I've had the boxes for a couple of years now and the products I don't like, I put to one side and give to both of my daughters. We've had some great items and tried products I would never normally t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bit disappointed that a couple of boxes in, I was getting repeats of the same products, but I loved the free OK magazine ....well, I say free, but obvs OK beauty don't realise the price of the magazin... See more
Company replied
Great opportunity to try new products, without paying a premium price. May be too many repeat types of products such as often a cleanser, but they are different makes. On the whole I have enjoyed tr... See more
Company replied
I absolutely loved my first beauty box, I loved it so much I paid for a 6 month subscription for my daughter’s birthday. I paid an extra £13 for the offer of £90 worth of surprise products which i... See more
Company replied
Company details
- #209 of 255 best companies in Health and beauty shop
- #74 of 91 best companies in Beauty supply store
- #105 of 133 best companies in Cosmetics shop
- #57 of 71 best companies in Wellness centre
Written by the company
Our expertly curated OK! Beauty Box subscription is the perfect way to discover and enjoy the very latest in new and trusted brands that are delivered straight to your door every single month. Join thousands of OK! Beauty Box subscribers today and try something new that will excite, delight and keep you feeling pampered and radiant all month long.
Contact info
One Canada Square, Canary Wharf, E14 5AP, London , United Kingdom
- enquiries@okbeautybox.co.uk
- okbeautybox.co.uk
4.2
Great
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you very much
21 April 2026
Reply from OK! Beauty Box
You are so welcome! It is an absolute pleasure.
Have a fabulous day! ✨💖
Reply from OK! Beauty Box
Hey there! We are absolutely thrilled to hear this! Knowing that you are loving your beauty treats brings a massive smile to our faces.
Thank you so much for sharing the love, and we hope your next box is just as fabulous! ✨🎉
Reply from OK! Beauty Box
Hi there, thank you so much for this lovely review! We are absolutely delighted to hear that you are loving your treats, and we think using them for presents is such a fabulous idea! Sharing the beauty love with your favourite people is the absolute best feeling. Thank you for being such a wonderful part of our community, and we hope they enjoy their gorgeous gifts! 🥰
Was very impressed with May box
Was very impressed with May box, o do subscribe to other monthly boxes but so far, OK beauty box exceeds others
28 April 2026
Reply from OK! Beauty Box
Hi there, thank you so much for this absolutely incredible review! Wow, hearing that we exceed the other monthly boxes you subscribe to has completely made our day! We are so delighted to hear how impressed you were with the May box. We always want to bring you the most exciting and gorgeous treats possible, so knowing we are hitting the mark means the absolute world to us. Thank you for being such a wonderful part of our community! 🥰
Brilliant great value
21 April 2026
Reply from OK! Beauty Box
Hi there, thank you so much for this brilliant review! We are absolutely delighted to hear that you are loving your box and that you feel it is such great value. Bringing amazing treats straight to your doorstep at an unbeatable price is exactly what we love to do. Thank you for being such a wonderful part of our community! 🥰
Good variety of products friends love…
Good variety of products friends love getting them in their gifts.
21 April 2026
Reply from OK! Beauty Box
Hi there, thank you so much for this lovely review! We are absolutely delighted to hear that you are enjoying the fantastic variety of products in our boxes. It is also so wonderful to know that your friends love getting them as gifts too—what a beautiful way to share the pamper love! Thank you for being such a generous and fabulous part of our community. Enjoy all your gorgeous treats!
Lovely items in the box to try out
Lovely items in the box to try out it’s like having a mini birthday treat thankyou
28 April 2026
Reply from OK! Beauty Box
Hi there, thank you so much for this absolutely beautiful review! We are completely delighted to hear that unboxing your goodies feels just like a mini birthday treat—that is exactly the kind of magic we want to bring to your doorstep every month! Thank you for being such a lovely part of our community. Enjoy trying out all your gorgeous new items, and happy pampering! 🥰
Still being charged for my subscription…
Still being charged for my subscription that I cancelled last month
Bad experience terrible communication
21 April 2026
Reply from OK! Beauty Box
Hi there, thank you for reaching out to us. We are so sorry to hear that you have had a stressful experience, but we want to completely reassure you regarding your subscription. We can confirm that your account was successfully cancelled as soon as you requested it last month, and our billing system shows that you have not been charged any further fees since then. We completely understand how confusing these situations can be, so if you are seeing something unexpected on your bank statement, please do send an email over to us at enquiries@okbeautybox.co.uk so we can double-check everything and provide further support.
I don't recive my box and I try contac…
I don't recive my box and I try contac Evri but every time robot send me email my box is delivered but it's not true I don't recive any box
28 April 2026
Reply from OK! Beauty Box
Hi there, thank you so much for getting back in touch with us. We are so sorry for the ongoing frustration with Evri, but we want to reassure you that our customer care team is on the case! We have actually sent a reply to your email and are just waiting to hear back from you so we can get this fully sorted out. Please check your inbox (and your spam folder, just in case!) and reply to us there so we can help you right away. If you can't find it, please feel free to drop another line to enquiries@okbeautybox.co.uk.
I love the surprise every month
I love the surprise every month. A little too much shampoo and conditioner offered
Otherwise good value
27 April 2026
Reply from OK! Beauty Box
Hi there, thank you so much for this lovely review! We are absolutely delighted to hear how much you love the monthly surprise—there really is nothing quite like that unboxing excitement! We also really appreciate your feedback regarding the shampoo and conditioner. We always aim to bring a great variety of treats to your routine, so your comments are super helpful. We are so glad the box still feels like good value for you, and we can't wait for you to see what surprises are coming next! 🥰
Sick of repeated small products
28 April 2026
Reply from OK! Beauty Box
Hi there, thank you for sharing your feedback with us. We are really sorry to hear that you are feeling disappointed with the size of the items in your recent boxes. We always try to provide a lovely mix of full-size products and deluxe travel sizes so our community can try out a variety of premium brands, but we completely understand how frustrating it is when the selection doesn't quite meet your expectations. Your feedback is incredibly important to us.
A little Gem of Beauty
great items , quick delivery, what's not to love , its a bargain
28 April 2026
Reply from OK! Beauty Box
Hi there, thank you so much for this fabulous review! We absolutely love your enthusiasm—what's not to love indeed! We are so glad that you are happy with the super quick delivery and that the items have been a total bargain for you. Delivering amazing value straight to your door is exactly what we love to do. Enjoy your gorgeous treats! 🥰
Loved all the products the packaging
Loved all the products the packaging. Excellent value for money. Well worth joining..
28 April 2026
Reply from OK! Beauty Box
Hi there, thank you so much for this beautiful review! We are absolutely thrilled to welcome you to the community and so happy to hear that you are loving everything from the gorgeous packaging to the products inside. Providing excellent value for money is exactly what we aim for, so hearing that it is well worth joining means the world to us! Enjoy your pamper sessions! 🥰
Reply from OK! Beauty Box
Hi there, thank you so much for this wonderful review! We are absolutely over the moon to hear how much you loved your box! Knowing that our treats have brought a huge smile to your face is the absolute best feeling. Thank you for being such a lovely part of our community, and we hope you enjoy every single moment of your pampering! 🥰
6 month gift!
I received a voucher that I used to purchase a 6 month subscription of this box, hopnig to get bits and pieces I wouldn't usually splurge on for myself. Really happy with the variety and quality!
28 April 2026
Reply from OK! Beauty Box
Wow, what a wonderful way to use your voucher! 🎉 We are absolutely thrilled to hear that you are loving the variety and quality of the treats in your 6-month subscription. It is the perfect excuse to indulge in some well-deserved pampering and try out products you wouldn't normally pick up for yourself. We can’t wait for you to see what else we have lined up for you over the coming months. Enjoy every single bit of your subscription! 💖
April's box was amazing with a great…
April's box was amazing with a great eyeshadow palette, lip gloss trio, serum for your hair roots and moisturiser, etc. Love the mixture of items and great to see make up. Love it
21 April 2026
Reply from OK! Beauty Box
April really was a showstopper, wasn't it?! 🥰 We are so happy to hear you loved the mixture of items this month. That eyeshadow palette and lip gloss trio were the perfect glam addition alongside the hair serum and moisturiser. Bringing you that ideal blend of makeup and skincare is exactly what we love to do. Thank you for sharing the love, and happy pampering! ✨
Fantastic value for the money
Fantastic value for the money, I look forward to my box arriving every month. I have gone on to purchase items that have been in past boxes. I would highly recommended.
24 April 2026
Reply from OK! Beauty Box
This has completely made our day! 🥰 We love knowing that your monthly box brings so much joy and incredible value. It is the absolute best feeling when a product clicks and becomes a permanent part of your routine. Thank you for being such a wonderful part of our beauty community and for sharing the love! 💖
Bad delivery
Can’t fault ok beauty but Evri who made the delivery left the box outside on the pavement and it was stolen .
Happy to say you replaced the box but again was left in a insecure place.
21 April 2026
Reply from OK! Beauty Box
Hello, thank you for sharing your experience with us. We are so glad that we could get a replacement box sent out to you quickly, but we are incredibly sorry to hear that the courier let you down again by leaving it in an insecure place. That is definitely not the standard we expect for your deliveries!
We want to make sure your future treats arrive safely in your hands. Please reach out to our team at enquiries@okbeautybox.co.uk so we can look into this delivery issue for you and get it sorted with the courier.
I love my monthly box
I love my monthly box, amazing value for money, great products. It's a treat every month.
24 April 2026
Reply from OK! Beauty Box
Thank you so much for this beautiful review! We are absolutely thrilled to hear that your monthly box has become such a special treat for you. Knowing that you look forward to its arrival and feel it offers amazing value for money truly means the world to us. We love bringing a little touch of luxury to your doorstep every month, and we hope your next delivery is just as magical! ✨
All products are much the same
All products are much the same. Mostly unknown brands.
Had 2 mascaras out of 3 boxes.
Lots of things I wouldn’t use, disappointingly.
Have now unsubscribed.
20 April 2026
Reply from OK! Beauty Box
We are so sorry to hear that you have decided to unsubscribe and that your boxes left you feeling disappointed. We always want our subscribers to look forward to unwrapping their beauty treats, so it is a shame that the brands didn't feel right for you and that the product mix felt too similar with the mascaras.
We really appreciate you sharing this honest feedback with us, as it helps us understand what our community wants to see more of. If you have any outstanding questions about your account or if there is anything we can do to improve your experience, please drop us a line at enquiries@okbeautybox.co.uk and the team will be more than happy to support you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.