Ölend Reviews 1,919

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 793 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, thoughtful design, and versatility, often highlighting how well they meet everyday needs and complement various styles. Many appreciate the comfort and functionality of the bags, noting their spaciousness, lightweight feel, and durable materials. The delivery service is frequently mentioned as quick and efficient, with items arriving on time and well-packaged. However, some people experienced issues with delivery times, with orders being delayed or stuck in transit, leading to frustration. A few customers also noted that the padding in shoulder straps shifted or that the bag capacity was smaller than expected for certain models. There were also isolated concerns about product durability after a few months of use and difficulties with pre-orders.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its quality, design, and versatility.... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the excellent quality of the... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and timely... See more

User experience

Reviewers highlight positive aspects of user experience, praising the user-friendly website with clear... See more

Order

Customers had positive experiences with order, praising the ease of ordering, quick delivery, and well-packed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Haven't worn any other bag! It really is everything that's mentioned in the product characteristics. Super comfortable, gets complimented all the time and fits my everyday needs, including the work l... See more

Rated 5 out of 5 stars

I really like this backpack, which is why I'm giving it 5 stars. It's really well-made. However, I'm a bit disappointed that the padded material inside one of the shoulder straps has already shifted d... See more

Rated 5 out of 5 stars

I have now acquired several bags, with the last one coming hopefully by the 24th of December. I have so many because they are a combination of coziness and elegance and obviously I really like them!... See more

Rated 5 out of 5 stars

I am obsessed with my Ölend collection. I own the Ona Soft, Nico, and Nuage bags, and they are all exceptional. The Ona Soft is my daily workhorse—it fits everything and the padded straps are a l... See more


Company details

  1. Bags and luggage shop

Written by the company

We create the perfect tool for the modern explorer like you are. Exceptional bags for your greatest adventures. Designed in Barcelona.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

A little snug for big laptop, but otherwise great!

Shipped really fast, and I love the quality of the bag. My one issue is that despite being advertised as being able to fit larger laptops, it just barely fits, and leaves room for little else. That said, the nice puffy shoulder strap helps me haul my heavy laptop more comfortably, so all in all this is a great purchase, and I want more colors!

22 October 2025
Unprompted review
Rated 5 out of 5 stars

A 10 out of 10 experience

A 10 out of 10 experience. I love the product (dumpling bag). It looks like good quality, has a nice finish and was exactly as I imagined it. I can't wait to put together some cool outfits with this bag! Thank you very much, Olend Team!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Love my Ona!

Really love this brand! I got the Compact Ona and it’s perfect for my needs — would be a 11/10 if it had a zipper! The shipping was super fast and everything went smoothly.
I had actually bought one in the past but had to cancel due to timing issues. The team was lovely and very helpful back then, so I’m really happy I was able to get it this time!

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Instagram tips

I was between two colors and from the instagram (as I was instructed by Olend staff) I got to choose cherry red which eventually was a great choice for me. Also, the bag was delivered on time, as orginally predicted. I got the ONA COMPACT model which is great for every day use but if only I have seen the instragram video of the ONA sizes before I order it (it was aired a long time ago and I did not scroll down so much), then I would have choosen ONA regural size to load more stuff. Anyway, the quality is excellent, really light and confortable and of course water proof, ideal for winter time. I would say a great buy. So, I would recoment to those that upload photos on Instagram to give some information of the color/size they have bought and for the Olend Staff to upload more frequently videos of the products in real life and explaining the sizes.

7 October 2025
Unprompted review
Rated 4 out of 5 stars

Nice bags in so many colors

I really like the bags, especially the small ones, and I trully appreciate that it comes in so many colors to chose from. The shipment was also really fast.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Iconic and versatile OnaSoftBag

The bag is super versatile! Super confortable and usefull during sunny and rainy days. It's iconic! It gives a plus in every outfit you wear and it fits well with all kind of styles.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

my new ona bag

I'm enjoing my new Ona bag which is resistant and soft at the same time. i received exactly what i expected from this product.
Also,I had the opportunity to deal with the customer service staff and they were extremely efficient and kind. A pleasure.

1 October 2025
Unprompted review
Rated 4 out of 5 stars

Micro Ona but too short a strap 🥹

Order, shipping and product have been top quality. However I am quite disappointed as I ordered the micro ona and the strap is too short for me, making it very comfortable to carry. I was very excited to receive my ona and now I am always going for another bag as I literally can’t use it when I’m on the move.

I contacted the brand but I was told I can’t get a longer handle. Please review and make longer straps available for fuller girls like me ❤️

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful and very useful bag

Beautiful and very useful bag. The material is of a very good quality, the zipper on the side works perfectly. I love its versatility. It definitely met my expectations. Next time I will buy a more vivid colour. Thank you

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Disappointîng

Cheap, unpracticale, no Safe closures, no large and Safe inside pocket. Bad value for money

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Compact Ona Soft Bag

I bought a compact Ona soft bag and I'm extremely happy with my purchase. It's really practical, with several pockets for better organization, great for everyday use, work, and the gym. Lightweight, spacious, and of course, super trendy. I'll definitely be buying one or two more 🤭🤭

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Dumpling bag 10/10

Since I first saw the Dumpling bag, I fell in love with it and knew it was exactly the bag I had been looking for. I bought it in Chocolate, which at that time was sold out, but I sent a DM to the Instagram page and they quickly replied that it would be back in stock soon. A couple of days later, I pre-ordered it, and it was shipped in less than a week. Amazing! The materials are very good and the design is just perfect — super practical and easy to style with anything. I love it!

20 October 2025
Unprompted review
Rated 5 out of 5 stars

I loveee the bag

I loveee the bag, the size, color and the space!!. Everything is amazing it doesn’t even hurt my shoulder when i wear it. It fits my 13 inch laptop and all my uni stuff. Will totally buy from the brand again🤎🤍

22 September 2025
Unprompted review

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