Oliver's Travels Reviews 3,383

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 682 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and efficiency, making the booking process smooth and easy. Many people appreciate the personalized approach and the staff's knowledge in finding suitable locations and accommodations. Reviewers frequently highlight the excellent service, noting quick response times and a seamless overall experience when arranging their holidays. The company is often commended for its ability to secure bookings quickly and provide timely pre-arrival details. However, some customers reported dissatisfaction with sanitation issues at properties and the company's response to these problems.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Booking process

Clients share positive opinions on the booking process, consistently describing it as easy, smooth, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Holidays

Consumers find holidays to be positive, often describing them as gorgeous and relaxing. Many reviewers... See more

Location

Customers had positive experiences with location. Many reviewers praised the assistance received in finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I stumbled upon Oliver’s Travels while looking for a property in Norfolk. The website is excellent and easy to use and the selection of properties is both beautiful and practical. I made an on... See more

Company replied

Rated 5 out of 5 stars

Francesco was so helpful. This was our first time booking a villa through Oliver’s Travels and we needed some ideas and inspiration. Francesco sourced a list of suitable locations, all within budget... See more

Company replied

Rated 5 out of 5 stars

I understand to choose the holiday house (not a small amount of money) is much about personal taste, but Jacqueline helped me explore some options and gave her advice for different options, very profe... See more

Company replied

Rated 5 out of 5 stars

Booking through Oliver's Travels is so smooth and such a pleasure. No hassle at all either phoning or emailing them. Having dealt with Francesco firstly and then amending our booking to add an extra... See more

Company replied


Company details

  1. Vacation rental

Written by the company

Oliver's Travels brings you over 9000, unique and quirky villa holidays and chateaux to rent across UK, France, Italy, Spain, Greece, Croatia, Portugal, Cyprus and the Caribbean.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Stress-free booking

Our sales consultant, Veronica, was excellent at helping us book our villa and confirming our special requests. Quick and friendly communication, which has made booking a group holiday stress-free!

23 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Dear Carly,

Thank you for your lovely feedback! We’re delighted to hear that Veronica made your booking experience stress-free and handled your special requests so efficiently.
We truly appreciate your review and look forward to helping you enjoy a fantastic group holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Great service and great villas.

We have just booked our third villa with Oliver's Travels and once again have had first class service from Harry Maw and his colleagues. Each time that we book we are impressed with the standard of service from Harry and the team, who are helpful and informative. The villas themselves have been brilliant, and we are sure that the next one will be the same!

21 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Neil,

Thank you for your continued trust in us! We’re delighted to hear that Harry and the team once again provided excellent service and that you’ve enjoyed the high standard of our villas.
We look forward to your next stay!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Oliver's travel is top and Samantha is…

Oliver's travel is top and Samantha is brilliant. A site that is reachable ! What a wealth...Swift in replying and clear information, well done!

22 January 2026
Unprompted review
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Reply from Oliver's Travels

Hi,

Thank you for your lovely review! We’re so pleased to hear you had such a positive experience and found our team responsive and informative. Samantha will be delighted to receive your kind words, and we truly appreciate your feedback!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

The Olivers Travels agents are very helpful any time

The staff and the agents at Olivers Travels are very nice and very helpful for any question

22 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Patricia,

Thank you for your kind feedback! We’re delighted to hear that our agents are always helpful and that you found our team friendly and supportive.
We really appreciate your review and look forward to assisting you again soon!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Really good service

Really good service from Samantha
Great cottage booked and used my VIP points
Happy Easter to us 😍

21 January 2026
Unprompted review
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Reply from Oliver's Travels

Hi,

Thank you for your lovely review! We’re delighted to hear that Samantha provided such great service and that you found a wonderful cottage using your VIP points, what a perfect Easter treat!
We hope you have a fantastic stay and look forward to welcoming you again soon.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Excellent Search

Ran across Oliver’s Travels searching for villas in Spain and France. I worked with Adelaide Daniel from their team who was excellent. Adelaide found fantastic options at all three locations I requested which all met the specific requirements we needed for our group. I will definitely start my next search with Adelaide and Oliver’s Travel!

20 January 2026
Unprompted review
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Reply from Oliver's Travels

Hi Guy,

Thank you so much for your wonderful review! We’re delighted to hear that you had such a great experience searching with Oliver’s Travels and that Adelaide was able to find fantastic options that perfectly matched your requirements. She’ll be thrilled to know you plan to start your next search with her.
We really appreciate your kind words and look forward to helping you again!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Oliver's sales consultants à first step to client's satisfaction.

Oliver's travel sales consultants are very reactive and professional, well in line with customer's requests, they have a clear communication with property's owners to build client's satisfaction.
Harry Mow, Oliver's sales consultant opened the dialog with my last booking 's client on things to do and to visit in my property's area. It opens an opportunity for me to focus on client' s interests and to help him prepare his visit well in advance. It secures the booking on client's satisfaction.

21 January 2026
Unprompted review
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Reply from Oliver's Travels

Hi Eric,

Thank you for your kind feedback! We’re delighted to hear that our sales consultants, and especially Harry, played such a positive role in supporting your booking and enhancing the client experience. We really appreciate your trust and look forward to continued collaboration.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Working with Evie throughout this…

Working with Evie throughout this booking process has been fantastic. She’s been responsive right away with any questions I had, or was able to find them out for me. I would recommend working with her!

21 January 2026
Unprompted review
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Reply from Oliver's Travels

Hi Meili,

Thank you so much for your lovely review! We’re delighted to hear that working with Evie made your booking experience such a positive one.
We really appreciate your feedback and look forward to assisting you again in the future!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Fast & efficient

Fast & efficient
Very quick response fronm Jacqueline to my request. I knew the property, so a simple booking task. Interface is slick.

20 January 2026
Unprompted review
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Reply from Oliver's Travels

Hi,

Thank you for your feedback. We’re pleased to hear that Jacqueline responded quickly and that you found the booking process and interface smooth and efficient.
We look forward to helping you again in the future.

Best wishes,
Oliver's Travels

Rated 4 out of 5 stars

Easy booking

Samanta was responsive after my online search and ensured that the hosts confirmed the availability of the dates in a timely fashion.

20 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Jeremy,

Thank you for your review. We’re delighted to hear that the booking process was easy and that Samanta was responsive and helpful in confirming availability quickly.
We hope to assist you again with a future stay.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Samanta made such a positive difference!

Samanta was efficient, reassuring and put me around my ease, as we sorted a problem that arose from our end with holiday dates.

Her manner and attitude and speediness made such a difference to my experience.

20 January 2026
Unprompted review
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Reply from Oliver's Travels

Hi Amanda,

Thank you so much for your kind feedback! We’re delighted to hear that Samanta was efficient, reassuring, and able to put you at ease while resolving the issue with your holiday dates. Her manner, attitude, and promptness truly make a difference, and we’re so pleased this was reflected in your experience. We really appreciate your review and look forward to assisting you again!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

First time using Olivers Travels

This is the first time we have used Olivers Travels and so far we are extremely impressed with the professional, efficient and friendly service. They say someone will call you back within a minute of ringing them initially......and they did WOW how's that for service.
Francesco the sales consultant who was dealing with our booking was brilliant, he made it all easy getting everything sorted quickly without any problems. Would definitely recoomend them.

17 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Michael,

Thank you so much for your fantastic review! We’re thrilled to hear that your first experience with us has been such a positive one. It’s great to know our call-back promise impressed you and that Francesco made the booking process smooth and stress-free.

We truly appreciate your recommendation and look forward to helping you plan many more wonderful holidays in the future!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Francesco made the booking process very…

Francesco made the booking process very fast and kept everything simple. A very efficient and friendly approach. Many thanks.

14 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Charlie,

Thank you for your kind feedback! We’re delighted to hear that Francesco made the booking process fast, simple, and efficient. Your appreciation means a lot, and we look forward to assisting you again in the future!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

First time Booking with Oliver’s…

First time Booking with Oliver’s Travels and the experience has been amazing. Very professional and couldn’t have been more helpful

18 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Ian,

Thank you so much for your wonderful feedback! We’re thrilled to hear that your first booking experience with us has been such a positive one.
It’s great to know our team was able to be so helpful and professional.
We truly appreciate your kind words and look forward to welcoming you again in the future!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Great service

Great service from Samanta thank you

16 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi,

Thank you for your kind review! We’re delighted to hear that Samanta provided great service. Your feedback is much appreciated, and we look forward to assisting you again soon!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Thank you Daryl for your fast response…

Thank you Daryl for your fast response to my change request and working a long day to get it done!

16 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi John,

Thank you so much for your kind feedback! We’re delighted to hear that Daryl was able to assist with your change request so promptly and efficiently.
Your appreciation means a great deal, and we’ll be sure to pass on your thanks to him.
We look forward to helping you again in the future!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Friendly helpful service

Our Sales Consultant, Francesco, was friendly and efficient, always returning phone calls and emails promptly to help us find the right property and secure the dates we wanted.

3 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Jacqueline,

Thank you very much for your kind feedback. We’re delighted to hear that Francesco provided friendly, efficient service and was able to help you find the right property and secure your preferred dates. We’ll be sure to pass on your comments to him.
We look forward to assisting you again in the future.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Great service! Quick, easy booking with Samanta!

Samanta was very responsive and helpful, immediately emailing or calling back, (although I missed the calls I got a voicemail) Great service!! I would use again.

15 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Cath,

Thank you for your wonderful review! We’re thrilled Samanta could make your booking quick and easy, and we’re delighted you’d choose to book with us again.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Our agent at Oliver's Travel was…Adelaide Daniel

Our agent at Oliver's Travel was thorough, prompt, professional and a delight to work with!

12 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Kathleen,

Thank you for your lovely feedback! We’re delighted to hear your experience with Adelaide was so positive and enjoyable.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

I was having a lot of trouble trying to…

I was having a lot of trouble trying to get into my account to book another holiday and eventually was able to ring. Francesco was incredibly helpful and efficient and within minutes he had reserved, and then booked my holiday all the while emailing to confirm what he'd done then calling to check I was happy.

12 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Carolyn,

Thank you for your wonderful feedback. We’re so pleased Francesco could assist quickly and efficiently, making sure everything was confirmed and that you felt supported throughout the booking.

Best wishes,
Oliver's Travels

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