I've had the boxes for a couple of years now and the products I don't like, I put to one side and give to both of my daughters. We've had some great items and tried products I would never normally t... See more
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Review summary
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Reviews shaping this summary
Bit disappointed that a couple of boxes in, I was getting repeats of the same products, but I loved the free OK magazine ....well, I say free, but obvs OK beauty don't realise the price of the magazin... See more
Company replied
Great opportunity to try new products, without paying a premium price. May be too many repeat types of products such as often a cleanser, but they are different makes. On the whole I have enjoyed tr... See more
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I absolutely loved my first beauty box, I loved it so much I paid for a 6 month subscription for my daughter’s birthday. I paid an extra £13 for the offer of £90 worth of surprise products which i... See more
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Company details
- #209 of 253 best companies in Health and beauty shop
- #74 of 91 best companies in Beauty supply store
- #104 of 131 best companies in Cosmetics shop
- #56 of 70 best companies in Wellness centre
Written by the company
Our expertly curated OK! Beauty Box subscription is the perfect way to discover and enjoy the very latest in new and trusted brands that are delivered straight to your door every single month. Join thousands of OK! Beauty Box subscribers today and try something new that will excite, delight and keep you feeling pampered and radiant all month long.
Contact info
One Canada Square, Canary Wharf, E14 5AP, London , United Kingdom
- enquiries@okbeautybox.co.uk
- okbeautybox.co.uk
4.2
Great
11k reviews
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Missing items OK not interested !
Received my beauty box with 3 items missing, box looked tampered with as it had parcel tape closing oneside .
Immediately emailed Ok to be told to “recheck the box” ! I can count .
Stated “maybe the parcel had been split “but they don’t send out numerous packages .
“Check the tracking “ obviously the tracking shown as delivered !
I’ve sent 4 emails including pictures to be told they are speaking to the relevant team , this was Friday gone .
Emailed again today , no response .
Their after service is non existent, fine until something goes wrong . I wouldn’t mind but the items missing are the cheaper ones , hardly a reason to lie which is now how Ok have made me feel . Will not use this company again and I am a customer who over the years have used them numerous times and had various subscriptions.
19 June 2026
Unprompted review
Reply from OK! Beauty Box
We are truly sorry to hear about the issues you've experienced with your recent beauty box delivery and the subsequent communication. It is concerning that items were missing and the packaging appeared compromised. We sincerely regret any frustration caused by our initial responses and the delay in resolving this matter. We are actively investigating this with the relevant team to understand what went wrong and ensure a proper resolution. We value your long-standing loyalty as a customer and appreciate you bringing this to our attention.
Excellent price and variety A*
29 April 2026
Reply from OK! Beauty Box
We're so glad you enjoyed the excellent price and variety! Thank you for your wonderful feedback.
Reply from OK! Beauty Box
We're so glad you loved it! We appreciate your kind words and look forward to welcoming you back.
Quality products good range of products
Quality products good range of products delivery can be long but all round good company to deal with standards are fab.
2 March 2026
Reply from OK! Beauty Box
We're so glad you appreciate our product quality and range! We're actively working to improve delivery times. Thank you for your kind words.
Love getting my monthly beauty boxes a…
Love getting my monthly beauty boxes a real treat and great value for money
20 April 2026
Reply from OK! Beauty Box
We are so happy you love your monthly beauty boxes! We aim for great value.
Unbelievable bad customer service
Unbelievable bad customer service, beauty box incorrect, not right items sent, never arrived for granddaughters birthday in time. I did get a replacement in the end but asked as good will if they would sent a extra beauty items, they never got back to me ???? I have cancelled my subscription with OK BEAUTY which is a shame as my granddaughter is obsessed with makeup and skin care who is 16 and wants this as a profession. If a massive company like OK don't care then we definitely go elsewhere
15 April 2026
Reply from OK! Beauty Box
We are truly sorry to hear about the issues you experienced with your recent order and the customer service you received. We recognise how frustrating it must have been for the beauty box to arrive incorrectly and not in time for your granddaughter's birthday. We are also very sorry that your request for extra items was not addressed. We value your feedback and are reviewing our processes to prevent similar situations.
Good selection of products.
23 April 2026
Reply from OK! Beauty Box
Welcome to the OK! Beauty Box club! We are absolutely thrilled to hear that you are happy with the selection of products in your box. We love putting together a diverse mix of goodies so you can discover new favorites for your beauty routine. Thank you so much for taking the time to leave your lovely feedback, and we look forward to bringing you many more fantastic treats in your upcoming deliveries!
Products were great
Products were great, sadly I wasn’t able to use most of them due to certain ingredients and allergies. They haven’t gone to waste as I’m making a gift basket up and will gift 🎁
30 April 2026
Reply from OK! Beauty Box
We're so glad you enjoyed our products and found a creative way to share them! We appreciate your understanding regarding the ingredients.
Great value good products
9 March 2026
Reply from OK! Beauty Box
So glad you're happy! Thanks for your kind words.
Not another mascara!
Not another mascara!! A moisturiser for oily skin, when I have dry skin. What’s the point in filling out a profile, when you are sent products for a different skin type? Wish I hadn’t signed up for a year. Let’s hope next months box is a bit better, but I won’t hold my breath
11 June 2026
Reply from OK! Beauty Box
We appreciate you sharing your feedback. We are truly sorry the products in your box did not align with your profile. We are reviewing our profiling process to prevent this from happening again and improve future selections.
Reply from OK! Beauty Box
We are smiling from ear to ear reading your lovely review! Thank you so much for sharing the love today. It is fantastic to know that the products hit the spot and that you are enjoying your latest treats. We always want unboxing your box to feel like the ultimate self-care surprise, so hearing your positive feedback is the best news ever. Thanks for being such a brilliant part of our beauty circle
Reply from OK! Beauty Box
We're so glad your daughter loves our products!
Great products
Speedy delivery, high quality products and loving the glow drops.
Looking forward to receiving the next one!
15 May 2026
Reply from OK! Beauty Box
We're so happy to hear you enjoyed the speedy delivery and high-quality products, especially the glow drops! We appreciate your kind words and look forward to your next experience.
Quality of the products was great
Quality of the products was great. Speedy delivery and good value for money.
15 May 2026
Reply from OK! Beauty Box
Thank you for your wonderful feedback! We are so pleased to hear you enjoyed the product quality, speedy delivery, and great value.
I love trying out new products and the…
I love trying out new products and the monthly beauty box is a great way to do that.
15 May 2026
Reply from OK! Beauty Box
We're so glad you enjoy discovering new products with our monthly beauty box! Thank you for sharing your positive experience.
Reply from OK! Beauty Box
Hi there, thank you so much for leaving us a wonderful five-star review. We are absolutely delighted to hear that you are loving your latest collection and that you found it to be such excellent value for money. Bringing you top-tier beauty treats that feel like a real luxury to unboxing is exactly what we love to do. Enjoy diving into all your fresh beauty goodies, and have a truly fabulous week ahead. ✨
OK! Beauty Box Team
Value for money and products I would use
12 May 2026
Reply from OK! Beauty Box
We're happy to hear you found value in our products!
Great value box .they make Lovely gifts…
Great value box .they make Lovely gifts for birthdays ect
13 May 2026
Reply from OK! Beauty Box
We're so glad you find our boxes to be great value and perfect for gifts! Thank you for your kind words.
A wonderful array of top quality…
A wonderful array of top quality products for a great price and a bonus free box too!
First time I've bought a box other than my monthly subscribed order,a real treat and great value!!
13 May 2026
Reply from OK! Beauty Box
Hi there, thank you so much for leaving such a lovely review! We are absolutely thrilled to hear that you are loving your goodies.
Getting a wonderful mix of top-quality treats at a brilliant price is exactly what we want for our subscribers—and who doesn't love a bonus free box to sweeten the deal? It sounds like you got an absolute bargain!
Thank you for being part of the community, and we hope you have the best time diving into your new beauty stash.
A variety of products in full sizes
A variety of products in full sizes. Nicely packaged and not forgetting the magazine offer.
13 May 2026
Reply from OK! Beauty Box
Hi there, thank you so much for taking the time to share your lovely review!
We are absolutely delighted to hear that you are enjoying the variety of full-sized products in your box. We love making sure your treats arrive looking beautiful, so it is wonderful to know the packaging hit the mark too! Plus, that bonus magazine offer is such a fab little extra to enjoy while you try out your new goodies.
Thank you for being a part of our beauty community, and we hope you have the most wonderful time pampering yourself!
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