Sent me a different product than what was advertised. When contacted, they offered me a $10 store credit instead of an exchange. After negotiating for an actual partial refund, they didn't process... See more
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***Buyer beware*** This place is a joke, you think you're getting a good deal, but you'll be lucky if you stuff ever ships, then they play apologetic after weeks of blowing you off!! If you need pro... See more
Had them bought as a present and I know they weee ordered months ago all my fishing boots are a size 10 so wasn’t expecting when I rocked up on the bank to find omc sizing is ridiculous. I managed t... See more
Bunch of scam artists here. I paid $70 for 3-day shipping through UPS. The package was delayed and upon my request for a refund back to their free standard shipping, I was told it that is was not O... See more
Company replied
Company details
- Recreation centre
- also in
- Activewear shop
- Camping Shop
- Clothing Shop
- Hobby shop
- Ladies' clothes shop
- Men's clothes shop
- Sporting Goods Shop
- Winter sport shop
Information provided by various external sources
In 1973, a group of climbers, skiers, and outdoor enthusiasts established/founded Oregon Mountain Community (OMC) in Portland, Oregon. Since 2007 Our website has been filling orders on www.omcgear.com. Our team of outdoors enthusiasts is dedicated to providing you with the best experience possible. From recommendations and demonstrations, to stories from their most recent climb they are here to help you enjoy your shopping experience.
Contact info
2975 NE Sandy Blvd, 97232, Portland
- 5032271038
- customerservice@omcgear.com
- omcgear.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Grade A Service
I ordered boots accidentally that I already owned and my credit card was recredited the full purchase price the same day. The representative was courteous and informed me that since the order hadn't shipped-out it wasn't a problem! Awesome! This was my first ordering experience with OMCGear but, it won't be my last. For sure!
Fischer SBound 78
Fantastic ski. Using beefy Crispi Antarctic 3-pin boots. Best combination yet in 40+ yrs. A tad wide for some cut xc tracks and a tad light for lift served telemarking (groomed east coast ice). Phenomenal performance cutting my own tracks anywhere I want to go. Glide for a no wax is pretty good. Turning capability is excellent. Had to buy two pair. One will be a rock ski in iffy conditions and for my buds to use. The other I will baby for a while.
Great service
Delivered on a timely basis in perfect condition as promised.
Excellent company
Found exactly what I was looking for (Fischer XC skis) at OMC Gear. Helpful product reviews. Best price. Arrived in a few days, even with a snow storm. Excellent experience from beginning to end.
Excellent Customer Service
Would not hesitate to order again. Have bookmarked your website.
Quick and simple
A few clicks and I got what I wanted. It was quick and simple. What more can you ask for? Thank OMCgear I hope to get more items from you in the future.
Ps. Hook me up with some coupons:)
Great service- fast and accurate. Great price
Not a ton of selection and I ended up having to return the coat for size and was unable to replace because they were out of stock, but the coat was exactly what I wanted. Price was good and it came quickly and packaged well. Return process was easy as well.
They did their job
Received my Alpina boots on time at a discounted price.
Telephone assistance was awesome.
After checking out the website online and pursuing a query by phone was able to expedite a purchase of MSR snowshoes that same day that allowed a trip to proceed the the next day. Very pleased. Thank you Jack.
Excellent customer service.
I purchased a dromedary bag from OMC gear recently, there was a minor issue with another item out of stock that they informed me of quickly and clearly. The options offered with regard to the out of stock item were meaningful and broad. They responded promptly to my questions with direct and clear answers. The items delivered were in outstanding condition, were well packed and arrived promptly. A first class establishment. Highly recommended.
it is the little but critical things that make a great outdoor supplier
I just needed to retro fit some my classic cross country skis so I did not have to change boots as I switch between my old classic and my new skate skis and the only place that had it and as a bonus very inexpensively was Omcgear with a Rottefella NIS binding plate plate that they delivered in a couple days.
AS always.. FIRST CLASS
Great people, great shop, great products and years after, no minor the issue the service is impeccable.
Seamless Transaction
Great price, product arrived as advertised, smooth ordering process through delivery.
Great service
Nice service, only one is the boot size is a little big for me. So I don't is posible to chance for 28?
Good service and prices
I ordered a mountain hardware ghost whisperer jacket from OMC gear because they had good selection and pricing. Shipping was no hassle but unfortunately the jacket did't fit well so I returned it. I got fast replies to my e-mails and the return process was smooth and easy.
I ordered a replacement jacket from them and would recommend them.
Personable, prompt, knowledgable...Ya, it's great
I've ordered gear through backcountry.com, moosejaw.com, jans.com, moontrail.com...Oregon Mountain Community took these guys all down a few notches when I ordered a Suunto Amibt 3 (which was the only place online having the amibt 3 on sale, by the way). I placed the order later in the evening on a Thursday and requested 2 day shipping. I somewhat expected the order to be processed and hopefully shipped on Friday being delivered on Tuesday. BUT WAIT! Chris Jones of Omcgear reached out Friday morning via email and phone to clarify when the order would be shipped/delivered and seeing as it was ordered Thursday evening, he helped me out and upgraded me to Next Day Shipping at no additional cost! WHAT A GUY! Omcgear was prompt with reaching out and even anticipated any confusion on delivery dates. And just to go the extra leap, they ensured my order got to me in two days, even though I placed the order well after closing time of the order day.
Bang up job Chris Jones and everyone at Omcgear! Very happy with the watch and especially the customer service.
excellent experience.
The jacket I ordered was exactly as described, at a very attractive price and delivered as promised. It is warm and looks great!
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