look forward to welcoming you back!

Kind regards
OKA

Rated 5 out of 5 stars

Really helpful staff all very…

Really helpful staff all very knowledgeable. Lots of advice on colours and options to help us decide. Will be back when we decorate our next room.

27 February 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Betty

Thank you for your wonderful review. We’re delighted to hear that your experience at our Sunninghill store has been so positive, and and that you received knowledgeable and attentive support while choosing your items.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff

21 February 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Mrs Morton

Thank you for your kind feedback. We're so pleased to hear you received great service from our team in Sunninghill. We hope to welcome you back again soon.

Warm regards,
OKA

Rated 5 out of 5 stars

Went into the sunninghill store and had…

Went into the sunninghill store and had amazing service from all of the ladies there. I was looking to purchase new cushions for my sofas and they helped. When I needed an extra cushion they rang around stores to locate it for me and reserve. Thanks so much they look amazing.

8 February 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Aly,

Thank you so much for taking the time to leave your review.

We are thrilled to hear about your recent visit to our Sunninghill store and that the team were able to assist you so thoroughly. It is especially lovely to know that they could help source the additional cushion for you and that everything looks wonderful in your home.

Your kind comments are greatly appreciated, and we hope to welcome you again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Professional Service, excellent quality products in a relaxed environment.

Laura made us very welcome and advised us of various new products coming soon to the store. We were left to browse and ask any questions, without being harried at any time. Just as we like any browsing/buying experience. We have our eyes on a few items (and have shopped there many times before) that we will be back for. Thank you Laura and thank you Oka!

8 February 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Anthon,

Thank you very much for sharing your experience with us.

We are thrilled to hear that you enjoyed the relaxed atmosphere of the store and that Laura helped make your visit so welcoming and informative. Creating an enjoyable and pressure-free environment for our customers is something we care deeply about, so your feedback is genuinely appreciated.

It is wonderful to know you have your eye on more pieces, and we will be pleased to see you again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Very good ordering experience

The cushions are perfect in shape size and design to complement cream sofa

29 January 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Liz,

Thank you for taking the time to leave your review.

We are delighted to hear that you had a positive ordering experience and that your cushions perfectly complement your sofa. It is always wonderful to know when our products fit so beautifully into our customers’ homes.

Kind regards,
OKA

Rated 5 out of 5 stars

Amazing customer service from Jo

Very helpful.

2 February 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Hiba

Thank you for your lovely review. We are delighted to hear that you received such friendly and helpful service during your visit to our Sunninghill store. Your feedback means a great deal to us, and we look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Staff were really helpful and I am…

Staff were really helpful and I am delighted with my purchases

1 February 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Deborah

Thank you for your kind review. It's lovely to hear that you received such impressive service from our Sunninghill team and are so happy with your purchases.

We value your feedback and hope to welcome you back soon.

Best regards
OKA

Rated 5 out of 5 stars

Fabulous staff who are so helpful-…

Fabulous staff who are so helpful- thank you !

31 January 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Customer

Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Sunninghill store and received such helpful service. Your comments are truly appreciated, and we hope you will visit us again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Extremely helpful and excellent service…

Extremely helpful and excellent service from the moment we entered Oka, Sunninghill.

17 January 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Mrs Woodman,

Thank you for taking the time to leave your review. We’re delighted to hear about your visit to our Sunninghill store, and we’ll be sure to pass your feedback on to the team. We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

I have been buying from Oka for many…

I have been buying from Oka for many years. My home has so many pieces. To be totally honest I prefer the colours and styles some years ago. Far more ‘different’ items. Recently expensive and not so unique at all. I do buy still accessories and presents. What I do not like are the continual changing of prices. One day a certain price then 30% or 50% off. Then a week later back to the original price. It is confusing. … one senses the staff find it difficult . Return to the old Oka. Too many drab colours …. Too expensive for what it is. I would love the type of styles you had. I know many of my friends feel exactly the same.

31 December 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear SF,

Thank you for taking the time to share such detailed and honest feedback. We really value hearing from long-standing customers, and we appreciate you sharing your thoughts so openly. Your comments around style, colour, pricing and promotions are important, and we’ll make sure they’re shared with the wider team for consideration.

Thank you again for your continued support over the years. We hope we’re able to surprise you again in the future and welcome you back in store.

Kind regards,
OKA

Rated 5 out of 5 stars

Very helpful staff to help find…

Very helpful staff to help find lampshades and l am delighted with them

10 January 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Mr Smitham,

Thank you for taking the time to leave your review. We’re really pleased to hear your visit went well, and we’ll be sure to pass your feedback on to the Sunninghill team. We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

The staff were extremely helpful and…

The staff were extremely helpful and professional.

7 January 2026
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Jacqueline

Thank you for taking the time to share your feedback, it means a lot to us. We’re so pleased to hear you received such helpful service from our Sunninghill team.

Kind regards
OKA

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Most helpful in assisting with purchases.
Made us feel most welcome

28 December 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Patsy,

Thank you very much for taking the time to leave your review. We truly appreciate you sharing your experience with us and for choosing to visit our store.

Kind regards,
OKA

Rated 5 out of 5 stars

Extremely courteous and helpful staff

Extremely courteous and knowe

17 December 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Richard

Thank you for your lovely review. We’re so pleased to hear that you had such a positive experience with our team in Sunninghill. Your kind words mean a great deal to us, and we look forward to welcoming you back again soon.

Best regards,
OKA

Rated 3 out of 5 stars

One assistant really didn’t give a damn…

One assistant really didn’t give a damn so unhelpful. The other much nicer but didn’t have what I was after unfortunately

10 December 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Joanne

Thank you for taking the time to share your feedback. We are sorry to hear that your recent experience did not feel as warm or friendly as you have come to expect from OKA.

Our teams are usually praised for their attentiveness and welcoming approach, so we are disappointed to learn that this may not have been reflected on this occasion. Your comments have been noted and will be shared with the relevant team as a reminder of the importance of consistent service.

We hope to have the opportunity to provide you with the level of service you would normally expect from us on your next visit.

Kind regards,
OKA

Rated 5 out of 5 stars

Sunninghill Store

Really helpful manager at the Sunninghill Store. So lovely and I always want to buy everything.

27 November 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Emma

Thank you for your wonderful review. We’re delighted to hear that you enjoyed your visit to our Sunninghill store and that you found both the selection and service exceptional. It’s lovely to know that your shopping experience was such a pleasure.

We greatly appreciate your feedback and hope to welcome you back soon!

Kind regards,
OKA

Rated 5 out of 5 stars

Very helpful

Very helpful. Good amount of stock and sale discounts.

2 December 2025
OKA - Sunninghill logo

Reply from OKA - Sunninghill

Dear Pandora

Thank you for your wonderful review. We’re delighted to hear that you enjoyed your visit to our Sunninghill store and that you found both the selection and service exceptional. It’s lovely to know that your shopping experience was such a pleasure.

We greatly appreciate your feedback and hope to see you again soon.

Kind regards,
OKA

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