Oliver Reilly Estate Agents Reviews 

144
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, helpfulness, and friendly demeanor. The team is often described as supportive, going above and beyond to ensure a smooth and stress-free process. Reviewers highlight outstanding communication, with staff being readily available, responsive, and keeping them well-informed throughout. Many people appreciate the efficient and knowledgeable service, noting that the company takes customer service seriously. The personalized approach and determination to achieve successful outcomes are frequently mentioned by satisfied customers.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

People report positive experiences with service, highlighting the professionalism, knowledge, and efficiency... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the outstanding communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Buying and selling new homes is never easy, but Oliver and his team have done everything they could to make it as smooth as possible. Following Oliver's initial visit, and speedy sale, my main contac... See more

Rated 5 out of 5 stars

We recently sold our house through Oliver Reilly estate agents. This can be a very stressful time but Oliver and his team were excellent in keeping us fully informed throughout. Oliver himself always... See more

Rated 5 out of 5 stars

I cannot recommend Sarah at Oliver Riley highly enough. From our very first valuation meeting, She demonstrated an exceptional understanding of the local market and provided realistic, strategic adv... See more

Rated 5 out of 5 stars

Our son recommended Oliver to us having had experience in buying and selling property with him. We found his recommendation justified. Oliver and his team, for us it was Melody and Vicki, were always... See more


Company details

  1. Estate Agents

Written by the company

We have a strong passion for property and a desire to deliver excellent customer service. Covering all aspects of residential property sales, we promote our properties to the widest possible audience, with eye-catching and creative marketing, whilst also entrusting out traditional beliefs of offering a High Street location. We pride ourselves on regular effective communication and aim to deliver results in a timely fashion.


Contact info

4.8

Excellent

TrustScore 5 out of 5

144 reviews

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4.8

All reviews

(144)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

What every Estate Agent wishes they could be...

My Sister and I sadly losed our Father in February 2021, and as executors we had to deal with his affairs including the sale of his flat in central Newark.

After contacting 2 other Estate Agents we chose Oliver Reilly, for both of us this was a bit of a gamble as Oliver is a new business in Newark.

I called Oliver and he came straight round to the flat, we talked about the flat and he provided details of similar properties in the area to back up the sales price, however for us and more importantly he listened and was sympathetic and empatheitic under the circumstances.

Oliver lined up viewings and within about 48hrs had a firm offer, unfortunately the buyers backed out a day later.

Whilst we felt gutted, Oliver was very positive and reassuring, and advised he already had another potential couple interested, he contacted them and made an appointment for them to view the property.

An offer was made and accepted. During the process of obtaining probate Oliver kept ourselves and the buyers up to date, he reassured us that the buyers were still interested even after waiting several months, and also kept the buyers informed of progress.

Olivers strap line is "Passionate about Property", and he certainly is. He is professional, calm and very level headed. Nothing fazed him and he got the sale across the line for the asking price even when it seemed that probate was never going to finish.

We want to thank Oliver for his conduct, as having someone like Oliver on our side to sell at a very raw time made things just that little bit easier and took a lot of pressure off.

I have and will continue to recommend Oliver Reilly to friends and family and will use him again if needed in the future.

2 December 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thanks James. What a fantastic review. Thank you for 'taking a chance' on a new business. It was a very bumpy road, due to the nature of the sale but I am delighted we reached a positive outcome, for all parties involved. Thank you for flying the flag for my business, it means more than you will ever know! Regards, Oliver

Rated 5 out of 5 stars

Oliver provides an excellent service!

Oliver provides an excellent service!
This man keeps you up to date with your house purchase and chases those solicitors!
Recommended!!

23 November 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thanks Phil. Really appreciate you taking the time to provide a review. Hope to work with you again in the future. Best wishes. Oliver

Rated 5 out of 5 stars

From start to finish

From start to finish, Oliver was friendly, helpful and reassuring when I was having a bit of a panic!
Could not fault the service given and when I went to collect the keys for my new house he gave me a gift box with different goodies inside. Was a lovely gesture on a very stressful day. Thank you

23 November 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thanks Clare. We certainly had a rocky ride, which was way out of our control but I am delighted we managed to get your purchase over the line. A brilliant moment for everyone involved. Thank you for your review, it is hugely appreciated. Oliver.

Rated 5 out of 5 stars

Great Estate Agent at last! Over the years like many I had lost…

Over the years like many I had lost faith in Estate Agents! We were lucky to use Oliver Reilly in trying to buy a house he was advertising. He has shown that there is a Hard working, honest estate agent out there that can be trusted to work hard not only for those selling but also those buying. Well done Oliver, keep up the great standard you have set.

14 November 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thanks you for your very kind words Mr Low. It was a pleasure to assist you as much as possible. I wish you all the very best for the future and hope we can catch up in the new year! All the best. Oliver

Rated 5 out of 5 stars

Excellent service highly recommended

We highly recommend Oliver, from the start of the process to the completion of sale, his communication and overall service was second to none. Very pleased we chose this company to sell our property and would definitely use again. Thank you

13 November 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thank you Mr & Mrs Locke. What a pleasure it has been. Thank you for being fantastic vendors and for giving me the chance to sell your lovely home. Best of luck with the build and I hope our paths cross again in the future. Best wishes. Oliver

Rated 5 out of 5 stars

Professional

Professional, knowledgable and personable. These are few out of the many positive words I could use to describe Oliver.

Oliver’s has gone above and beyond helping me over the past 4 years with my own properties whether it is buying, selling and renting, always delivering and getting the results fast and efficiently through an outstanding level of quality of work. Oliver will comeback on a sunny day to make sure he has got the perfect outside shot of your home you wish to sell. Always that bit extra!

Oliver’s passion for the job and helping his customers unmatched. It is always a pleasure to see him and it is great to know as a customer that whatever my endeavour I can always rely on Oliver to get me sorted out.

Today marks the day of another completion with Oliver being there every step of the way for both myself and the current vendors. Truly exceptional.

Oliver, thank-you

2 November 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Bill,
Its always a pleasure to help and assist where possible.
Best of luck with the newest addition to your portfolio and I look forward to assisting you where I can in the near future.
Oliver

Rated 5 out of 5 stars

Brilliant Estate Agents

Recently bought a new home through Oliver Reilly Estate Agents and can’t praise the service highly enough. Very professional, great communication, made sure we were always kept up to date and things progressed smoothly. No hesitation to highly recommend.

2 November 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thank you for your kind words and for being part of a very smooth and most importantly, a successful transaction. An enjoyable process for all parties. Best of luck with your new property! Oliver

Rated 5 out of 5 stars

Professional, knowledgeable and exceptional

Oliver is very knowledgeable in his field and is always on the other end of the telephone to discuss any queries (even on weekends). Oliver is friendly, supportive and honest and will always do his upmost best to provide top quality service for everyone. We won’t use anyone else.

1 November 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thank you Aimie. It is always a pleasure working with you and long may that continue! Olive r

Rated 5 out of 5 stars

Professional and friendly service

We have used Oliver a few times now. The first was to sell my property, then to sell my parents property and lastly for a valuation. We have found Oliver so helpful, friendly and professional. We would highly recommend speaking to Oliver for all your property needs!

20 October 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thank you Carrie. A pleasure, as always. Best of luck with the final touches with your beautiful home. It was a joy to see the transformation and I hope we can work together again in the future Thanks for supporting my new business! Oliver

Rated 5 out of 5 stars

Oliver Reilly….the best estate agent in the town

Oliver is the consummate professional. Nothing is too much trouble for him and his communication skills are excellent. He guided our sale from day one to completion and linked excellently with our local solicitor, Selina Turner at Larken and Co. By far the best estate agent we have ever dealt with.

18 October 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thank you Steve. I will never forget the pride I felt when being instructed to sell your lovely home. That energy has never left from day one. I am so pleased we were able to get the sale over the line. I wish you all the best for the future and know we'll be in touch soon! Regards, Oliver

Rated 5 out of 5 stars

Property purchase review

I recently purchased my new property through Oliver and I couldn’t recommend him enough! The company slogan says it all, ‘passionate about property’ and that he certainly is! Nothing is ever to much trouble for Oliver. Continuously professional, personable and informative throughout. I would confidentially recommend his services to anyone. Oliver Reilly Estate Agents may be in its infancy but don’t let that deter you… Oliver has extensive knowledge of the market and a fantastic forward thinking approach that outshines the competition. I have no doubt that the future will remain extremely bright. Thanks again Oliver.

4 October 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thank you for you lovely words Sophie. It was my pleasure to assist you with your purchase. I am hugely grateful for the support you have shown. I am confident you and Bertie will be very happy in your superbly stylish home! Don't be a stranger! Regards, Oliver

Rated 5 out of 5 stars

Oliver succeeded in showing and selling…

Oliver succeeded in showing and selling my property which was very difficult and challenging due to property market forces.
All communications between ourselves was and continues to be professional clear and back up with email.
Fantastic service from start to finish.

4 October 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thank you Mark. We got their in the end!!! Thanks for your support and all the best for the future. Oliver

Rated 5 out of 5 stars

5 star 🌟 and Kind hearted!

Well what can we say! Words will never be enough. Oliver offers a 5 star service, the care and compassion he puts into not only his work but to ensure everything you need it sorted. We bought our first house with Oliver, it was stressful and overwhelming with daunting moments but Oliver did his job plus everyone else's. He explained things we didn't know, chased all parties and companies to ensure the sale was sorted. Went out of his way to go above and beyond. Would never use anyone else, Oliver is your esate agent king! Thanks for everything Oliver!

3 October 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

A real pleasure Nicole. Thank you for your humbling words. It great to assist you in purchasing your new home, I just know you will make the house amazing, in time. Best wishes for the future to you and your family and hope our paths cross again in the future. Regards, Oliver

Rated 5 out of 5 stars

Superb experience

From start to finish nothing was too much trouble. Communications superb, overall a great experience. I would thoroughly recommend their services.

2 October 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thank you Simon. A pleasure to work with you. Hope you have settled into your home ok. Thanks for the support. Oliver

Rated 5 out of 5 stars

Superb service from start to finish

Superb service from start to finish. Very attentive but not pushy, great communication & very professional. Would highly recommend & will use again for sure.

2 October 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thanks for your kind words Iain. Great working with you again. Regards, Oliver

Rated 5 out of 5 stars

Oliver Reilly estate agent I highly recommend

Oliver kept me well informed throughout my purchase. He regularly telephoned as well as email. Oliver went the extra mile at all times. He was always prompt and professional at house viewings. If in the future I need to sell my house I will definitely use Oliver Reilly.

2 October 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thank you Andrea. It was a little nervy with the proposed dates at the end, I am so pleased we managed to meet our deadline and I wish you years of happiness in your new home! Regards, Oliver

Rated 5 out of 5 stars

We recently sold our property through…

We recently sold our property through Oliver Reilly. Throughout the whole process Oliver kept both us and our buyer informed and went above and beyond his remit. Without him the experience would of been even more stressful than moving normally is! He did not only the work required of him but that of other 'professionals' who weren't anywhere nearly as efficient. I have sold numerous properties and Oliver is the only estate agent I will use again, I wouldn't hesitate to recommend him to anyone.

9 September 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thank you Jenny. I am so grateful for the chance to work with you and sell your lovely home. I hope you are settled in your new home and hope our paths cross again in the future.
Best wishes. Oliver

Rated 5 out of 5 stars

Amazing, personal, informative service from Oliver Reilly

I cannot recommend Oliver Reilly Estate Agents enough! I bought my house with Oliver Reilley as the agent, the service I received was 5 star. From my original contact to book a viewing to the last contact when I received my keys, has been amazing! It’s a personal, caring, informative service that I cannot fault. Oliver himself makes the experience much easier and clearer for me as inexperienced buyer, there was contact weekly and so much support from him personally pushing the sale through and making the process less stressful and quicker for myself.

7 September 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thank you Sarah. It won't quite be the same without our regular phone calls and updates. I hope you have settled into your new home well. Don't be a stranger whenever you are in Town. Best wishes. Oliver

Rated 5 out of 5 stars

If Oliver had been in business a year…

If Oliver had been in business a year ago I would of undoubtedly put my property on the market with him. Luckily enough though I was able to purchase my new chapter with him instead & I’m so grateful. Oliver, is hard working, passionate and professional, he is extremely responsive and nothing is too much trouble. The journey & experience of my property purchase was stress free from the first viewing to completion, he went above and beyond and I couldn’t thank him enough. I would highly recommend his business to anyone. You have a bright future Oliver, keep doing what you’re doing and you’ll fly!

28 August 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thank you so much Adrianna. It was a thoroughly enjoyable process to deal with you from start to finish and a pleasure to find your long term home. I just know you will make it amazing! Thanks again, Oliver

Rated 5 out of 5 stars

Excellent

I cannot recommend Oliver enough, he has been a pleasure to deal with and has made a very stressful situation go very smoothly. Oliver knows the market well and his advise has been excellent, he even answered my queries late at night.
I have been very impressed with the professional service and wouldn’t hesitate to use Oliver again in the future. Thank you!

21 August 2021
Unprompted review
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Reply from Oliver Reilly Estate Agents

Thank you Lisa. It was been a pleasure to assist you. Best wishes for the future. Oliver

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