Ola Reviews 2,199

It’s been four years I am trying to install and use Ola app on my iPhone but getting an error message. Contacted support numerous times but they just send a canned response to uninstall and install the app. Even contacted their grievance officer many times but he didn’t even respond. Use Uber or Rapido.

Ola Mumbai airport cab facility third class.they don’t care the people.morning time passenger did the booking with Ola cab but driver asking extra money from passenger .

Do not buy any ola electric vehical service is very worst , we nned to wait till 2 mokth to get vehical service , when ever we try to take appointmwnt is says all slot full , and service center does not accept bile before appointmwnt ? I am in surat which is metro city then also this problem

Driver cancel kar deta hai 4 baar booking kari auto nahi mila time pe pohochna hai to ola mat use karo worst app hai market me

Worst service, worst cab drivers.

Don't Purchase this Worst Service Company product,No Can Able to after sales service.No responsible person.There will be a loss of money.

There is no option for a zero-star rating, otherwise I would have given that. This is the worst app ever. It forces us to bargain with auto drivers and even suggests doing so before starting the ride. I booked a ride that showed ₹145 at the time of booking, but later the fare was shown as ₹262 under 'preferred fees'—something I was neither informed about by Ola nor by the driver before the ride began. If I had known the fare was this high, I would never have accepted the ride.

If anything lower than 1, i would select that. Pathetic customer service, will never ever use this ever again

Very bad condition ola service bad provide not solution and sales man behaviour very bad my ola scooter S1
3months old i am using my bike 28 days and and 2month my bike service not solution

App is very bad, it adds some wrong area name in complete address, which cannot be changed in between and if you rewrite address the time and price will increase almost double. This happened with me 2nd time. Coustomer service will not support or cut the phone in between.

OLA BALASORE SOROOM BAD SOROOM BAD SERVICE ALL BAD BAD BAD BAD BAD BAD BAD ONE STAFF IS A GOOD BOY PAPU GOOD PERSON

After making digital payment in the cab, all the drivers ask for cash and say that the payment will be returned to you in 2 hours, give it to me in cash.

Overall experience is good. Trying to manage and improve the performance

Not even 1 star worst experience booked cab but driver was drunk too rash driving and he dropped midway just after 3 minutes and charged full amount he came out of the cab and started using abusive language galiyan dene laga bohat bola tere ghar aa kar tujhe dekh lunga v got scared
Plz never book this cab

Most third class service, never use this service my name is shirishkumar Rajebhosale mob no 9422207637 am trying to get refund but never replay. Cheaters are there.

I booked a ride for my parents using Ola app .Initially it is payment by cash but I changed it to postpaid as I thought it is safe for my parents .In the middle of ride the driver started arguing with my parents and demanded cash only and he told that he would receive money from ola after 7 days and he didn't have any cash.So after completion of their ride they paid the amount(actually Rs.50/- extra as their are no small notes. But this ola people are torturing me to paid the postpaid also with fine. It is very very bad experience from Ola

Unsafe way to travel for women.
Had a horrid experience with the cab driver who started intimidating and abusing because I did not have exact change in cash. He forced me to pay to another unknown number and started threatening and misbehaving. On reporting the security issue to Ola on the app, the issue was marked resolved instantly. No call from Ola to check if I was secure, not even the care to enquire on the issue. Strongly advise elderly people and women to refrain from using this cab service.

Very Bad drivers. Arrogant, rude behaving, taking extra toll charges even if it is included in invoices and dropping the customer midway. No action taken by Ola after filing a complaint.

We took the trip from Chennai to Bangalore and though the car was on time the driver was certainly not doing his job well. He would switch off the air-conditioning several times saying the car was climbing up a hill. Then at several times he would drive very slow. He was also continuously talking on the phone on several occasions but worst of all he charged us extra for toll charges to his personal account apart from the final bill. When we contacted the company they replied saying toll and other charges were extra. This was not the case when I took another intercity cab service a month later. Not a nice experience and I certainly would not recommend.