Absolutely useless
Absolutely useless, booked to collect my family after an event with a minibus but did not show up or communicate any delays. Tried to contact them with no luck, they then eventually called back after we had been forced to arrange 3 separate taxis at a substantial additional cost. The reasons they gave quite frankly sounded like the lame excuses a child would provide. Repeated attempts to contact them in the following days were either ignored emails or when they did answer the phone, the failed promises that the manager would contact us “when he was available” became tedious to say the least. Utterly non existent customer service skills and a real disappointment under the circumstances, especially for a supposedly “luxury” service?? If you need any semblance of reliability or reassurance & comfort of aftercare then I’d avoid them.



