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  1. Vehicles & Transportation

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(17)

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Rated 1 out of 5 stars

Absolutely useless

Absolutely useless, booked to collect my family after an event with a minibus but did not show up or communicate any delays. Tried to contact them with no luck, they then eventually called back after we had been forced to arrange 3 separate taxis at a substantial additional cost. The reasons they gave quite frankly sounded like the lame excuses a child would provide. Repeated attempts to contact them in the following days were either ignored emails or when they did answer the phone, the failed promises that the manager would contact us “when he was available” became tedious to say the least. Utterly non existent customer service skills and a real disappointment under the circumstances, especially for a supposedly “luxury” service?? If you need any semblance of reliability or reassurance & comfort of aftercare then I’d avoid them.

17 June 2022
Unprompted review
Rated 1 out of 5 stars

The worst transport company!!

We deal with many transport companies for our corporate clients in and around Oxford, but OMC has to be the worst, thanks to them not turning up on time, coming 3 hours late in ford transit as opposed to the Mercedes we booked and paid for we lost one of our largest clients. Beware, OMC is the worst!!! Will never use again and will make sure all other organisations around Oxfordshire know how rude and unprofessional you are!!!

8 June 2020
Unprompted review
Rated 5 out of 5 stars

Faultless service

I couldn’t have been happier with my experience with OMC who provided us a chauffeured mini bus during a stag party in Oxford.

OMC accommodated changes to my booking before the party and even allowed us to change timings on the day!

The drivers were very professional and the vehicle standard excellent.

Would not hesitate to recommend or reuse this business.

10 August 2018
Unprompted review
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Rated 5 out of 5 stars

We have used OMC twice of our company…

We have used OMC twice of our company Fun Days and have not been disappointed. We just booked, paid and everything went to plan on the day. The drivers we found were very friendly, but business like in their approach and made the day flow perfectly. I would not hesitate in recommending them to anybody.

9 August 2018
Unprompted review
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Rated 5 out of 5 stars

A really excellent and efficient…

A really excellent and efficient service. We were on our way to a difficult funeral and the driver was sensitive to our situation and couldn't have been kinder or more helpful. The vehicle was of a very high standard and very comfortable. All in all, definitely deserving of 5 stars.

8 August 2018
Unprompted review
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Rated 5 out of 5 stars

Have used OMC for airport travel a few…

Have used OMC for airport travel a few times now. They have always been very competitively priced, nice drivers & vehicles & prompt timing.

I will always make OMC my first port of call for longer distance travel.

8 August 2018
Unprompted review
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Rated 5 out of 5 stars

Perfect!

We booked OMC for a transfer from Oxford to Heathrow during our school trip from Zambia to the U.K. The bus was amazing - we definitely arrived in style! Loved the ability to charge phones on the journey.

8 August 2018
Unprompted review
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Rated 5 out of 5 stars

Good service!

The driver was friendly and got us safely to the airport on time. The car was clean and well air-conditioned. I can recommend the company to anyone needing a ride from Oxford to the airport.

8 August 2018
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Rated 1 out of 5 stars

Terrible experience

Booked 3 weeks before our holiday, after many phone calls the driver eventually turned up an hour and a half late. Tyre went flat before we had even got out of Oxford and we had to wait for a replacement people carrier to take us to Gatwick. Arrived at Gatwick half an hour before our flight, luckily it was delayed by half an hour or we would have missed check in. Had an email to say that they would still pick us up from the airport when we arrived back and also that they would give us a full refund of £360. However we have never received a refund and have had no reply to my e-mails.
Would definitely not recommend or use them again 😡😡😡

8 August 2018
Unprompted review
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Reply from _

I am sorry to hear what happened. Please email us at sales@omc.uk.com and we can investigate and refund your money for that journey,

Rated 4 out of 5 stars

Great company!!

Great company!!

Booked a trip for a night out, driver arrived early and was a safe seamless trip, nothing was too much trouble. Would recommend the company for any kind of trip.

8 August 2018
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Rated 5 out of 5 stars

On time

On time, nice smart bus clean and tidy, friendly driver.
would recommend

8 August 2018
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Rated 5 out of 5 stars

Excellent service

Excellent service, driver went above and beyond expectations to kick off my sisters hen night with an amazing trip

8 August 2018
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Rated 5 out of 5 stars

Extremely smooth and stress-free…

Extremely smooth and stress-free experience using OMC. Excellent service before the night of the booking and on the night. Will definitely use again and recommend with no reservations.

8 August 2018
Unprompted review
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