Omaze DE Reviews 18,799

Reply from Omaze DE

Jan 2, 2026

Thank you very much for your feedback.

We’d like to briefly explain how the odds of winning work: they always depend on the total number of valid entries sold and can therefore only be calculated precisely once the entry period has ended.

As an example from a previous draw: with around 4,470,000 valid entries, the odds were approximately
• 1 in 225,000 (20-ticket bundle)
• 1 in 90,000 (50-ticket bundle)
• 1 in 65,000 (70-ticket bundle)

In general, every single ticket has the same chance of winning — even one ticket can win. All draws are overseen by a notary and regulated by the GGL to ensure full fairness and transparency.

If you have any questions, our customer service team is always happy to help at team@omaze.de. We’re keeping our fingers crossed for you in the upcoming draws.

Thank you
Your Omaze Team

Reply from Omaze DE

Dec 13, 2025

Thank you very much for your great review. We’re delighted about your participation in our raffles and hope that you find your way around our website easily.

If you have any questions or need support, feel free to contact us at any time.

Thank you
Your Omaze Team

Reply from Omaze DE

Dec 12, 2025

Vielen Dank für deine tolle Bewertung. Wir freuen uns sehr, dass dir unser Konzept gefällt, gemeinnützige Projekte zu unterstützen und gleichzeitig die Chance auf attraktive Gewinne zu ermöglichen.

Wir drücken dir ganz fest die Daumen für deine kommenden Verlosungen mit Omaze und hoffen, dass du dich auf unserer Website gut zurechtfindest. Solltest du Fragen haben oder Unterstützung benötigen, steht dir unser Kundenservice jederzeit gerne unter team@omaze.de zur Verfügung.

Vielen Dank
Dein Omaze-Team

Reply from Omaze DE

Dec 19, 2025

Hello Elizabeth,

Thank you for your positive feedback!

We are delighted that you had a simple and smooth experience on our platform.

We hope that our projects will continue to inspire you and wish you the best of luck in all your Omaze raffles.

Thank you,
Your Omaze Team

Reply from Omaze DE

Nov 27, 2025

Hallo Dana,

vielen Dank für deine super Bewertung.
Wir freuen uns über deine Teilnahme an unseren Verlosungen und die Unterstützung unserer Projektpartner, die du damit ermöglichst. Es freut uns ebenfalls zu hören, dass bei dir alles reibungslos läuft, und wir hoffen, dass du dich auch künftig auf unserer Website gut zurechtfindest.

Für Fragen oder Feedback jeglicher Art erreichst du uns jederzeit unter team@omaze.de.

Vielen Dank
Dein Omaze-Team

Reply from Omaze DE

Nov 24, 2025

Hi Holger,

Thank you so much for your excellent review.
We’re happy to have you taking part in our prize draws and truly appreciate your support
for our charity partners — your participation helps make their important work possible.

Wishing you the best of luck with your ongoing entries
and plenty more positive experiences on our platform.

Many thanks,
Your Omaze Team

Reply from Omaze DE

Nov 16, 2025

Hello Sally,

Thank you very much for your wonderful review. We’re glad to hear that you’re finding your way around our website with ease, and we hope that this continues to be the case in the future.

If you ever have any questions or need support, you can reach us at team@omaze.de at any time. Until then, we wish you the best of luck in your upcoming prize draws and hope you continue to have great experiences with Omaze.

Thank you
Your Omaze Team

Reply from Omaze DE

Nov 13, 2025

Hallo Sanita,

vielen Dank für deine tolle Bewertung und dein Engagement im Tierschutz. Mit jeder Teilnahme an unseren Verlosungen unterstützt du den Deutschen Tierschutzbund e. V. aktiv – dafür möchten wir uns ganz herzlich bei dir bedanken.

Wir wünschen auch dir ganz viel Glück für deine laufenden Teilnahmen an unseren Verlosungen.

Vielen Dank
Dein Omaze-Team

Reply from Omaze DE

Published Nov 13, 2025

Hello Itay,

Thank you for your feedback and for taking part in our prize draws, through which you help support our charity partners and their important work. We’re sorry to hear that you’ve had difficulties keeping track of your purchased entries — we’re happy to help clarify this for you.

Whenever you purchase entries on Omaze, you receive a purchase confirmation, and you can view all your past orders along with their corresponding entry IDs at any time in your account under your order history.
If you’d like to check whether any of your entries have won, you can do so here:
👉 Check your entries:
https://www.omaze.de/pages/lose-ueberpruefen

If you win, we will always contact you directly and personally. In addition, all draw results — including the winning entry ID — are published transparently on our website. You can find the full overview here:
👉 Draw results:
https://www.omaze.de/pages/verlosungsergebnisse

This ensures that you will always be notified in the event of a win, and that all past winning entry IDs are publicly available for you to review at any time.

If you have any questions or need help identifying your entry IDs, our customer service team is always happy to assist you at team@omaze.de.

Thank you
Your Omaze Team

Reply from Omaze DE

Nov 10, 2025

Hi Alan,

Thank you for your feedback and for taking part in our prize draws, helping to support our charity partners and their important work. We’re glad to hear that you appreciate the social purpose behind what we do.

All prize draws run by Omaze Germany are conducted in accordance with official German gambling regulations and are supervised by the Joint Gambling Authority of the Federal States (GGL). Each lottery is therefore subject to government oversight to ensure maximum transparency and fairness for all participants.

You can be confident that all published winners are real people and that the announced donations are genuinely paid out to the respective charities.

You can view the drawn winning ticket IDs after every draw here:
👉 https://www.omaze.de/pages/verlosungsergebnisse
And some of our winners are also presented on our “Our Winners” page:
👉 https://www.omaze.de/pages/unsere-gewinner

We hope this gives you a clearer insight into our process. If you have any further questions or would like to discuss your concerns directly, you can always reach us at team@omaze.de.

Thank you
Your Omaze Team

Reply from Omaze DE

Nov 7, 2025

Hi Fatou,

Thank you so much for your great review and your positive feedback. We’re really happy to hear that our team was able to help you quickly and professionally in resolving your registration issue.

We’re always committed to improving our service and are glad to know you feel well supported with us.

For your upcoming entries in our prize draws, we wish you the best of luck and continued great experiences with Omaze.

Thank you
The Omaze Team

Reply from Omaze DE

Nov 7, 2025

Hi Carolina,

Thank you so much for your positive review. We’re happy to hear that the sign-up and participation process went smoothly for you, and we’re keeping our fingers crossed for your current and future entries in our prize draws.

If you have any questions or need assistance, feel free to reach out to us anytime at team@omaze.de – we’re always here to help.

Thank you as well for supporting our charity partners, such as Plan International and the German Animal Welfare Federation (Deutscher Tierschutzbund e. V.), whose important work you help make possible through your participation in our prize draws.

Thank you
The Omaze Team

Reply from Omaze DE

Updated Oct 30, 2025

Hi Catalin,

Thank you for your feedback. We’re sorry to hear that you experienced some latency issues and that your purchases were not immediately displayed in your account. Occasionally, this can happen depending on website traffic.

Once your purchase is successfully completed, your entries are, of course, automatically included in the draw – regardless of any temporary delay in how they appear in your account.

If you’re ever unsure whether your purchases have been properly registered in our system, please don’t hesitate to contact us anytime at team@omaze.de. We’ll be happy to assist you personally.

All of our prize draws are certified and notarised. They are supervised by the Joint Gambling Authority of the German Federal States (GGL). This means they are subject to state oversight, ensuring maximum security and transparency for all participants.

We hope this information helps clarify things. If you have any further questions or need assistance, our customer service team is always happy to help.

Thank you
Your Omaze Team

Reply from Omaze DE

Oct 28, 2025

Hi Dennis,

Thank you for your feedback. We’re sorry to hear that your previous inquiries via email or social media went unanswered – that certainly doesn’t meet our standards for customer service and communication.

When you contact us by email, you should normally receive a response within one to three days. In rare cases, response times may be longer, depending on workload. We appreciate your understanding. If you haven’t heard back after five days, please contact us at team@omaze.de – we’ll be happy to help. You can also share your concern with us here if that’s easier for you.

Regarding your comment about transparency and odds of winning, please rest assured that every draw at Omaze Germany is conducted using an officially certified randomization process that is supervised by the Joint Gambling Authority of the Federal States (GGL). This ensures fairness and legal compliance for all participants.

Your odds of winning are defined by the prize draw plan, which is publicly available on our website. There you’ll find all details about the participation period, draw date, draw method, and prize structure. Each draw is additionally certified and overseen by a notary to ensure full transparency.

All participants have the same fair chance to win, regardless of the total number of tickets sold. However, purely from a mathematical perspective, an individual’s odds of winning increase with the number of entries purchased, since each ticket represents a separate chance to win.

We hope this information helps clarify things, and we wish you the best of luck in our future Omaze prize draws.

Thank you
Your Omaze Team

Reply from Omaze DE

Sep 15, 2025

Hallo Christian,

danke für dein so positives Feedback. Es freut uns sehr, dass du die Unterstützung der sozialen Projekte hervorhebst – genau das ist der Kern unserer Arbeit. Mit jedem Los trägst du dazu bei, dass wir gemeinsam Menschen helfen können, die Unterstützung dringend benötigen.

Wenn du mehr über die Organisationen erfahren möchtest, die wir fördern, findest du hier alle Infos: www.omaze.de/pages/unsere-charity-partner

Schön, dass du ein Teil von Omaze bist – und wir wünschen dir natürlich auch viel Glück bei den Verlosungen!

Liebe Grüße,
Dein Omaze-Team