Oktober Can Seamers Reviews 895

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the exceptional customer service, noting the staff's helpfulness and quick responses. Many consumers highlight the efficiency of the delivery service, with orders often arriving quickly and on time, and appreciate the ease of the ordering process. However, some customers also noted issues with shipping speed and responsiveness to product inquiries. A few people reported receiving damaged cans, with dents on both the top and bottom, and some experienced missing parts with their orders.

What people talk about most

Product

Clients share positive opinions on product quality and usability. Many customers praise the equipment as... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the equipment as top-notch, reliable,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the outstanding and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the super fast... See more

Order

Users describe positive interactions with order. Many customers praise the easy online ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The series 8 seamer gets almost 5 stars. The machine is easy to use, and easy to clean. Calibration can be a little tricky and it would be nice if there were simple adjustment screw to calibrate with... See more

Rated 5 out of 5 stars

These guys are great, they are easy to work with and pay attention to details. I have been using their manual can steamers for the sleek cans and have put over 10k cans through with zero issues. No ad... See more

Company replied

Rated 5 out of 5 stars

As usual, everything was great! I've been buying from Oktober Design since July 2017. I absolutely love their products and speedy service! I buy frequently from them for my brewery and they have alway... See more

Company replied

Rated 5 out of 5 stars

We ordered our first seamer and in the middle of production we had to cancel due to an unforseen expenditure. Even though they were almost finished with the production of the machine, the great peopl... See more

Company replied


Company details

  1. Brewing Supply Shop
  2. Packaging Machinery
  3. Wine-making Supply Shop

Written by the company

Oktober Can Seamers and Oktober Crowler™ Can Seamers are everything you need, and nothing you don’t. A modern design for a centuries-old technology; we engineered our Can Seamers and Crowler™ Can Seamers from the ground up specifically for the craft beverage industries. Our background in precision machine design, combined with our love of great beer, cocktails, wine and coffee has set the stage for the thriving business we have become. Cans and Crowlers™ are our business at Oktober Design, and thousands of businesses all over the world use Oktober Can Seamers and Oktober Crowler™ Can Seamers to can their beer, wine, kombucha, coffee, soda, cocktails, tea, wellness drinks, samples, R&D projects, and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

895 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Can quality is top notch

Can quality is top notch, ordering is easy, delivery is fast.
Per-unit cost is a little high, especially when you figure shipping, but when ordering in small quantities I haven't found cheaper.

25 October 2024
Rated 5 out of 5 stars

We have moved from glass growlers to…

We have moved from glass growlers to the NEW crowlers. Best move ever. No more bulky, heavy, dangerous glass but now easy, lite, way more recyclable cans! The seemer is a breeze to use, and requires very little clean up or maintenance.

11 October 2024
Rated 5 out of 5 stars

Quick shipping

Quick shipping. Two days from order until delivery and everything came without boxes being crushed. Never had an issue getting cans delivered.

28 October 2024
Rated 3 out of 5 stars

Many damaged cans from shipping.

Many damaged cans from shipping.

9 September 2024
Oktober Can Seamers logo

Reply from Oktober Can Seamers

Hey Forrest,
We'll be happy to help!

Please email photos and the order number to info@oktoberdesign.com and we can make a claim with UPS.

I was not able to find a can order under your profile, as this review was left on machine repair parts.

Cheers,
-Oktober

Rated 5 out of 5 stars

personal service

personal service. I didn't have to talk to multiple people to get it done. I've had one person to contact whether I was creating labels, ordering cans or seamers, or looking for technical advice. Oktober made it easy.

4 September 2024
Rated 5 out of 5 stars

Great customer service

Great customer service, actually know the product they are selling (!), transactions have been efficient and easy. We are looking forward to being able to rely on Oktober Can Seamers as our new canning vendor.

30 August 2024

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