Oliver's Travels Reviews 3,385

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 682 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and efficiency, making the booking process smooth and easy. Many people appreciate the personalized approach and the staff's knowledge in finding suitable locations and accommodations. Reviewers frequently highlight the excellent service, noting quick response times and a seamless overall experience when arranging their holidays. The company is often commended for its ability to secure bookings quickly and provide timely pre-arrival details. However, some customers reported dissatisfaction with sanitation issues at properties and the company's response to these problems.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Booking process

Clients share positive opinions on the booking process, consistently describing it as easy, smooth, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Holidays

Consumers find holidays to be positive, often describing them as gorgeous and relaxing. Many reviewers... See more

Location

Customers had positive experiences with location. Many reviewers praised the assistance received in finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I stumbled upon Oliver’s Travels while looking for a property in Norfolk. The website is excellent and easy to use and the selection of properties is both beautiful and practical. I made an on... See more

Company replied

Rated 5 out of 5 stars

Francesco was so helpful. This was our first time booking a villa through Oliver’s Travels and we needed some ideas and inspiration. Francesco sourced a list of suitable locations, all within budget... See more

Company replied

Rated 5 out of 5 stars

I understand to choose the holiday house (not a small amount of money) is much about personal taste, but Jacqueline helped me explore some options and gave her advice for different options, very profe... See more

Company replied

Rated 5 out of 5 stars

Booking through Oliver's Travels is so smooth and such a pleasure. No hassle at all either phoning or emailing them. Having dealt with Francesco firstly and then amending our booking to add an extra... See more

Company replied


Company details

  1. Vacation rental

Written by the company

Oliver's Travels brings you over 9000, unique and quirky villa holidays and chateaux to rent across UK, France, Italy, Spain, Greece, Croatia, Portugal, Cyprus and the Caribbean.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

First time booking with Oliver's

First time booking with Oliver's Travels and was pleasantly surprised by the ease of the transaction and responsiveness of the agency. Worked directly with Veronica who was very helpful and kept me apprised right up to the booking. Was lucky to have landed with her.

10 April 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Christopher,

Thank you so much for this 5-star review for our dear Veronica. She is a superstar and we know it well. We hope this is the first of many more bookings to come. Have a lovely time abroad.

Best regards,
Oliver's Travels

Rated 5 out of 5 stars

Smooth booking process and great…

Smooth booking process and great communication from Harry.

6 April 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi,

Thank you for your kind feedback! We’re delighted to hear the booking process was smooth and that Harry provided great communication. We hope you have a fantastic stay!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Speedy and efficient

Harry has been great to deal with. A trip to Mallorca was arranged extremely swiftly and smoothly and all on a bank holiday!

6 April 2026
Unprompted review
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Reply from Oliver's Travels

Hi Graham,

Thank you for your feedback! We’re delighted to hear that Harry made arranging your Mallorca trip so speedy and smooth, even over a bank holiday. We hope you have a fantastic holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Jacqueline Torrisi @ Oliver's Travels…

Jacqueline Torrisi @ Oliver's Travels really helped me find a great holiday property which met all the needs of my group. Her knowledge of the properties and her ability to marry these with me needs was really impressive.

7 April 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi,

Thank you for your wonderful feedback! We’re thrilled that Jacqueline could help you find the perfect property and that her expertise made the process so smooth. We look forward to assisting you again in the future!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Great Travel Agents

So lovely to have a travel agents that actually phone you rather than doing everything online/via email. Samantha was really helpful and efficient.

7 April 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Jeanette,

Thank you for your kind words! We’re delighted Samantha could provide helpful and efficient support, and that you appreciated the personal touch. We look forward to assisting you again!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Francesco was so helpful

Francesco was so helpful. This was our first time booking a villa through Oliver’s Travels and we needed some ideas and inspiration. Francesco sourced a list of suitable locations, all within budget and fitting our description. We booked one within 24 hours. Highly recommend

27 March 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Mary,

Thank you for your wonderful feedback! We’re thrilled Francesco could help you find the perfect villa so quickly and within your budget. We really appreciate your recommendation and look forward to helping you plan future holidays!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Friendly team

Friendly team, really responsive

2 April 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Lou,

Thank you for your kind feedback! We’re glad our team could be friendly and responsive. We look forward to assisting you again soon!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

We booked our first family holiday…

We booked our first family holiday through the site. It was easy, and the reviews wee awesome!

Follow up contact over the phone has been nothing but professional. Fantastic

4 March 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi,

Thank you for your wonderful feedback! We’re thrilled your first family holiday booking was easy and that our follow-up service met your expectations. We hope you have a fantastic trip!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Great customer service

Great customer service, particularly Samanta, who went out of her way to sort out various problems for us. Thanks team!

1 April 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Ben,

Thank you for your kind words! We’re delighted Samanta could assist and ensure everything went smoothly. We’ll pass your thanks on to the team!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

A wonderful holiday

A wonderful holiday. Amazing hosts, a beautiful house and location and an all round amazing stay! Thank you so much.

13 February 2026
Unprompted review
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Reply from Oliver's Travels

Hi Sara,

Thank you for your lovely feedback! We’re thrilled you had an amazing stay and enjoyed the house, location, and our team. We hope to welcome you back soon!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Booking summer holiday.

Booking summer holiday.
Very quick response to queries.
Professional and friendly.
Helped when help was requested.
Couldn't fault the support and advice given.

29 March 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Steve,

Thank you for your kind words! We’re delighted our team could provide professional and friendly support, and that your booking experience was smooth. We look forward to helping you enjoy a fantastic summer holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Friendly and efficient service

It was my first time booking with Olivers Travel now we have a commercial agreement with them. Really impressed with the service given by Fern and Charlotte - friendly and efficient and a great selection of villa offerings

30 March 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Paul,

Thank you for your kind feedback! We’re thrilled that Fern and Charlotte made your first experience with us so smooth and enjoyable, and that you’re happy with our villa selection.
We look forward to continuing our partnership!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Great support service

The support received from Harry Maw via active chat was extremely helpful.
He responded quickly to my query regarding a particular villa and sourced 3 stunning alternative options for our preferred dates.

31 March 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Joanne,

Thank you for your wonderful feedback! We’re delighted to hear that Harry provided such helpful and efficient support, and that he was able to find great alternative options for you.
We look forward to helping you plan a fantastic stay!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Had a call with Veronica and she had…

Had a call with Veronica and she had all the information we needed straight away for us to book our Villa with her, everything was so easy.

27 March 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Gavin,

Thank you for your kind feedback! We’re delighted to hear that Veronica made the booking process so easy and had all the information you needed.
Have a great holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Review

So far, my experience of booking a house with Oliver’s Travels and, in particular, the fast & efficient response to my queries by Alberto, has been a joy and made everything pleasant and streamlined.

24 March 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Mary,

Thank you for your lovely feedback! We’re so pleased to hear that your booking experience has been smooth and enjoyable, and we’ll be sure to pass your kind words on to Alberto.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Very smooth customer service for the…

Very smooth customer service for the second time using Oliver's Travels. Was thrilled to be able to use my VIP credit just in the nick of time, and found Francesco massively helpful and efficient.

13 March 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Olivia,

Thank you for your feedback! We’re delighted to hear everything went smoothly and that Francesco was so helpful. Enjoy your trip!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Francesco Santorsola (Olivers Travels)

Francesco made every effort to provide not only what I was asking for but also added a number of surprises that equate to what a holiday is really all about. Going on holiday means finding those experiences not found in everyday life. Francesco made all avenues of opportunity availble to make the holiday truly remarkable.

23 March 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Ian,

Thank you for your wonderful feedback! We’re delighted to hear that Francesco went above and beyond to create a truly memorable experience and added those special touches that make a holiday unique. We hope you have a fantastic stay!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Jacqueline @ Oliver's Travels.com

I used Jacqueline @ Olivers' in March 2026 and found her and the OT site, exceptional.
I might be the world's fussiest traveller and Jacqueline showed she does a difficult job well; always prompt in her responses. Always positive & anticipatory in her service. Uncommon in my experience.
OT deserve praise for their website and including property floorplans. Hallelujah.

23 March 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Sean,

Thank you for your great feedback! We’re delighted to hear that Jacqueline provided such prompt and attentive service, and that you found the website features helpful.
We really appreciate your kind words!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Samanta was ABOVE AND BEYOND

Samanta was ABOVE AND BEYOND. Due to personal issues needed to reschedule; she made everything happen and was patient, organised and above all really kind.

23 March 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Adrienne,

Thank you for your lovely feedback! We’re delighted to hear that Samanta went above and beyond with such kindness and support. We hope you have a fantastic stay!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Jacqueline was really helpfull and made…

Jacqueline was really helpfull and made the booking process very easy and stress free.. looking forward to our 3rd holiday with Olivers

24 March 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Charlie,

Thank you for your lovely feedback! We’re delighted to hear that Jacqueline made the booking process easy and stress-free. We hope you have a fantastic third holiday with us!

Best wishes,
Oliver's Travels

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