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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, most reviewers were let down by their experience overall. Many customers frequently complained about receiving unexpected auto-subscriptions and noticing charges they did not recognize directly on their credit card statements. Reviewers also struggled heavily to secure refunds or successfully return unwanted items when attempting to resolve billing problems. Furthermore, people noted that the skincare items completely failed to deliver the promised results and felt heavily overpriced. Some reviewers were happy with efficient customer support responses and appreciated relatively prompt order delivery times. These consumers also appreciated when packages arrived safely with original boxes and provided a smooth, glowing skin appearance after application.

What people talk about most

Product

People report negative experiences with product, describing it as completely ineffective and a total waste of... See more

Order

Clients share negative opinions on orders, highlighting frustrating experiences with unexpected subscriptions... See more

Refund

Users describe negative interactions with refund requests, highlighting long delays and unfulfilled promises.... See more

Price

Customers consistently express deep frustration and disappointment regarding the high price of the products.... See more

Payment

Reviewers express dissatisfaction regarding unexpected subscription charges. Consumers report billing issues... See more

Reviews shaping this summary

Rated 1 out of 5 stars

My SO ordered a product ($174) from these thieves. They sent several e-mails like "order accepted" "order being processed" "order sent" and "order delivered", BUT the package was empty. When... See more

Rated 1 out of 5 stars

Zero star absolute scam. Advertising made one believe. Stupid me. These people should be arrested for false information. Wicked. God knows what’s in the bottle it certainly doesn’t do anything a... See more

Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH OLAVITA: Olavita is lying about monthly auto-shipments & they charge for products customer is unaware they have been automatically subscribed to receive. These products cannot... See more

Rated 1 out of 5 stars

It doesn’t do what it says it does! It doesn’t replace a facelift, any Botox softens muscles squinting so how can a muscle relaxant lift jowls , turkey neck or nasolabial folds. Most of the product i... See more


1.3

Bad

TrustScore 1.5 out of 5

528 reviews

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No history of asking for reviews

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1.3

All reviews

(528)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Olavita scam

Olavita skincare steals your money! I don't know why something isn't done so this business can no longer operate. They have done it to hundreds of people and nothing gets resolved. They should be shut down!!!

28 March 2026
Unprompted review
Rated 1 out of 5 stars

Fake Olavita Anti Ageing Serum. -

My sister bought me Olavita serum for my birthday. Within a month my daughter commented, "your skin is looking so less wrinkled Mum". This was supposed to be a compliment ! ? SO, when I ran out of the serum I purchased what I considered to be the same product, Olavita, from AMAZON. I have been using it now for over 6 weeks, and I am not blind, (although I do use a magnifying mirror) and my skin is certainly not as `almost` wrinkle free as it was whilst using the first product.
I was embarrassed to ask my sister (if she didn`t mind) how much she paid for the Olavita she had bought me, to which she answered that she had paid £70.00. The Amazon product was £9 FOR TWO BOTTLES. My friends have laughed out loud at this - It feels nothing like the first product, not surprisingly NOR was there any list of ingredients on the bottle., merely "Anti Ageing Serum". (Not). Be WARNED - do not waste your money on the cheap stuff... if you`re going to buy it pay for the more expensive product "Because you`re worth it".

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Rotten stuff

Rotten stuff. Doesn't do anything and once cancelled they keep charging and send more. Shame on those ladies for saying it works. How do they live with themselves Wish someone could get our money back from the crooks

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting

Disgusting. I returned products on the 6th January 2026 along with the tracking number from the post office and since then they haven’t even let me know what’s happening with my money they should be returning. They have received the goods back so DO NOT BUY FROM THIS COMPANY As they are running a scam

6 January 2026
Unprompted review
Rated 1 out of 5 stars

DON’T DEAL WITH THIS COMPANY

Oh my gosh, this company is beyond pathetic. DO NOT RISK GETTING FRAUDULENT CHARGES On your credit card. Thank Goodness BOA was so good about getting involved and assisting me with this claim. I am checking everyday to make sure it hasn’t been reversed.
I have reason to believe the has sold my information as l now am chasing other fraudulent attempts on the credit card used on this website. BOA immediately closed this account thank goodness.

8 March 2026
Unprompted review
Rated 1 out of 5 stars

Read the reviews

I ordered this product didn't realized it was going to be a subscription. When I reached out to them on there website they said that's why I got a cheaper rate which was not cheap. I had to go back and forth with them to cancel my subscription. After they told me they canceled my subscription I got another bottle which I got charged for. Very disappointed . PLEASE READ THE VIEWS before you order.I wish I would have.

15 March 2026
Unprompted review
Rated 1 out of 5 stars

ONLINE/INTERNET FRAUD - Olavita

This company is committing INTERNET FRAUD.
I ordered one three bottle set in February 2026. I wasn't informed that I'd been added to Olavita's monthly Subscription program until my Unauthorized second order was in transit, which will be delivered on March 20,2026.
I did not authorize a subscription, and certainly did not place a second order. I've been emailing and receiving canned requests as answers. I've tried calling but can never get through. Then I find out if you order using their special sale price, Which They Strongly Recommend, you forfeit the right to a return!
After many emails, they agreed to cancel remaining orders, AFTER the Next one ships. That means I'll be paying for the shipment in transit plus another one next month (April). I THINK NOT.

This company is using Bait and Switch which is clearly Fraud, plus Elder Abuse. I will soon be 83, so I qualify for protection under all Elderly Abuse laws.
I would urge any dissatisfied customer of Olavita to contact their Local, State and Government offices and report this company. That is exactly what I am doing. Perhaps we can all unite for a class action suit..
Whatever you do, DO NOT supply your credit/debit card to Olavita. They will make unauthorized charges to your card. And Continue making them until you close your card.
DON'T GET INVOLVED WITH OLAVITA.

8 March 2026
Unprompted review
Rated 1 out of 5 stars

They tell you it's a 90 day money back…

They tell you it's a 90 day money back guarantee but if you cancel your orders they're going to send you one more order anyway; and they do not give you back your money! I am furious at this. I'm in my 70s and I don't have but so much money I took them after work. Their product really doesn't work do not order it please you will not get your money back

14 March 2026
Unprompted review
Rated 1 out of 5 stars

To everyone who got scammed like me

To everyone who got scammed like me. Call your bank and report fraud. Fill out appropriate form and they will handle the rest. I went one step further and canceled my credit card and they issued me a new one immediately. This way Olavita will not be able to ever charge you again. The bank reimbursed me for $151.00 as they agreed that I never signed up for ongoing subscriptions. Not to mention the fact that their products are useless. May as well just put water on your face. Good luck everyone and do not let them get away with stealing your money!👍

2 March 2026
Unprompted review
Rated 1 out of 5 stars

100% THIEVES!!!

100% THIEVES!!!! Customer service is the worst. Product sucks. Do NOT ORDER THIS PRODUCT !!!!!!!! AND SPREAD THE WORD. I’ll be contacting the BBB as well as spreading the word on social media. 👎👎👎👎👎👎👎👎👎

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Was on line when I saw an ad for…

Was on line when I saw an ad for Olavita. I’m 75 & suddenly I’m looking it. It seemed like a one. To give this a try. I know better but aging does something to your self image. It was a merry-go-round of “ if you just order more you save” type of thing. Constantly clicking “no-I just want one bottle” & 10 minutes later I had a $44 bottle of Botox serum $ 34 of eye cream. They charged immediately! I just went on Amazon & gee, the one bottle at $44. I can get 2 bottles for $15.00! 2 for $15! I’ve been ripped off . AND the tele# 745.227.6438 for customer service does NOT WORK! BUYER BEWARE. Don’t fall for this scam.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH OLAVITA

DO NOT DO BUSINESS WITH OLAVITA: Olavita is lying about monthly auto-shipments & they charge for products customer is unaware they have been automatically subscribed to receive. These products cannot be returned or refunded. If you buy their first product, it will be mandatory to receive auto-ship & payments you will not be refunded. YOU ARE FOREWARNED.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

This product is worthless for me but…

This product is worthless for me but the worst issue is that they keep sending and charging me for orders I didn’t make.
They will Not take a return so their guarantee is Worthless.
Do not get sucked into their promotions

6 March 2026
Unprompted review
Rated 1 out of 5 stars

An absolute despicable company

An absolute despicable company! A total fraudulent scam going on here.I bought product yesterday and cancelled my order within 2 MINUTES due to the fact they had charged me
for products I didn't order. I am out of pocket $400 and they would not refund me stating items were shipped!!!!! WHAT IN MINUTES!?...I intend to take this company to Consumer Affairs and ask PayPal to refund my money!!!!

4 March 2026
Unprompted review
Rated 1 out of 5 stars

When I inadvertently ordered--though…

When I inadvertently ordered--though having read the reviews, I truly don't think that I really DID order--and wrote immediately that I did not want to order, I was told that I would be able to send the item back and get a refund. NOT ONLY did this happen I was sent and charged for another batch without asking for it. i called the credit card company and asked to have the charge refused when it arrived. The credit card company was most obliging. So far no item has arrived. Having read these reviews I with little hope am beginning the process of trying to return and get a refund on the other two shipments. Wish me luck!!!

3 January 2026
Unprompted review

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