okbands.com Reviews 546

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 306 reviews, most reviewers were somewhat happy with their experience overall. Customers generally found the website easy to navigate and the ordering process straightforward, with many appreciating the smooth checkout and customization tools. Some people were pleased with the quality of their purchases and the timely delivery of their items, especially for personalized products. However, some people were dissatisfied with the product they received, noting that items often differed significantly from their advertised appearance, particularly regarding 3D representations versus flat acrylic cutouts. There were also concerns about long delivery times and the origin of products, with some customers unaware that items would ship from China.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. Many customers express disappointment, citing that... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express frustration with long delivery times,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers expressed disappointment, citing poor... See more

Delivery service

Customers consistently note ambiguous experiences with delivery services. Many reviewers express frustration... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of navigation and smooth checkout... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I had no idea it was going to come from China, take as long as it did, and then when I got here the way they shipped it. It was folded in half so the picture itself has a crease in the canvas. It’s r... See more

Rated 3 out of 5 stars

I was going to buy to pontoon ornaments and you offered a better deal for two. But I was surprised that both ornaments had to be the same colour and with the same writing. Would have been nice to h... See more

Rated 3 out of 5 stars

Just received it. I’ve ordered things from you before that were far better. Disappointed that it was a flat ornament, the way it’s advertised it looks like it’s a full tree ornament. A little high pr... See more

Rated 4 out of 5 stars

I recently placed an order with Okbands, and the purchasing process was quick and easy. The website was simple to navigate, and checkout was smooth. So far, everything has gone well, and I’m looking f... See more


3.0

Average

TrustScore 3 out of 5

546 reviews

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Rated 4 out of 5 stars

Not what I expected

Ordering was simple and delivery was swift. I didn’t realise that the item I purchased was flat, I presumed it would be like a toy horse figurine. However, I’m sure my granddaughter will love it. It’s a gift for her graduation from primary school.

3 December 2025
Unprompted review
Rated 3 out of 5 stars

Disappointed

Just received it. I’ve ordered things from you before that were far better.
Disappointed that it was a flat ornament, the way it’s advertised it looks like it’s a full tree ornament. A little high price for a little flat thing, not so great.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Not was was expected for such an…

Not was was expected for such an expensive ornament. It's a small flat and dark piece of plastic. I need my money back. False advertisement and seems many have had the same issue.

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Dont order 3D ornaments from Okband!

I ordered a 3 Dimensional charm (tennis bag with extruding racquet) from Okband (UK) and received a flat perspex version instead (Shipped from China) and which likely cost almost nothing to make. What a scam!!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

This is the first time ordering with…

This is the first time ordering with okbands and I am pleased with the turnaround time and quality of the customized glass. The glass is a tribute to my son and his numerous years as a firefighter and medic and how proud we are of him.

11 November 2025
Unprompted review
Rated 1 out of 5 stars

Completely Misleading Product

I’ve never experienced false advertising this bad. OKBANDS is selling what they claim to be a 3-D airplane ornament, and the photos online are completely edited to hide the truth. The pictures make it look like an actual 3-D model, but what I received was nothing more than a flat piece of plastic with a printed sheet sandwiched inside. That’s it. No depth, no real structure — just a flimsy, flat cutout.

They even edited out the edges of the plastic in their photos, clearly trying to trick customers into thinking they’re getting a premium 3-D item. And they charge $30 for this? Absolutely unacceptable.

This is the definition of false advertising and a scam. I feel completely deceived and hope others avoid wasting their money the way I did. Companies like this should not be allowed to mislead customers with heavily edited, unrealistic photos.

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Cheaply made

I was really excited to get this item as a present for my husband and I am disappointed in the low quality of it.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

False Advertising + Hassle to Get a Refund

I ordered a headphone/microphone ornament based on the photos, which showed a detailed piece with lights and real texture. What arrived couldn’t have been more different — a flat, cheap acrylic cutout that looks nothing like the item shown in the listing. The size, material, and overall quality were nowhere close to what was advertised.

The disappointment was one thing, but trying to get my money back has been even worse. Instead of acknowledging the misrepresentation, the seller wants me to pay my own return shipping, fill out extra paperwork, and accept losing the original shipping cost — even though the product wasn’t as described in the first place. They’ve offered tiny partial refunds that don’t come close to the value of what was paid, even though the website says RETURN & EXCHANGE: A full-refund of your purchase! Absolutely risk-free, no question asked.

At this point, I’ve had to escalate the issue through PayPal because the seller is making the process unnecessarily difficult.

In short: the product isn’t what’s shown, the quality is poor, and getting a refund is a headache. I wish I’d seen a review like this before ordering.

3 December 2025
Unprompted review
Rated 2 out of 5 stars

Not happy!!

The item you get is still nice but it’s nothing like what they advertise online. It’s a flat plastic piece instead of what it looks like when you think you’re getting sea glass ornament it’s not worth what they want for it. However, if it was cheaper it is very nice just not at all what they advertise.

2 December 2025
Unprompted review

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