My canopy support broke on installation of the first time of using the awing. I feel that this was just a weakness or fracture of the collapsible frame. However I was disappointed that no offer o... See more
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At OLPRO, we specialise in creating innovative and high-quality camping and outdoor leisure products for adventurers, campers, and outdoor enthusiasts. Founded in 2011, we are proud to be one of the UK’s leading brands for tents, campervan awnings, and camping accessories. Designed with style, practicality, and durability in mind, our products are perfect for enhancing your outdoor experiences. We’re passionate about helping you make the most of the great outdoors, whether you’re pitching a tent in the countryside or exploring in your campervan. Our team of outdoor experts is committed to delivering exceptional customer service, ensuring you get the most out of our award-winning products. As a company that values sustainability and innovation, we continuously strive to create products that are not only reliable and functional but also environmentally conscious. From our iconic colourful designs to our dedication to quality, OLPRO is here to help you create lasting memories in the outdoors. Thank you for choosing OLPRO – Let’s make every adventure extraordinary!
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There was a small problem with the item but it was replaced within 24hrs!

Reply from OLPRO
Great communications through out, very quick delivery and we'll packaged. Excellent product ready set up an d stood up to two nights of full on rain

Reply from OLPRO
We love our camping chairs. Well made, great service and packaged great. Good value too

Reply from OLPRO
I recently arranged an exchange with OLPRO and Charlotte provided excellent customer service. She communicated clearly, was responsive, kept me updated, and made the whole process straightforward. The Cubo Breeze V2 awning arrived within two days and I’m really pleased with it. Thank you, Charlotte — great service.

Reply from OLPRO
Ordered my T6.1 front windscreen cover. Got delivered on time and in good condition. Very pleased with the service and the product

Reply from OLPRO
Purchase not arrived, lost in transit and awaiting until investigation completed by courier before a refund can be claimed 2.8.26 All items have not been received and only one item purchased refunded at present ? 11.8.26

Reply from OLPRO
Olpro Cubo Breeze. It's a lot of Awning for the money, it sets up quick once you have used it a few times. There are lots of straps but you don't need all of them unless its quite windy. It's designed for using on the side of your van and the rear of your van so its a short width to attach on the van. I had a loopo breeze poled Awning for 5 years and it got used and abused in all weathers, so I decided I needed to replace it, so I'm just getting used to a new style of Awning. I have the grey and lime Awning, for me it doesn't seem too loud to look at. In summary it takes a bit of skill to set it up perfectly, but it packs down really quick. So, for short weekends or long weeks it works just fine.

Reply from OLPRO
Didn't use the courier firm I selected (and paid extra for) but sorted it out when we rang them. Other than that all good.

Reply from OLPRO
I've not received my
item. It's been out for delivery for 7 days.

Reply from OLPRO
Ordered ramps in error and emailed you quickly to cancel, but you sent them anyway.
A pity, you have been great in the past, including when I bought the first pair of ramps from you! I now have two.

Reply from OLPRO
Two out of three items not delivered at first, but customer services sorted out and in the end everything was found and delivered. So full arks there

Reply from OLPRO
Not received the product after two delays in delivery. Rubbish service. Was told delivery attempted at a time. Checked ring doorbell not sign from the whole day. Asked for refund. Hate being lied to.

Reply from OLPRO
Ordered 7 days ago, zero correspondence when I will receive the table, no updates at all since the purchase - not a good service

Reply from OLPRO
I have a loopo awning best for price and easy setup had for years awning rail delivery next day

Reply from OLPRO
We recently purchased the Blakedown Breeze 4-man inflatable tent and couldn't be happier with it. The storm straps are excellent, they're incredibly strong and provide great stability, which will be good in windy conditions. There is quite a bit of excess strap once tightened, but that's a minor point compared to how secure they feel.
One of our favourite features is the skylights in the living area, which let in plenty of light and make the tent feel bright. The living space is roomy with plenty of space, and the porch area is a fantastic addition, providing shelter for cooking and sitting under.
We also purchased the carpet and windbreaker. The carpet is nice and adds comfort, although it is a little thinner than a previous one we've owned. The windbreaker was slightly disappointing, the material feels quite thin and the guy ropes need to be attached manually. Other windbreakers we've used have had the ropes already sewn in, which is more convenient and strong.
Overall, we are absolutely delighted with the tent. It is spacious, well-designed, and packed with great features. We would highly recommend the Blakedown Breeze 4-man inflatable tent to fellow campers.

Reply from OLPRO
I placed an order I realised very quickly on the wrong item. At the end of the day — my mistake, but the processes could have been improved to help correct my error.
- No cancel button on the order page: I was forced to cancel the order via support with has a 24 hours SLA and not actually fast enough to actually do anything other than have me return the item at my own expense (I did try)
- Being given the option for delivery was nice (but given the order amount it's normal to not pay for this). I chose Evri.
- Evri delivered quickly but marked the parcel as delivered before I could ask them to return it — now that parcel is lost
- Customer support on both Evri and Olpro has been frustrating. I'm answered by a different support agent each time with slow (and now no replies) not really tackling the root of my issue (I want a refund!)
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