Olympia Publishers Reviews 

178
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being professional, helpful, and supportive, often highlighting their excellent communication and attentive approach throughout the publishing journey. Many people are also very satisfied with the quality of the final product, including the book's appearance and cover design, appreciating the company's thoroughness and attention to detail in the process. However, some people were dissatisfied with aspects of the service, experiencing very slow communication and long response times, sometimes waiting months for replies or confirmation. Additionally, some customers noted significant delays in the publishing process, with books taking a long time to be released, and a few felt the overall service did not justify the cost or stress involved.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing the team as professional, responsive, and... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with the... See more

Service

Users describe ambiguous interactions with service, with some customers reporting very positive experiences,... See more

User experience

Customers consistently note ambiguous experiences with user experience, with many reviewers expressing... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers praising the responsiveness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The whole process has been quick and professional. It’s been brilliant to see my book printed and available is so many online retailers, far more than I was expecting. There has already been a few... See more

Company replied

Rated 4 out of 5 stars

On the whole, a positive experience. Leila and Saffron in particular are both excellent. The book was received in the post yesterday and looks fantastic. The reason Leila is good is because she is o... See more

Company replied

Rated 5 out of 5 stars

A big thank you to my editor, proof reader and publisher, for their crucial roles in my project. When I began writing in my journal about two years ago, I was often interrupted by my puppy's antics! F... See more

Company replied

Rated 5 out of 5 stars

Writing can be pretty straightforward, but when it comes to publishing your manuscript, it’s really important to have someone who knows their stuff to take care of your work and make sure everything... See more

Company replied


Company details

  1. Book Publisher

Written by the company

We are an independent publishing house, with offices in London, Los Angeles, UAE and Mumbai. We pride ourselves on our wide range of genres and giving ambitious authors a platform that is so rarely available in the publishing industry today. All of our books and authors are enormously special in their own way. We believe that a story can evoke a large range of emotions; they can make you laugh, cry and, most importantly, change a life.


Contact info

4.0

Great

TrustScore 4 out of 5

178 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(178)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Writing can be pretty straightforward

Writing can be pretty straightforward, but when it comes to publishing your manuscript, it’s really important to have someone who knows their stuff to take care of your work and make sure everything checks out for the publishers. I can't thank the team at Olympia Publishers enough for helping me navigate the whole publishing journey. They listened to what I wanted and were patient and attentive throughout the whole process.
Emil Jordan

21 August 2025
Unprompted review
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Reply from Olympia Publishers

Hi Emil,

Thank you for your kind words and sharing your positive experience. We are glad to hear you were supported throughout the process and we can't wait to publish your next work as well!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Olympia has been an asset in my…

Olympia has been an asset in my publishing journey! Every time I asked for more, they patiently and willingly helped me through. I'm excited to be an Olympia published author!

13 August 2025
Unprompted review
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Reply from Olympia Publishers

Hi Jess,

Thank you for sharing your positive review. We are excited to have published your work!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Very happy with Olympia’s quality and standards.

At every stage of the publishing journey I found Olympia Publishers supportive, professional and prompt in responding to enquiries. The marketing package provided a wealth of advice about how to get started. I am very happy with the quality and standards maintained by Olympia, and the people I worked with.

10 April 2025
Unprompted review
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Reply from Olympia Publishers

Good morning,

Thank you for your kind words. We are glad to hear you have felt supported throughout the process.

Kind regards,
Olympia Publishers

Rated 2 out of 5 stars

I regret to say that my experience with…

I regret to say that my experience with Olympia Publishers has been quite disappointing. Communication was slow, and I waited months to receive confirmation of my book’s publishing date. Once the book was released, there was little to no marketing support, which made it incredibly difficult to reach potential readers.

More concerning, however, are the ongoing issues I've faced regarding royalty payments. As an author, it's disheartening to have to argue over reported book sales while the publisher holds onto your earnings. The process has lacked transparency and empathy, and it has taken an emotional toll.

In my view, the service provided does not justify the cost or the stress involved. Similar—if not better—results can be achieved through platforms like Amazon KDP, where you retain more control and clarity.

I would advise aspiring authors to explore other routes before considering Olympia. Unfortunately, I found their model to be more exploitative than supportive of an author’s creative journey.

24 July 2025
Unprompted review
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Reply from Olympia Publishers

Good afternoon,

We are sorry to hear you are dissatisfied with your experience. We would like to be able to address your concerns. Please reach out to us via email at publicity@olympiapublishers.com or by phone +44 (0)203 719 5833. Our offices are open Monday to Friday from 9-5 GMT, and you are very welcome to call us where we can address any questions or concerns you have.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

So exciting to work with a…

So exciting to work with a professional and dedicated publisher. They keep you informed every step of the process. They are very helpful to any questions you may have, and I highly recommend them.

11 July 2025
Unprompted review
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Reply from Olympia Publishers

Hi Andy,

Thank you for taking the time to share your kind review!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Highly recommend

I can't say enough about the positive experiences I have had with the staff at Olympia Publishers. I have worked with other publishers before and the staff at Olympia exceeds by far everything I have experienced before. They always respond quickly and always have helpful suggestions. I highly recommend them.

9 July 2025
Unprompted review
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Reply from Olympia Publishers

Hi Kathy,

We are so grateful for this kind review. Thank you for taking the time to share your positive experience.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

A Wonderful Publishing Journey with Olympia Publishers

As a very excited new author, I am incredibly grateful to Olympia Publishers for making the publication of my book, Ross and the Secret Society of Pet Protectors, such a smooth and rewarding experience. From the moment we began working together, the entire process was clear, well-communicated, and professionally handled.

The team at Olympia has been a joy to work with—always responsive, encouraging, and genuinely passionate about bringing this book to life. Their guidance through each stage, from editing to cover design and marketing preparations, has been invaluable. It’s not every day that you find a publisher who truly supports and believes in your vision, especially as a debut author.

I’m thrilled to announce that Ross and the Secret Society of Pet Protectors will be released on 15 August 2025—and I couldn’t have asked for a better team to help launch this story into the world.

Thank you, Olympia Publishers!

Warm regards,
Kirsten Pistorius
Author of Ross and the Secret Society of Pet Protectors

7 July 2025
Unprompted review
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Reply from Olympia Publishers

Hi Kirsten,

Thank you for taking the time to share your experience.

We are thrilled to hear you have had a positive experience throughout the process and we can't wait for the publication of your book 'Ross and the Secret Society of Pet Protectors'.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Awesome Publishing Company!

Olympia is very professional with kind and helpful staff. They have been amazing during the publishing process. I'm thrilled to be a published author with the publisher of Harry Potter. Thank you so much and I look forward to doing more work with you!

3 July 2025
Unprompted review
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Reply from Olympia Publishers

Hi Kelly,

Thank you for your kind review. We are glad to hear you have had a positive experience.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

The team were patient and reassuring…

The team were patient and reassuring throughout the year and did a fabulous job on the illustrations that have made the book come to life. I hope to have the honour of doing more projects in future with them.

1 July 2025
Unprompted review
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Reply from Olympia Publishers

Hi Ingress,

Thank you for your kind review! We have thoroughly enjoyed the experience of working with you throughout the process and look forward to our continued collaboration.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

my first writing experience with Olympia

This is my first writing experience. Olympia helped me a lot and was always with me. From designing the book cover to editing and publishing it, it was a beautiful and sweet experience for me that I had with Olympia.

30 June 2025
Unprompted review
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Reply from Olympia Publishers

Hi Salem,

Thank you for sharing your experience with us at Olympia Publishers - we're glad to hear that we've been able to support you and help bring your story to readers!

Kind regards,
Olympia Publishers

Rated 4 out of 5 stars

From austere beginning to compelling…

From austere beginning to compelling end. Olympia's endemic process is worthy of a novel itself. Professionalism is an understated word but concern for the benefit of the writer is paramount to literary success. You offered me the definition of a winning smile.

16 June 2025
Unprompted review
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Reply from Olympia Publishers

Hi Tarek,

Thank you for sharing your positive review. We have enjoyed working alongside you throughout this process.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

A very streamlined and professional experience

Olympia have been very professional with me and have answered every question I have put to them without hesitation. They've also kept me up to date on the progress of my book from start to finish, truth be told I can't complain and would recommend them to anyone. :)

13 June 2025
Unprompted review
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Reply from Olympia Publishers

Hi Darren,

Thank you for the 5-star review! We have really enjoyed working with you throughout the process.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Olympia Publishing is a powerful tool for writers

Olympia Publishing is a powerful partner for writers as the staff offer professional, friendly service and are completely accessible.
During the process the team became my mentors; eagerly guiding me through many challenges. It was the professionalism of the staff that made the process easy. From start to finish, they provided excellent communication and support, treating me with the utmost respect and consideration.
At all stages of publication, Olympia has communicated all aspects of the process. The final stage of marketing showcased the wide network of connections it has with outside distributors.
From formatting to publication, the team took time to understand my vision and worked closely with me to bring my stories to life. I thank them for their patience and support and look forward to an ongoing relationship with them well into the future.

Jennie Dunstan
5 June 2025

5 June 2025
Unprompted review
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Reply from Olympia Publishers

Hi Jennie,

Thank you for taking the time to share your experience.

It has been equally pleasant process working with you to turn your manuscript into a published book - we can't wait to see where you go next!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Professional Publishers

I have been dealing with Olympia Publishers London since 2018 and am about to have my third book Andy Duke of Devon published. I have found Olympia personnel to be highly professional and helpful, in relation to producing and publicising my novels.

4 June 2025
Unprompted review
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Reply from Olympia Publishers

Hi Shane,

Thank you for sharing your positive review! We are extremely glad to hear you have had a positive publishing experience with us.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

My review of Olympia Publishing

The professionals at Olympia were patient with me as I struggled with cautious optimism. The graphic design team is Amazing. When editing I felt listened to and am so relieved that my book is finally to print. They were kind, gracious, honest and well experienced.

18 June 2024
Unprompted review
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Reply from Olympia Publishers

Hi Leanna,

Thank you so much for your kind review and for sharing your experience with us.

We understand that publishing can be a nerve-racking process and we would like to thank you for entrusting us with your book We are overjoyed to hear that you've enjoyed your time with Olympia Publishers.

Kind regards,
Olympia Publishers

Rated 1 out of 5 stars

Totally scammed me

Totally scammed me. Sadly I was clueless at the time. They published my book, in other words it was put on Amazon. No other marketing done. Which I later realise I could have done myself. I received pennies for each sold. They eventually gave me back my rights and we parted ways. I later found out they carried on selling my book on Amazon and earning my royalties. When I contacted them to complain they never responded... still waiting. Do not even think of using them. Do it yourself.

13 September 2024
Unprompted review
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Reply from Olympia Publishers

Hello Susan,

We are disappointed to see this review now as we parted ways in April 2022.

First of all, regarding sales through Amazon, your book would have remained available on Amazon's international stores until Amazon run out of existing stock - either by selling all remaining copies of your book or by returning all of their unsold copies to our warehouse.

At this point, your book would remain listed on Amazon for the purposes of third-party or Amazon Marketplace retailers. To avoid any confusion, this listing is not associated with Olympia Publishers, it is the process by which Amazon go about listing books on their sites. Unfortunately, we cannot remove such listings, as Amazon continue to offer retail space for all products listed through their service.

We can guarantee that any sales made through Amazon in this final period would have been relayed to you, with any final royalty payments due paid at that time. We deny any accusation otherwise.

Regarding the marketing efforts for your book, we enjoyed working with you on both of your titles with Olympia Publishers and are disheartened to hear that you found our service unsatisfying.

We'd like to remind you of that the publishing industry is fiercely competitive and whilst we continuingly try to get books on shelves and in the hands of readers, ultimately the success we achieve is dependent on the willingness of the readership.

Olympia Publishers wish you the best on your continued publication journey.

Kind regards,
Olympia Publishers

Rated 1 out of 5 stars

They scammed me

They made me pay 1300-1400e. Published it, never did any marketting. And when it didn't sell (because no marketting, they of all people should know that) they gave me my rights back and unpublished my book. So, basically, they ripped me off.

I also asked for a .docx format of my book. And they sent me a pdf file. Time will tell if they are honest or not. (The pdf file was sent after my review, after they answered)

12 May 2025
Unprompted review
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Reply from Olympia Publishers

Hello Anthony,

It is dispiriting to see this review and to be accused of having scammed you.

The publishing market is extremely competitive and requires commitment from both publisher and author to be successful.

Olympia Publishers brought your work to readers around the world, with English-language editions available to buy from major retailers and from Amazon. We also spoke with bookstores about your title, but we're unsure about your marketing aspirations.

The only piece of information you provided in regards to the marketing of your book was your interest in selling "in and around London." In the UK, London is the main hub for bookselling activity, thereby meaning it is the most difficult place to gain access to.

Without any tangible links to London bookstores, Olympia moved on to publicising your work with other retailers around the UK and in other English-speaking territories.

Whilst it is disheartening to part ways with our authors, in this instance, we judged it was best to return the rights to you and cease our collaborative work together.

We hope you find time to update your review, as your Publicist has now responded to your request for a .docx format of your book.

Olympia Publishers wish you the best on your continued publication journey.

Kind regards,
Olympia Publishers

Rated 3 out of 5 stars

A mixed bag

The book took just under a year to be published in paperback, but this is within the contracted timeframe. The Kindle version, however, won’t be out until about two months outside of the contracted time. This is because Olympia are only allowed to release three books on Kindle per day. Looking into this, that is the limit for self-publishers, so I assume that Amazon don’t view Olympia as proper publishers. This is quite frustrating as I have international readers that only buy on Kindle.

Correspondence was a bit hit and miss. James is excellent at responding and is a good person to go to if you have a problem. Other than that, it took them about a week to reply to run of the mill stuff, which again is annoying if you are just trying to clarify something in one of their emails.

Other than their own website and social media, the marketing is pretty much blanket emails from them to various groups and companies. You can just as easily do it yourself. In fact, they ask you to give them email addresses and names anyway.

They asked me for a portrait photo and a video of me opening my box of books. I expected the photo to be in the book, but it isn’t. In fact, I can’t see it, or the video anywhere. They may be on a platform I don’t use, of course.

The paperback itself is a bit disappointing if I’m honest. The cover is very thin and bends up immediately. The paper itself looks and feels a bit cheap. Coupled with the price (which I had no say in), I have to say that I feel a bit guilty about what my readers are having to pay to read my story.

One area that I believe they could improve is in sales feedback. They say that you will only really know how the book is doing twice a year when you receive your royalties. That’s a real disappointment when you are excited about the project, They know how many they are printing on a monthly basis, so that at least would be something to look forward to. If, like me, you don’t expect the world’s bookshops to be begging for supplies of stock, print numbers and sales numbers aren’t going to be hugely different.

So, the two outstanding parts for me are the Kindle release and royalties. Both of which have been commented on in other peoples’ reviews, and now make me a bit nervous, if I’m honest.

8 May 2025
Unprompted review
Olympia Publishers logo

Reply from Olympia Publishers

Hello Mr Taylor,

Thank you for your review, although it is disheartening to see your concerns outlined here.

Our Publicity Team will be reaching out to you shortly regarding the marketing efforts on your book, as well as discussing an acceleration in your Kindle upload. We are happy to accommodate our authors needs when possible and look forward to cooperating with you in the future.

If you have an international readership and would therefore like your Kindle edition uploaded to Amazon, please detail this to our Publicity team, instead of in a public forum like Trustpilot.

Regarding your royalties, this sales feedback was clearly outlined in your contract and it is unfortunate to hear that you have concerns with this at your current stage in our publishing process.

If you have any further concerns, you can contact our Royalties team via email at royalties@olympiapublishers.com. They will be happy to help you.

We hope that you will respond to our correspondence in due course.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

This is my second book coming out with…

This is my second book coming out with Olympia. They have guided me through the process carefully. They reply to my queries rapidly and politely. I find them a delightful and professional company.

28 April 2025
Unprompted review
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Reply from Olympia Publishers

Hello Mary,

Thank you for the five-star review!

It has been a pleasure to work with you for the past few years and we can't wait for the publication of your second book, MYSTIC PSYCHIC, in June 2025!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

I was a first-time author

I was a first-time author, completely clueless about the publishing world. From the start, Olympia took me by the hand and led me through everything. They were extremely patient, helpful, and friendly. If I had a question or concern, I could expect a prompt response. What they claim on their website, they back up with their actions. Completely transparent. I have been so impressed, I never considered a different publisher for my second book. I’m genuinely looking forward to working with them again.

25 April 2025
Unprompted review
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Reply from Olympia Publishers

Hello Mike,

Thank you for sharing your experience at Olympia Publishers - we're glad to hear that we've been able to help bring your words and stories to readers!

Kind regards,
Olympia Publishers

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