the dress was beyond beautiful!! The service was great! and I received my dress earlier than they originally mentioned it would arrive. My only complain is that you would think that for a dress costin... See more
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Review summary
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I’m enamored with my veil, I only wish it had a blusher as magical as my glittery long veil. We made it work. It definitely sheds but it brought all the magic I was looking for.
Company replied
Your customer service was excellent and the dress really is perfect.
Company replied
From the moment I started looking for my wedding dress and found Olivia Bottega’s website, I knew right away that my dress would be from there. I was a bit hesitant about buying a dress online, but... See more
Company replied
Company details
Written by the company
Online bridal store of custom made wedding dresses ✈️ FREE USA & Worldwide Delivery ❤️ Wide size range & custom size ⭐️ Shop collection of unique wedding and formal dresses & accessories in our online boutique ⭐️ Shop your dream dress online now!
Contact info
111 North Market St. Ste101, 95113, San Jose, United States
- ask@oliviabottega.com
- oliviabottega.com
4.3
Excellent
299 reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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The dress was stunning and fit to…
The dress was stunning and fit to perfection. It was amazing how it all came together even tho I never saw them in person
8 February 2024
Reply from Olivia Bottega | Online Bridal Shop
Dear Giuliette,
Thank you for taking the time to write a review.
We're thrilled to hear that the dress was a perfect fit and that you found it stunning. It's wonderful to know that everything came together seamlessly, even without an in-person meeting.
Your satisfaction is our top priority!
We are so glad that your experience was excellent, and we can’t wait to see you again soon!
Warm regards,
Olivia Bottega Team
Customer responded quickly with any…
Customer responded quickly with any questions I had. For purchasing a dress online it was exactly seen in the pictures and size chart matched to the T. Worth the purchase worth not trying on in a store!
5 February 2024
Reply from Olivia Bottega | Online Bridal Shop
Dear Chantelle,
Thank you for taking the time to write a review.
It's wonderful to hear that you found our customer service responsive and that the dress you purchased online met your expectations in both appearance and fit.
We're thrilled that you feel your purchase was a success without the need for an in-store try-on!
Your review is important for us!
We will be happy to see you the dear customer for evening dresses!
Be the happiest!
All best,
Olivia Bottega Team
Absolutely beautiful dresses
Absolutely beautiful dresses. Quality exceeded my expectations by a mile. Dresses were shipped with care in protective packaging. Stunning designs and high-quality materials. (I was compensated to try these products in exchange for my honest review.)
8 January 2024
Reply from Olivia Bottega | Online Bridal Shop
Dear Jessica,
Thank you for taking the time to write such a positive review!
We're thrilled to hear that the beauty and quality of our dresses surpassed your expectations. It's wonderful to know that the care we put into shipping and the quality of our materials and designs have made a great impression.
We truly appreciate your honest feedback, especially as it comes from your personal experience with our brand!
Thank you for sharing your thoughts with us and the community of the brides!
All of the best,
Olivia Bottega Team
OB is the BEST!!!! ⭐️⭐️⭐️⭐️⭐️
Daniela was a great personal stylist to work with!!! We met on a zoom call, she was patient with my sound glitch issues. She showed me a gorgeous dress similar to the one I was interested in (they didn’t have the one I wanted in the boutique). 😍 changed my mind on the top I wanted IMMEDIATELY!
I ordered the skirt from an evening gown and the top from a wedding gown. Kept a waist band feature from the wedding gown and had the neckline raised. It literally is my dream dress. 💖
Throughout the process Daniela was super wonderful. Halfway through I added sleeves to my order and she was able to link the orders together and ship them together. When I ordered the sleeves I forgot to put in the promo code. OB went ahead and took the % off retroactively once I was able to tell them the code I forgot to use.
This entire experience has been wonderful! I got the video of my dress a couple weeks ago and it’s in transit to me now EEEEEEEK!!!!! I CANNOT WAIT!!!!!
Definitely go with Olivia Bottega!!!
11 January 2024
Reply from Olivia Bottega | Online Bridal Shop
Dear Miranda,
Thank you so much for taking the time to share your delightful experience with Daniela, our personal stylist and with our brand!
We're thrilled to hear that your online consultation went smoothly despite the initial sound issues, and that Daniela was able to present you with a stunning alternative dress that captured your heart. It's wonderful to know that the modifications you requested, including the addition of sleeves and adjustments to the neckline and waistband, have resulted in the creation of your dream dress.
We're also pleased that our exceptional service extended to efficiently combining your orders for simultaneous shipment, and that our team was able to honor the promotional discount for you retroactively.
Your satisfaction throughout this process is our top priority, and it's heartwarming to hear that your experience has been nothing short of wonderful.
The anticipation of receiving your dress must be immense, and we share in your excitement! We're confident that you will look absolutely stunning in your custom gown from Olivia Bottega. Thank you for choosing us for this special purchase, and we can't wait for you to receive your dress.
Warm regards,
Olivia Bottega Team
Reply from Olivia Bottega | Online Bridal Shop
Dear Kira,
Thank you for your time to write a quick note about our service.
Every word and opinion is important for us!
Be the happiest one,
All best,
Olivia Bottega Team
Reply from Olivia Bottega | Online Bridal Shop
Hello!
Thank you for your kind words! We're thrilled to hear that you love the veil and that you were satisfied with our communication and delivery services. Your feedback is greatly appreciated!
All of the Best,
Olivia Bottega Team
Sadie is so very patient and kind.
21 December 2023
Reply from Olivia Bottega | Online Bridal Shop
Dear Lisa,
Dear Bride, we are so thankful that you shared with us your experience!
Every bride like the close friend to us, that’s why we do care about every bride to make her happy!Thank you for being our client. We are looking forward to seeing you again.
Warm regards,
Olivia Bottega Team
So helpful and very easy
So helpful and very easy. Would recommend giving yourself at least 3 months in advance for ordering! Thank you!
20 December 2023
Reply from Olivia Bottega | Online Bridal Shop
Dear Amanda,
Thank you for being our valued customer. We are so happy that we were able to meet your expectations.
Our brides mean the world to us. That is why we always want you to be highly satisfied with our service and dress quality.
We are so glad that your experience was excellent, and we can’t wait to see you again soon!
Warm regards,
Olivia Bottega Team
My dress was gorgeous!!!
14 December 2023
Reply from Olivia Bottega | Online Bridal Shop
Dear Laura,
It is an honour for us to provide you with the dress for your memorable event🌷
All of the dresses are hand-made, so there are no need to worry about the quality.
OB Team will be happy to cooperate with you again 🎀
Best regards,
Olivia Bottega
Quality service
Very quick customer service . Victoria helped walk me through which style of dress would be the right choice on such short notice . the dress arrived earlier than projected and it was made with quality !
13 December 2023
Reply from Olivia Bottega | Online Bridal Shop
Dear Ashley,
Thank you for your warmest words and review to us! We are appreciated it.
We are delighted to hear that our customer service met your expectations with promptness and that Victoria was able to assist you in selecting the perfect dress style swiftly.
It's wonderful to know the dress arrived ahead of schedule and that you were satisfied with its quality!
It is an honor for us to provide you with the dress for your special occasion.
Warm regards,
Olivia Bottega
1000/10 stars
I would’ve completely ordered the wrong size but their consultants touched based and corrected this right away before anything was done with the order. Shipping was fairly quick, got a video of the dress before shipping which was a nice touch. Dress arrived true to size and in perfect condition. No alterations were needed.
13 December 2023
Reply from Olivia Bottega | Online Bridal Shop
Dear Kaitlyn,
Thank you for taking the time to share your experience.
It's wonderful to hear that you were satisfied with our consultants, because every bride is f important or us, every time we ensure you receive the correct size, preventing any potential issues with your order.
We're also glad to know that the shipping was prompt and that you appreciated the video preview of your dress.
It's fantastic that the dress fit perfectly upon arrival and required no further alterations. We strive to deliver such satisfactory experiences and are delighted we met your expectations.
Be the happiest bride,
Thank you for choosing us!
All the best,
Olivia Bottega Team
Helpful,polite,nice follow up
Helpful,polite,nice follow up
That will be good if I can purchase gowns in a whole sale price.
20 November 2023
Reply from Olivia Bottega | Online Bridal Shop
Dear Wong,
We are truly grateful for your decision to choose our brand and appreciate your generous compliments. It brings us immense joy to know that your experience with us was great, as your satisfaction is our top priority.
Regrettably, we must inform you that we do not offer wholesale services.
Wishing you all the best!
All Best,
Olivia Bottega
Trustworthy business with affordable yet beautiful options!
I was nervous to order my wedding dress online but I couldn’t find the perfect option in person so I took a chance… I am so glad I did! The team at Olivia Bottega were super helpful and responsive through the entire process. I even requested a detachable skirt so I could have two dresses in one, and it came out just like I imagined! The fit was pretty darn perfect too. I only had to alter the shoulders a smidge, and that was out of my personal preference, although it would have been fine without the alterations.
30 September 2023
Unprompted review
Reply from Olivia Bottega | Online Bridal Shop
Dear Emily,
Big thanks for your kind words! We're over the moon to hear you loved your wedding dress and how everything turned out, especially the detachable skirt. It's great to know the fit was almost spot-on, too. As every bride is special to us, we truly care about our service and experience with us!
Your trust in us for such a big day means the world, and we're here for you anytime you need. Wishing you all the best in your marriage!
With Love,
Olivia Bottega Team
Honestly I am extremely happy and have…
Honestly I am extremely happy and have been recommending everyone I know.
The team have been so helpful
So kind and welcoming.
Most stunning dresses
Thank you for everything
Olivia Bottega
10 November 2023
Reply from Olivia Bottega | Online Bridal Shop
Dear Maya,
Thank you so much for your wonderful review! We're happy to hear about your happiness and appreciate your recommendations.
It's great to know that our team's assistance and the beauty of our dresses have made a positive impact.
We're grateful for your kind words and for choosing Olivia Bottega. Thank you once again for everything!
All the best,
Olivia Bottega Team
It was amazing my dress was beautiful
It was amazing my dress was beautiful. It was literally made for me I’m so impressed.
9 November 2023
Reply from Olivia Bottega | Online Bridal Shop
Dear Jordyn,
Thank you so much for your wonderful review!
We are thrilled to hear that your dress was a perfect fit and that you are impressed with it.
Your satisfaction is our greatest reward.
Best regards,
Olivia Bottega Team
Dream dress
Ordered my dress online using my measurements and, when it came, it fit perfectly and looked even better than I ever thought it would. It was my dream dress and I didn’t try on any wedding dresses at all before I bought it because I knew from first sight that it was my dress plus it was way less expensive than what I expected.
8 November 2023
Reply from Olivia Bottega | Online Bridal Shop
Dear Jessica,
Thank you so much for taking the time to share your experience with us.
We're honored to hear that the dress you ordered was a perfect fit and exceeded your expectations, especially as it was your dream dress and you had such confidence in it from the beginning. We do care about the quality of the dress meeting with the wonderful price!
We wish you all the happiness and joy on your special day!
Be the Happiest,
Olivia Bottega Team
I highly recommend Olivia Bottega
I highly recommend Olivia Bottega. The dress quality is superb and my customer experience has been great. Communication is fast and clear. So is the delivery. I waited a while before I looked for my wedding dress for our intimate church wedding, and I'm glad to have stumbled upon Olivia Bottega online. The price is a little more that the other online dresses I found, but still cheaper than the ones in other boutiques. I think it was my perfect find and I still plan to use it in our 10 year wedding anniversary celebration.
12 January 2024
Unprompted review
Reply from Olivia Bottega | Online Bridal Shop
Dear Maren!
We are delighted to hear that you had such a positive experience with us!
It's wonderful to know that the quality of the dress impressed you and that our customer service and communication met your expectations. Your satisfaction with the timely delivery and the value you found in our product. We use one of the best prices in the market, which is coming together with the great quality!
We're thrilled that you consider your dress a perfect find and are planning to wear it again for your 10-year anniversary. Thank you for your high recommendation and for taking the time to share your review.
Best regards,
Olivia Bottega Team
the dress was beyond my wildest dreams
the dress was beyond my wildest dreams, the service was incredible and I know it can be nerve wracking ordering a dress online, but I highly, highly recommend it!!! I was so scared, but I am so glad I went with Olivia Bottega. Thank you to Katherine for helping me with all my measurements and ensuring everything was perfect. Loved my dress :)
8 January 2024
Unprompted review
Reply from Olivia Bottega | Online Bridal Shop
Dear Beth,
Thank you so much for your wonderful review!
We're thrilled to hear that the dress exceeded your expectations and that you were delighted with our service. It's our pleasure to provide reassurance for online orders, and we're so glad you highly recommend our brand.
We're overjoyed that you loved your dress and are grateful for your trust in Olivia Bottega.
Be the happiest bride!
With warm regards,
Olivia Bottega Team
Best decision of my WHOLE wedding!
The girls at Olivia Bottega far exceeded my expectations. I had been in love with the dress since I saw it on Pinterest a couple of years prior… I definitely had concerns ordering the dress from a place on the other side of the world, but that didn’t matter one bit; the dress was made to my measurements exactly how I wanted it and was GORGEOUS. Thank you OB!
11 July 2023
Reply from Olivia Bottega | Online Bridal Shop
Dear Alyssa,
We are so thankful for the amazing feedback from your side💫
We are so honored to hear that you dreamed about our dress for so long and your dreams came true! Our brides mean the world to us. That is why we always want you to be highly satisfied with our service and dress quality.
We do not doubt that you shone like royalty at your special event.
All best,
Olivia Bottega Team
My consultant was so helpful and kept…
My consultant was so helpful and kept me up to date with everything that was needed for my dress! I loved it!
6 October 2023
Reply from Olivia Bottega | Online Bridal Shop
Dear Shara,
We're thrilled to hear that your consultant provided excellent assistance and kept you well-informed throughout the process for your dress.
Your satisfaction means the world to us!
With warm regards,
The Olivia Bottega Team
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