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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, most reviewers were let down by their experience overall. Many customers frequently complained about receiving unexpected auto-subscriptions and noticing charges they did not recognize directly on their credit card statements. Reviewers also struggled heavily to secure refunds or successfully return unwanted items when attempting to resolve billing problems. Furthermore, people noted that the skincare items completely failed to deliver the promised results and felt heavily overpriced. Some reviewers were happy with efficient customer support responses and appreciated relatively prompt order delivery times. These consumers also appreciated when packages arrived safely with original boxes and provided a smooth, glowing skin appearance after application.

What people talk about most

Product

People report negative experiences with product, describing it as completely ineffective and a total waste of... See more

Order

Clients share negative opinions on orders, highlighting frustrating experiences with unexpected subscriptions... See more

Refund

Users describe negative interactions with refund requests, highlighting long delays and unfulfilled promises.... See more

Price

Customers consistently express deep frustration and disappointment regarding the high price of the products.... See more

Payment

Reviewers express dissatisfaction regarding unexpected subscription charges. Consumers report billing issues... See more

Reviews shaping this summary

Rated 1 out of 5 stars

My SO ordered a product ($174) from these thieves. They sent several e-mails like "order accepted" "order being processed" "order sent" and "order delivered", BUT the package was empty. When... See more

Rated 1 out of 5 stars

Zero star absolute scam. Advertising made one believe. Stupid me. These people should be arrested for false information. Wicked. God knows what’s in the bottle it certainly doesn’t do anything a... See more

Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH OLAVITA: Olavita is lying about monthly auto-shipments & they charge for products customer is unaware they have been automatically subscribed to receive. These products cannot... See more

Rated 1 out of 5 stars

It doesn’t do what it says it does! It doesn’t replace a facelift, any Botox softens muscles squinting so how can a muscle relaxant lift jowls , turkey neck or nasolabial folds. Most of the product i... See more


1.3

Bad

TrustScore 1.5 out of 5

528 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.3

All reviews

(528)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

olavita

thru paypal was Olavita bought, $245 was purchase, refunded was $124, Olavita wont refund $116 even tho i have email of $245 is my refund. ITS A SCAM.
Everything sent bavk in p.o. box
i received product in little boxes few were dented in the soft envelope. false advertising of answering 24/7, its an answering machine after few times then no answer.
payPal wont say why unless request & it takes 10days??
they agreed w seller but dont tell u why.
i sent tracking by emailed & gave girl tracking who then said there's a problem, she'd let me know. Do not order anything ftom OLIVATA scam.
You want to be careful of product stay in your 3 or 6 months.

27 May 2025
Unprompted review
Rated 1 out of 5 stars

I'm glad I read the reviews on trust…

I'm glad I read the reviews on trust pilot. I was going to buy some. I'm glad I didn't. Can somebody please tell me what to buy and where to buy it that is affordable. I've spent countless dollars at very respected companies and still can't find something that I can afford
that works

26 June 2025
Unprompted review
Rated 1 out of 5 stars

Not very happy

Not very happy. I did as others did, and tried to buy only 1 bottle to try it. I kept hitting the NO button right until the end. Then when I finalised the purchase, I was charged for 6 bottles. No should mean NO!

17 June 2025
Unprompted review
Rated 1 out of 5 stars

This company is a complete scam

This company is a complete scam. They overcharged me. I have yet to receive the product. They will not honor their 90-day money back guarantee. They do not actually respond to the emails, rather repeat the same unhelpful message over and over. They literally added extra items to my order and overcharged me for the ones I ordered.

18 June 2025
Unprompted review
Rated 1 out of 5 stars

Glad I read Trustpilot on Absolute Crap Olavita products!!ta

Glad I read Trustpilot!!!
I too thought the pictures were photoshopped, such deception..
Thank you Cathy T for taking the time to write a lengthy review and open our eyes to these rubbish products. I read your review and felt terrible for you that you were fooled and scammed out of nearly £120, it's disgusting. This makes me angry. I'm glad I read all your reviews thank you all so much

18 June 2025
Unprompted review
Rated 1 out of 5 stars

Red Flags Waving

Big red flag when I went to just buy one bottle to see if the hype was well earned. Paid for ONE bottle using PayPal. Directed back to site told my purchase wasn't complete (not true, payment processed as soon as placed) until I watched a self promoting video that cost me 10 minutes of life I won't get back. No, just want the one bottle. In that video I saw more photoshop than on any social media, that was my last and final wave of red flag that made me abandon the sale ship. Did what I should have done before placing order, checked reviews including Trust Pilot. Next went to PayPal, canceled payment and sent email to Olavita. I did receive a cancelation confirmation both PayPal and the company. Will play waiting game for refund. Shouldn't need to because reputable companies don't post payment until product ships. Third red flag that makes Olavita questionable.

14 June 2025
Unprompted review
Rated 1 out of 5 stars

THANK YOU SO MUCH TO EVERYONE THAT…

THANK YOU SO MUCH TO EVERYONE THAT REVIEWED this scam of a product...I was about to purchase 3 bottles but won't and will warn all the people I know not to buy it.....disgusting people they are to market such fraudulent serum and make out it is a miracle.

14 June 2025
Unprompted review
Rated 1 out of 5 stars

I ordered three bottles of this product…

I ordered three bottles of this product which was $99,95. When I used it, my face turned "Red". I contacted them stating that I was allergic to the product and I would be returning all three bottles and wanted a full refund. They asked for a photo of the bottles and also asked that I send them a photo of my face. I told them in the email that I did not have a photo since my first priority was to wash my face and hopefully get it off as soon as possible. I returned the bottles and they never refunded my money. They wanted the tracking number which I gave them. I also sent them a message stating I had received verification the product was delivered. They stated they would be processing the refund which I never received. I disputed the charge with my credit card and they gave me a full refund. This is a scam. Don't buy this product!

1 April 2025
Unprompted review
Rated 1 out of 5 stars

Disgraceful company - avoid at all costs

I ordered several items from this company, none of them worked - in fact it made my skin worse. When I tried to get a 90day money back guarantee they said I could not return the used bottles despite the fact that I had to use the products to find out they were no good. ~Then then said I had to pay shipping costs, there was a 5% restocking fee, and I had to take a photo. Disgraceful company - do not use them they do not honour the contract. I now have to go to my credit card supplier to see if they can help

2 June 2025
Unprompted review
Rated 1 out of 5 stars

BUYERS BEWARE!!!

BUYERS BEWARE!!!! I ordered my product through an ad from the News app on my phone. Due to Olavita’s system fault, I ended up ordering 8 bottles instead of three. In addition I didn’t even know the order went through as there was no proceed to purchase, once you enter your card details that’s it no backing out as you are charged as soon as that is provided. I tried sending the additional bottles back to China as that was the location given. Olavita kept saying I’ll get my refund once they get the returned products. DONT EVEN BOTHER. The bottles didn’t even get the clear from customs and after 6 MONTHS, the bottles were returned to me. Basically, you’ll never get a refund from them.

10 November 2024
Unprompted review
Rated 1 out of 5 stars

I did NOT buy this

I did NOT buy this, as I had my suspicions confirmed by the Trust pilot reviews. It’s sold on Amazon but there are no reviews on the site, which I thought strange. Be warned about the false Facebook promotions that are a massive scam.

1 June 2025
Unprompted review
Rated 1 out of 5 stars

No product delivered. Lied.

Never received my products. You basically stole $165.00 from me. I am furious, how can your company stay in business when you are a thief. Refund my money. You never delivered as you lied and said. You are a thief.

15 April 2025
Unprompted review
Rated 1 out of 5 stars

I would rate it a zero

I would rate it a zero, because I never received it. Was told it was delivered, I said I didn’t get it. They refused to give me back a refund or send me another one by never responding back. I think this is a scam.

27 May 2025
Unprompted review
Rated 1 out of 5 stars

I live by trust pilot and what others…

I live by trust pilot and what others say about products. The advertising of this olavita is very convincing I was almost swayed. I mean, who doesn’t want to look younger? One thing stopped me and it was the before and after photos. Whilst they looked promising, I realised I has a photo of me that, by use of a particular app, actually AGED me! My photo on the “aging” app could have been used to illustrate the before and after , in reverse!

I then went onto my trust pilot and sure enough there are enough concerns to persuade me not to buy so thank you all for posting.

24 May 2025
Unprompted review

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