I stumbled upon Oliver’s Travels while looking for a property in Norfolk. The website is excellent and easy to use and the selection of properties is both beautiful and practical. I made an on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Oliver's Travels brings you over 9000, unique and quirky villa holidays and chateaux to rent across UK, France, Italy, Spain, Greece, Croatia, Portugal, Cyprus and the Caribbean.
Chester House, 1-3 Kennington Park Rd, Brixton Rd, SW9 6DE, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time booking with Oliver's Travels and was pleasantly surprised by the ease of the transaction and responsiveness of the agency. Worked directly with Veronica who was very helpful and kept me apprised right up to the booking. Was lucky to have landed with her.

Reply from Oliver's Travels
Smooth booking process and great communication from Harry.

Reply from Oliver's Travels
Harry has been great to deal with. A trip to Mallorca was arranged extremely swiftly and smoothly and all on a bank holiday!

Reply from Oliver's Travels
Jacqueline Torrisi @ Oliver's Travels really helped me find a great holiday property which met all the needs of my group. Her knowledge of the properties and her ability to marry these with me needs was really impressive.

Reply from Oliver's Travels
So lovely to have a travel agents that actually phone you rather than doing everything online/via email. Samantha was really helpful and efficient.

Reply from Oliver's Travels
Francesco was so helpful. This was our first time booking a villa through Oliver’s Travels and we needed some ideas and inspiration. Francesco sourced a list of suitable locations, all within budget and fitting our description. We booked one within 24 hours. Highly recommend

Reply from Oliver's Travels

Reply from Oliver's Travels
We booked our first family holiday through the site. It was easy, and the reviews wee awesome!
Follow up contact over the phone has been nothing but professional. Fantastic

Reply from Oliver's Travels
Great customer service, particularly Samanta, who went out of her way to sort out various problems for us. Thanks team!

Reply from Oliver's Travels
A wonderful holiday. Amazing hosts, a beautiful house and location and an all round amazing stay! Thank you so much.

Reply from Oliver's Travels
Booking summer holiday.
Very quick response to queries.
Professional and friendly.
Helped when help was requested.
Couldn't fault the support and advice given.

Reply from Oliver's Travels
It was my first time booking with Olivers Travel now we have a commercial agreement with them. Really impressed with the service given by Fern and Charlotte - friendly and efficient and a great selection of villa offerings

Reply from Oliver's Travels
The support received from Harry Maw via active chat was extremely helpful.
He responded quickly to my query regarding a particular villa and sourced 3 stunning alternative options for our preferred dates.

Reply from Oliver's Travels
Had a call with Veronica and she had all the information we needed straight away for us to book our Villa with her, everything was so easy.

Reply from Oliver's Travels
So far, my experience of booking a house with Oliver’s Travels and, in particular, the fast & efficient response to my queries by Alberto, has been a joy and made everything pleasant and streamlined.

Reply from Oliver's Travels
Very smooth customer service for the second time using Oliver's Travels. Was thrilled to be able to use my VIP credit just in the nick of time, and found Francesco massively helpful and efficient.

Reply from Oliver's Travels
Francesco made every effort to provide not only what I was asking for but also added a number of surprises that equate to what a holiday is really all about. Going on holiday means finding those experiences not found in everyday life. Francesco made all avenues of opportunity availble to make the holiday truly remarkable.

Reply from Oliver's Travels
I used Jacqueline @ Olivers' in March 2026 and found her and the OT site, exceptional.
I might be the world's fussiest traveller and Jacqueline showed she does a difficult job well; always prompt in her responses. Always positive & anticipatory in her service. Uncommon in my experience.
OT deserve praise for their website and including property floorplans. Hallelujah.

Reply from Oliver's Travels
Samanta was ABOVE AND BEYOND. Due to personal issues needed to reschedule; she made everything happen and was patient, organised and above all really kind.

Reply from Oliver's Travels
Jacqueline was really helpfull and made the booking process very easy and stress free.. looking forward to our 3rd holiday with Olivers

Reply from Oliver's Travels
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.