I ordered from these company yesterday afternoon and was surprised to see my order delivered at my doorstep this morning around 8am. I live in Exeter and was skeptical about ordering but trust me I... See more
Company replied
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I ordered from these company yesterday afternoon and was surprised to see my order delivered at my doorstep this morning around 8am. I live in Exeter and was skeptical about ordering but trust me I... See more
Company replied
Olumo Foods were superstars during the first lockdown. During a time where there was so much confusion and the shops were constantly getting cleaned out; it was such a relief to have food delivered... See more
Company replied
Hi I am not impressed with the fact that I didn't know when the parcel would be delivered until about 12 hours when I put a call through to you. I think such information should be displayed on the tr... See more
Still awaiting for refund, after order cancelled due to much of order out of stock. I have emailed, used website and website chat with no response to date. Phoned but got voicemail. My first tim... See more
Company replied
We sell all brands of Afro-Caribbean Food and Drink Online at Great Prices. Caribbean Salted Fish, Tropical Sauces, Drinks and Seasonings, Snacks and Ready Meals at Olumofoods
United Kingdom
Removed biltong from my basket but still charged for it. Maggi cubes 2 years out of date, fufu wraps had been saved too long and had gone bad
Quality product and good packaging. Good quality for price.
The ready made meals just isn’t it at all, the amount you get just isn’t it. If I wanted something so little like that I would’ve gone to the takeaway shop down the road. £9.99 for chicken stew and £9.99 for ayemase stew you’d think I bought it from the takeaway shop. I’ve ordered from olumo before years ago and I bought the same ayemase stew but back then there was a lot it came in a big container so I’m not sure what has changed but honestly I don’t think I’ll be ordering ready made stew from you guys anymore.
It was an excellent service as always.
All the products bought were delivered in good quality
Their website is easy to use. Staff was also friendly when i called about my order.
Good products. Delivery poor - delivery left on doorstep - no attempt to deliver in person.
Delivery is always on point. Olumo foods never dissapoints and the quality of their products is amazing. Please keep it up
I didn’t get what I ordered for. I ordered for Jekanmo products but i was sent coco samba. I have never heard about coco samba before. Please send what’s ordered for and not a replacement.
I have to say one of the worst company’s to order from not only do they not ensure you receive your items but when you try to get clarification about the whereabouts of your order you are abused and dismissed by their staff. I’ve had to now contact my bank to get my money back
I received a bag of frozen fufu, 15% brown.
The ponmo I received is cow-ear/cow-head skin.
Service have been better in the past
Extremely polite and friendly staff/owners customer service was 100%
Still awaiting for refund, after order cancelled due to much of order out of stock.
I have emailed, used website and website chat with no response to date.
Phoned but got voicemail.
My first time ordering from this company, and unfortunately may be my last. Especially with poor customer service, not able to speak to anyone, no response to email, webchat and online contact, and delayed receipt of refund.
I wanted to support a ethnically owned company, but am sadden that I have to give such a low rate about it,
Because of lack of correspondence and action in regards to my refund, which I am still waiting for.

Reply from Olumo Foods
Order arrived in a timely manner. Ogbono soup not tasty. Shells in seafood okro.
Really love the food , not enough for everyone to as l thought the portions would have been more for the price
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