first ever complaint. case 15903. sent monday. acknowledged monday. nothing tuesday. nothing wednesday. thursday an email saying it had been assigned. friday nothing. the spins that started all of it... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Payout KYC screen; address proof appeared after 8 minutes only after I requested payout. Transaction log pushed the issue back to the account page before I closed the tab.
Casino receipt #43876 started the issue: the receipt at Sat 23:35 downloaded blank and the transaction line went missing. Casino page made the cashier wait more confusing after the deposit was taken.
The annoying part was the max bet rule appeared after activation. No warning, no clear status, just another page to refresh.
1.6
Bad
20 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The game library looked much bigger…
The game library looked much bigger before registration. Most of the titles I wanted were missing.
7 September 2026
Unprompted review
Withdrawal got cancelled once again.
9 September 2026
Unprompted review
Cool-off page #44973
Cool-off page #44973; time-out was active on the account page but casino login still worked. Casino page hid the document name before I closed the tab.
7 September 2026
Unprompted review
old iPhone SE casino page was where it…
old iPhone SE casino page was where it began: autoplay looked off with Paysafecard, then started another slot round. KYC status showed the wrong cashout line on ticket #29949.
8 September 2026
Unprompted review
Same two agents most weeks
Same two agents most weeks, both know the cashier section screens, makes sense each time.
8 September 2026
Unprompted review
Casino receipt #43876 started the…
Casino receipt #43876 started the issue: the receipt at Sat 23:35 downloaded blank and the transaction line went missing. Casino page made the cashier wait more confusing after the deposit was taken.
8 September 2026
Unprompted review
Only noticed when After the reload code…
Only noticed when After the reload code because reload code took the deposit with Paysafecard yet the bonus page stayed empty. Account history sent me back to chat during a rushed break
9 September 2026
Unprompted review
the lobby has a sort by newest option…
the lobby has a sort by newest option and it does not sort by newest. the top row on mine has three titles from 2022 in it. clicked it four times on two devices and got the same order every time
9 September 2026
Unprompted review
at 1am
at 1am, and then Ticket #49776: email and live chat with PayPal gave clashing answers about one withdrawal. Transaction log hid the failed payment note before I closed the tab.
6 September 2026
Unprompted review
Email Mon 23:39
Email Mon 23:39; the agent with Skrill asked for screenshots already attached to the ticket. Bonus screen left the wrong value visible on ticket #82941.
6 September 2026
Unprompted review
The annoying part was the max bet rule…
The annoying part was the max bet rule appeared after activation. No warning, no clear status, just another page to refresh.
8 September 2026
Unprompted review
The KYC list keeps changing
6 September 2026
Unprompted review
first ever complaint
first ever complaint. case 15903. sent monday. acknowledged monday. nothing tuesday. nothing wednesday. thursday an email saying it had been assigned. friday nothing. the spins that started all of it are still missing from the account.
7 September 2026
Unprompted review
no fair play certs anywhere
no fair play certs anywhere, bit sketchy honnestly.
6 September 2026
Unprompted review
Payout KYC screen
Payout KYC screen; address proof appeared after 8 minutes only after I requested payout. Transaction log pushed the issue back to the account page before I closed the tab.
7 September 2026
Unprompted review
session times out constantly.
6 September 2026
Unprompted review
Paysafecard option vanished at cashout.
8 September 2026
Unprompted review
Maybe I missed something
Maybe I missed something, but The receipt for my debit card payout vanished from transaction history brilliant..
9 September 2026
Unprompted review
Bonanza missing after the update.
8 September 2026
Unprompted review
Payment page was overcrowded
7 September 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.