Olectrical Reviews 

274
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Fast delivery, and the light looks stunning now it's up. Will definitely be looking for more to add to the garden.

Rated 3 out of 5 stars

Good service although the chat bot doesn't communicate with customer service. Chat said that second order would be included with first as made within an hour and so postal charge would be for... See more

Rated 4 out of 5 stars

Three item's, two different shipments. First shipment missing two items, upon emailing a was notified that they would be arriving next day, and they did 👍. The best price you'll find on that manuf... See more

Rated 5 out of 5 stars

Having purchased some strip lights from the company I decided to buy som more of the same as I was very pleased with the product. Unfortunately I could not find this again on the company's website (wh... See more

Company details

  1. Electronics store

Written by the company

Team Olectrical is a team of entrepreneurs passionate about technology and innovation, working towards getting life easy. Our goal on Olectrical is to provide a marketplace for sellers and a single place for the customer to buy all electrical products at a discounted price and also to save money, save energy and reduce the carbon footprint.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

274 reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(274)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Three item's

Three item's, two different shipments. First shipment missing two items, upon emailing a was notified that they would be arriving next day, and they did 👍.
The best price you'll find on that manufacturer and model in UK, and I spent some time looking.
How a company does when things don't go right, is a good measure for the quality of service.
Will be buying more electronics from them soon

20 September 2021
Rated 5 out of 5 stars

5' LED Batten 2-pack

Arrived sooner than I expected, easy to install, give a good amount of light. I was surprised by how slim the lights were, I didn't see any size info on the lights.

19 September 2021
Rated 5 out of 5 stars

Having purchased some strip lights from…

Having purchased some strip lights from the company I decided to buy som more of the same as I was very pleased with the product. Unfortunately I could not find this again on the company's website (which I think could be better) & therefore decided to telephone.I spoke with a young lady named Jay. Most helpful & dealt with my order with no problem as indeed she did when I later went back with a third order. On each occasion my order was delivered within two days & everything was fine . Many thanks to Jay for her most efficient & pleasant help.

16 September 2021
Rated 1 out of 5 stars

Both Light fitting showed up with dents…

Both Light fitting showed up with dents on them. Had no option to fit them as was too short notice to replace them.

19 August 2021
Olectrical logo

Reply from Olectrical

Dear Mr. Holder,
We are sorry to learn that you had issues with your order. With electrical products, especially tubelights, there are chances of damage during transit and that is the reason we have a 30 days return policy and free replacement for faulty items. The best way to resolve the matter is to get in touch with our customer services team. One of our customer service assistants will get in touch with you soon to help you with this matter. If you have any further concerns, please get in touch with us at info@olectrical.co.uk

Rated 5 out of 5 stars

All good arrived promptly goods as…

All good arrived promptly goods as advertised. No problem would definitely recommend

15 August 2021
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Reply from Olectrical

Thank you very much for taking time out to write a review for us and for considering us for recommendation. Much appreciated.

Rated 5 out of 5 stars

Very good service and wi-fi cameras…

Very good service and wi-fi cameras work very well with excellent performance pictures from the cameras are excellent would buy again.

13 August 2021
Olectrical logo

Reply from Olectrical

Thank you so much for taking time out to write a review for us. We are glad that you liked our product and service. Thank you for your business and we hope to do more business with you in future.

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